4,229 questions with Outlook tags

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Outlook LTSC/2021 won't download a message that is an eml file

Hi, I have been forwarded a genuine voucher that appears to be an eml file. I can see it using Outlook.com and can forward it to myself. However, it isn't downloading to my copy of Outlook LTSC/2021. The copy I forwarded to myself from Outlook.com…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
asked 2024-12-15T13:51:43.87+00:00
Graham Keen 0 Reputation points
commented 2024-12-31T07:51:36.9966667+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
0 answers

Outlook not showing original message when replying to a distribution group using New Outlook

We have been having issues with the new Outlook desktop client on some of our users here at the office. We have a distribution group setup and some of our users recently switched to the New Outlook desktop client. When they reply to an email that is…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,380 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-17T17:29:16.5866667+00:00
BigSarge79 0 Reputation points
commented 2024-12-31T07:49:04.8633333+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

How to publish Outlook add-ins on AppSource？

First, based on the submission guide found at https://learn.microsoft.com/en-us/partner-center/marketplace-offers/add-in-submission-guide, I opened the Microsoft Partner Center. In my Microsoft Partner Center -> Overview, under New offer, there is no…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,110 questions
asked 2024-12-03T09:44:54.0066667+00:00
Cured Chestnut 0 Reputation points
edited a comment 2024-12-31T07:47:08.1866667+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

I Need To Cancel An Ad-Free Outlook Account as A Power Of Attorney

I have power of attorney for my mother. She was charged $19.95 for Ad-Free Outlook. She hasn't had a computer in years. I need to cancel this account. How?

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-09T17:39:19.5666667+00:00
Michael R 0 Reputation points
edited an answer 2024-12-31T07:46:12.1666667+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

Reopen closed outlook account

Hi Team, I have an Outlook account. From that account, I have a Microsoft Azure certificate also. I want to retrieve that account back and proceed with the certifications. Can you share the process to open the closed account?

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
asked 2024-12-11T13:14:30.06+00:00
bikash mishra 0 Reputation points
edited a comment 2024-12-31T07:43:25.78+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

shared mailbox cannot be viewed

I created a shared mailbox, but I can't see it on my outlook desktop. How to view this shared mailbox in the outlook client？

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-28T14:29:16.81+00:00
Citleial 40 Reputation points
commented 2024-12-31T07:39:41.6933333+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

The recall message was not successfully recalled.

I sent a wrong email, but I quickly withdrew it. I received the notification of the successful email, but the other party still received the wrong email.

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-29T17:57:09.6233333+00:00
Guavity 90 Reputation points
commented 2024-12-31T07:39:19.3033333+00:00
ChristyZhang-MSFT 24,656 Reputation points Microsoft Vendor
1 answer

How to delete emails from a user's mailbox when it doesn't allow you to do it manually? (Purge?)

Hi again, I am confronted with a user whose mailbox is full. There is no deleting manually the emails or the attached files. Here the Folder statistics : Clearly the issue is with the DiscoveryHolds and the SearchDiscoveryHoldsUnindexedItemFolder,…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,805 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
PowerShell
PowerShell
A family of Microsoft task automation and configuration management frameworks consisting of a command-line shell and associated scripting language.
2,711 questions
asked 2024-12-16T14:48:22.46+00:00
Christophe Cervello (FLAIR-IT) 25 Reputation points
commented 2024-12-31T07:17:11.3933333+00:00
SokiGuo-MSFT 29,301 Reputation points Microsoft Vendor
0 answers

When using the Project Management app to manage emails with our clients we experience serious problems when loading email chains with long historical inforation

We have created a Project Management App to manage the communication via emails with our clients. We have already in place all the configuration that enables our teams to manage the different emails that we receive through generical addresses, creating…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
Microsoft Power Platform Training
Microsoft Power Platform Training
Microsoft Power Platform: An integrated set of Microsoft business intelligence services.Training: Instruction to develop new skills.
514 questions
asked 2024-12-30T11:37:19.0166667+00:00
Pepe Tomas 0 Reputation points
commented 2024-12-31T04:45:35.5066667+00:00
Shruthi Thalari 250 Reputation points Microsoft Vendor
1 answer

Access denied when trying to remove Outlook Add-in

I have an Outlook Add-in that has been approved by my organisation. I can add it. However, when I removed it within outlook it says there was difficulty removing the Add-in. The actual response I can see is a 403 access denied error. Is it possible that…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
JavaScript API
JavaScript API
An Office service that supports add-ins to interact with objects in Office client applications.
1,015 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,727 questions
Office 365 Training
Office 365 Training
Office 365: A set of Microsoft legacy offerings that combine Office desktop apps with cloud services including OneDrive and Microsoft Teams.Training: Instruction to develop new skills.
33 questions
asked 2024-12-30T20:35:38.79+00:00
John Moore 0 Reputation points
edited the question 2024-12-31T04:32:25.2633333+00:00
brtrach-MSFT 16,926 Reputation points Microsoft Employee
2 answers

unable login Outlook

Outlook is unable to log on.Error message. Unable to open the folder. Please try again. I am working at home now, and I can't get in touch with IT. Please help.

