Engage customers with text messages sent using Vibes
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Sep 28, 2023 |
Business value
Connect your existing Vibes account to reach out to your customers through text messages. Use all real-time marketing text message features with your Vibes account to maximize customer engagement. Leverage out-of-the-box functionalities such as personalization, templates, and analytics to unlock the potential of Vibes.
Feature details
- Connect your existing Vibes account and add the phone numbers you’re already using.
- Create messages using the Dynamics 365 Customer Insights - Journeys (former Dynamics 365 Marketing) text message editor.
- Build and optimize customer journeys using the full suite of text message features including personalization, two-way communication, interactions, and analytics.
