The message store has reached its maximum size
Hello, Please i need your help on this issue. The message store has reached its maximum size. We got an error message that says: The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that…
Having email issues
Hello Please i need your help on this issue. One of my customer is not able to send or receive emails
I want to use an alias to sign in, but have a different primary email address
I've read about using an account alias for sign in to help prevent people from trying to sign in, but I don't want to use that alias as my primary email address. If I remove the email address I want to use as my primary in order to remove it under the…
Issues with Room Reservations
We are experiencing issues with room reservations (Outlook). During certain bookings, some users are being denied access to rooms at specific times, such as a denial at 1 a.m. Additionally, another user reserved a room that was available at the time of…
Active User Issues
Hello Please i need your help on this issue. I am having an issue with adding a user in our organizations Office 365 business standard account. The user name todd@aspiresZZZZZ was the account admin. I recently switched account admin to…
Is there a way to sync Windows 10 taskbar calendar with the new outlook app?
Taskbar time/calendar (bottom right) not sync with new Outlook, and old Mail app is discontinued, I can not check my entries
Outlook 2019 - issue with pictures in emails (some newsletters)
I found a very strange issue in Outlook 2019. Some newsletters which I get don't show pictures, for example from Aliexpress. I tried to resolve this issue using all informations which are available in the internet, unfortunately without success. I found…
How to Retrieve Attachments Larger Than 5MB Using EWS
I'm working with Exchange Web Services (EWS) and need assistance on how to retrieve attachments that are larger than 5MB. By default, EWS seems to limit the attachment size for retrieval, but I need to ensure that larger attachments can be fetched. Could…
Retrieving Email Data from Mailbox for the Past 6 Years
Is it possible to retrieve all emails sent from a mailbox over the past 6 years in CSV or Excel format from the admin center? Are there any PowerShell commands available to check and extract this data?
Unsubscribe button is not visible in Outlook clients.
Hi team, we have a large-scale application in use that sends bulk emails to thousands of users. We adhere to all standard guidelines and protocols, and our email addresses are whitelisted to ensure they are not considered spam. Our users create email…
Why do i struggle to import excel to outlook calendar
I’m struggling to import an Excel calendar into Outlook. Could you help me figure out what I’m doing wrong? I’ve used the 'Define Name' feature in Excel and applied the 'Convert Text to Table' setting, but it’s still not working. I save it as a…
Problem with the automatic replies in Outlook
We have a problem with the automatic replies in Outlook. As soon as the automatic reply is activated and an e-mail is sent to the person, an automatic reply is sent, but another e-mail is also sent to a former employee. The employee's e-mail address no…
Search does not work with Outlook 2021 / Exchange 2019
Hi, we have currently switched from our old IMAP-Server to Exchange 2019. Unfortunately, the search in Outlook 2019 does not seem to work anymore. Some of my client's computers either show no results, or results from the past two weeks only. I have…
Make classis Outlook default
Windows 11, Microsoft Office Professional 2021, Version 2412 What are the steps to make the display mode “classic Outlook” the permanent and default mode. Several searches instruct the user to go to settings. That tool / link / (what-ever) does not…
Duplicate Outlook Reminders
Using Microsoft Office 2019 on a Windows 11 operating system. I put appointments in my calendar, say for 10 am today. Fifteen minutes before 10 am I get a pop up reminder, that is great. But, it is duplicated! The appointment is not duplicated in my…
Why do I get notifications for my coworkers accepting meetings on outlook calendar?
I set up an outlook calendar for my office to put events & request time off. When someone wants to request time off, they will put it in the calendar & invite our boss. The idea is that his acceptance to the invite means he approves the time off.…
Office buisness account
Hello Please i need your help on this issue. I'm having trouble transferring all my usage to my business account, I started by buying a personal account and registered my work email there but then realized I had bought the wrong account and you helped me…
Skype is the only meeting provider
I'm using Microsoft 365family and Skype is the only meeting provider for online meetings. I'm looking for any possibility to use TEAMS as meeting provider! How to switch to TEAMS?
Teams Meeting Link isn't populating when I create a meeting in outlook and toggle the button on
Hello Please i need your help on this issue. The Teams Meeting Link isn't populating when I create a meeting in outlook and toggle the button on. I logged into Outlook from a window in Chrome Browser. It used to work just fine and then just stopped…
Outlook addin - how to get unique new event id
Hi, We are developing an Outlook addin, and we want to save an event id for a new Outlook event so we can associate the new event with the state of our app. We read that the Outlook API does provide unique event id but only if the event is…