What's new and planned for Dynamics 365 Marketing
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic lists features that are planned to release from April 2023 through September 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2023 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Copilot and AI innovation
Leverage Copilot and generative AI to deliver compelling and personalized experiences within minutes.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Get inspired and use Copilot to create engaging emails | Admins, makers, marketers, or analysts, automatically |
May 1, 2023 |
- | |
| Understand how marketing activities contribute to defined milestones using Copilot | Admins, makers, marketers, or analysts, automatically |
May 1, 2023 |
- | |
| Make your push notifications more engaging by adding images | Admins, makers, marketers, or analysts, automatically |
Jul 1, 2023 |
- | - |
| Create journeys by describing in your own words with Copilot | Admins, makers, marketers, or analysts, automatically |
Aug 17, 2023 |
- | |
| Style your emails with Copilot for Customer Insights - Journeys | Admins, makers, marketers, or analysts, automatically |
Sep 1, 2023 |
- | |
| Use Copilot to style your forms and event registration pages to match your website | Admins, makers, marketers, or analysts, automatically |
Sep 20, 2023 |
- | |
| Target customers using Query Assist, a Copilot feature | Admins, makers, marketers, or analysts, automatically |
Mar 1, 2023 |
- |
Jun 1, 2023 |
Data and analytics
Make faster and better decisions leveraging the power of data and analytics to achieve higher levels of marketing maturity.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Scale your business confidently with 300M maximum monthly interactions | Admins, makers, marketers, or analysts, automatically |
Jul 1, 2023 |
- | |
| Measure marketing activity, web traffic, and conversion goals using automatic UTM tagging | Admins, makers, marketers, or analysts, automatically |
Feb 1, 2023 |
- |
Apr 1, 2023 |
| Scale your business effortlessly and define access to marketing assets | Users by admins, makers, or analysts |
Mar 1, 2023 |
- |
Apr 1, 2023 |
| Tailor marketing efforts using contact insights | Admins, makers, marketers, or analysts, automatically | - | - |
Apr 6, 2023 |
| Save time by easily moving triggers between environments | Admins, makers, marketers, or analysts, automatically | - | - |
May 1, 2023 |
| Customize marketing strategies based on lead insights | Admins, makers, marketers, or analysts, automatically | - | - |
May 8, 2023 |
| Easily import outbound emails, content blocks, and templates to real-time marketing | Admins, makers, marketers, or analysts, automatically | - | - |
Jul 3, 2023 |
Moments-based
Engage your customers in moments that matter across all customer touchpoints to build holistic experiences.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Prevent duplicate emails to contacts that share an email address | Admins, makers, marketers, or analysts, automatically |
Sep 20, 2023 |
- | |
| Increase engagement using alphanumeric SMS senders | Admins, makers, marketers, or analysts, automatically |
Sep 29, 2023 |
- | |
| Easily create modern forms using the new intuitive form experience | Admins, makers, marketers, or analysts, automatically |
Dec 1, 2022 |
- |
Apr 1, 2023 |
| Customize the journey canvas to streamline your workflow | Admins, makers, marketers, or analysts, automatically |
Mar 1, 2023 |
- |
Apr 1, 2023 |
| Prevent message fatigue by limiting the messages sent to a customer in a specific period | Admins, makers, marketers, or analysts, automatically |
Mar 1, 2023 |
- |
Apr 1, 2023 |
| Send emails quickly without building a journey | Users by admins, makers, or analysts |
Mar 1, 2023 |
- |
Apr 1, 2023 |
| Boost your productivity with enhanced journey reminders | Admins, makers, marketers, or analysts, automatically | - | - |
May 1, 2023 |
| Easily set up push notifications and engage customers worldwide | Admins, makers, marketers, or analysts, automatically | - | - |
Jul 3, 2023 |
| Simplify the management of your applications | Admins, makers, marketers, or analysts, automatically | - | - |
Sep 20, 2023 |
| Engage customers with text messages sent using Vibes | Admins, makers, marketers, or analysts, automatically | - | - |
Sep 28, 2023 |
Personalization
Drive unique experiences through personalized content, images, and channels tailored to each customer.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Confidently send emails after previewing sample audience data | Admins, makers, marketers, or analysts, automatically | - | - |
Apr 5, 2023 |
| Drive engagement with personalized one-to-many relationship data | Admins, makers, marketers, or analysts, automatically |
Mar 6, 2023 |
- |
Apr 5, 2023 |
| Use interaction data to improve targeting in the redesigned segment builder | Admins, makers, marketers, or analysts, automatically | - | - |
May 1, 2023 |
| Plan events with intuitive event registration form | Admins, makers, marketers, or analysts, automatically | - | - |
Jul 1, 2023 |
| Match your business needs with multi-brand consent and customizable preference centers | Admins, makers, marketers, or analysts, automatically |
May 1, 2023 |
- |
Jul 1, 2023 |
| Tailor communications to the topics customers want to receive | Admins, makers, marketers, or analysts, automatically |
Jun 1, 2023 |
- |
Jul 1, 2023 |
| Further personalize journeys using custom events with entity references | Admins, makers, marketers, or analysts, automatically | - | - |
Aug 1, 2023 |
Unify sales and marketing
Enable collaboration across your organization and unify sales and marketing to transform customer experiences.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Keep stakeholders in the loop by seamlessly copying them on email campaigns | Admins, makers, marketers, or analysts, automatically | - | - |
Apr 1, 2023 |
| Surface the next best action to sales when a lead engages with Marketing | Admins, makers, marketers, or analysts, automatically |
May 2, 2023 |
- |
May 2, 2023 |
| Prioritize best leads, empower sellers with new lead scoring builder | Admins, makers, marketers, or analysts, automatically | - | - |
Aug 15, 2023 |
* You are able to opt into some features as part of early access on February 6, 2023, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.