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
asked 2024-12-30T18:33:19.3966667+00:00
Dissyce Mike 145 Reputation points
answered 2024-12-31T01:41:35.4666667+00:00
SokiGuo-MSFT 29,301 Reputation points Microsoft Vendor
4 answers One of the answers was accepted by the question author.

How to delete recurring meeting set up by a user who has left from the organization.

An employee had a scheduled meeting with several people. When he left the company he didn't cancel this meeting. Now people have this recurring meeting that they cannot cancel or delete. Can someone please give me more insight on how to resolve…

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,921 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,661 questions
asked 2023-08-25T13:27:27.8366667+00:00
Alik 25 Reputation points
commented 2024-12-30T18:42:19.7233333+00:00
Lucas Riedi 0 Reputation points
1 answer

Attempting to save Options always results in error message "the end date you entered occurs before the start date"

Problem is ... In Outlook, File | Options, any attempt to save by clicking the OK button (even if you have made no changes) results in the error message "the end date you entered occurs before the start date" and no changes to the Options can…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,110 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,366 questions
asked 2023-01-20T14:00:31.8433333+00:00
John M Meredith 10 Reputation points
commented 2024-12-30T16:20:53.9733333+00:00
GvdM 0 Reputation points
2 answers

Trying to reset my password on a email but its not sending me the password reset email

so my main email its not getting the password reset for the email im trying to change my password,it wont send me the email reset code

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2023-11-30T23:46:29.73+00:00
Eliezel Montilla 5 Reputation points
commented 2024-12-30T15:25:15.5833333+00:00
patrick curran 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to Empty Junk Mail and Deleted Items Folders in Outlook on the Web

Since mid-November, there is an issue with not being able to empty the Junk Mail folder or the Deleted Items folder in Outlook on the web. There is no Litigation Hold on the mailbox. Attempts have been made to switch between cached and online mode with…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,380 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-09T22:48:21.7533333+00:00
Michael Gazdzik 0 Reputation points
accepted 2024-12-30T15:09:59.6766667+00:00
Michael Gazdzik 0 Reputation points
1 answer

Outlook repeatedly asking to sign in to your Gmail account

Why does Outlook desktop app continues to ask to sign into my gmail account? It happens every time I exit the app.

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-29T02:51:32.54+00:00
mO_Ni_cA 0 Reputation points
commented 2024-12-30T14:15:57.7533333+00:00
mO_Ni_cA 0 Reputation points
2 answers

Can't share a google agenda in outlook classic

Hi I was having the same qustion as in this thread. But it is closed for reply. https://answers.microsoft.com/en-us/outlook_com/forum/all/i-cannot-add-an-internet-calendar/fcb9d082-3cee-46a8-ad8d-1c986db0e43d <Mod fixed link> Trying to follow the…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-17T12:20:35.6866667+00:00
Nico Van Gils 0 Reputation points
commented 2024-12-30T07:10:27.64+00:00
Joan Hua-MSFT 3,405 Reputation points Microsoft Vendor
1 answer

I can’t log into my student email account on outlook

I recently received a new phone, and am trying to log into my uni student account on outlook, however, upon trying to log into, I am taken into the microsoft authenticator app, which then asks me to authenticate using the same app. I cannot do this as…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-27T23:06:35.2033333+00:00
Jake Thomas [jat116] 0 Reputation points
answered 2024-12-30T02:44:25.66+00:00
SokiGuo-MSFT 29,301 Reputation points Microsoft Vendor
2 answers

Why is outlook not working on my computer?

I keep getting this message when I try to use outlook on my computer. The only way I am able to view my outlook is if I am in incognito mode. How do I fix this issue? UTC Date: 2024-12-29T14:35:09.573Z Client Id:…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-29T14:47:11.6133333+00:00
Anonymous
answered 2024-12-30T02:29:56.6+00:00
SokiGuo-MSFT 29,301 Reputation points Microsoft Vendor
1 answer

Outlook (New) - how to delete all contacts

Trying to move to Outlook (new) from Windows live mail and having trouble with contacts. I now have lots of duplicates and I want to delete all the contacts and start over. When I select more than 10 contacts, delete is no longer an option (grayed out). …

Outlook
Outlook
A family of Microsoft email and calendar products.
4,229 questions
asked 2024-12-10T00:26:12.8866667+00:00
sfmitch 0 Reputation points
commented 2024-12-29T23:18:27.12+00:00
Glendon O'Brien 0 Reputation points