Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
242 questions
2 answers
One of the answers was accepted by the question author.
Can't Sign to MS Teams with skype account
Hello. I try to sign to MS Teams with skype account and get error "Sorry, something went wrong, please try again" I tried to login via app on my Mac also tried login via browser. Both method doesn't work. Skype app work fine with this account…
asked 2025-03-03T22:40:43.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alexander K
40
Reputation points
edited a comment 2025-03-12T13:37:45.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 8%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Paulius
0
Reputation points
0 answers
Transition from Skype to MS Teams
Around 100 people in our organization are looking to transition to MS Teams. We would require outbound calling to international numbers. Could you confirm if it’s possible to port all our existing Skype numbers to MS Teams? Additionally, does MS Teams…
asked 2025-03-12T08:31:56.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sheetal Mahajan
0
Reputation points
asked 2025-03-12T08:31:56.22+00:00
Sheetal Mahajan
0
Reputation points
1 answer
MS Teams federation between organisations
Hello, I am trying to setup federation between my and partner organisation. Federation request was completed on our side, however the other side is saying that due to M365 subscription they use, they have no access to MS Teams administration. If this is…
asked 2025-03-11T14:00:14.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
Oleg
0
Reputation points
answered 2025-03-12T05:49:46.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
1 answer
Recording teams meeting with poll questions while sharing power point presentation
I need to give an interactive education session at work using power point presentation and incorporating poll questions. This presentation needs to be recorded. I ran into the following two issues. I'd appreciate if someone can assit with resolving these…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
Return of Credit when Skype is closed
When Microsoft cancels Skype, will the company pay back the user’s remaining Skype credit?
asked 2025-03-01T07:11:13.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hans Schroder
75
Reputation points
commented 2025-03-11T08:10:08.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
1 answer
Skype Video Calls to Mobile or Landline
I use Skype with money credit to call landline in the UK as I actually live in Spain. How do I do this in future if Skype is being discontinued in May 25. Please advise, thank you. Robert
asked 2025-03-01T16:20:10.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Robert Duke
0
Reputation points
commented 2025-03-11T08:08:22.3666667+00:00
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
1 answer
I can no longer transcribe a team call
Hello, Please i need your help on this issue. I can no longer transcribe a teams call.
asked 2025-03-02T16:45:22.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 71%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
James James
20
Reputation points
commented 2025-03-11T06:59:02.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
LiweiTian-MSFT
24,805
Reputation points Microsoft External Staff
1 answer
How to access an attendance report from a Teams Meeting Retroactively?
Hi I have a meeting that I have not been able to access the attendance report for. How can I log in to teams to see how attended the meeting?
asked 2025-03-03T18:14:00.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Catelyn Henry
0
Reputation points
commented 2025-03-11T06:58:47.3633333+00:00
LiweiTian-MSFT
24,805
Reputation points Microsoft External Staff
1 answer
Removing teams account from list
Hello Please i need your help on this issue. We are having issue with removing Teams account from list. We can't remove old account from list of accounts on teams desktop
asked 2025-03-08T17:49:34.69+00:00
James James
20
Reputation points
commented 2025-03-11T06:54:54.88+00:00
LiweiTian-MSFT
24,805
Reputation points Microsoft External Staff
1 answer
Skype credit and subscriptions
I have a skype account since I remember. I understood that it is not possible any more to top up my credit, and that I should look int the subscriptions. Please confirm my understanding is right. Then, when I go to subscriptions, I see that they are not…
asked 2025-03-10T06:54:01.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Anastasia Oikonomou
0
Reputation points
answered 2025-03-11T06:49:46.5866667+00:00
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
1 answer
How to add external users to team for customer communication
Hello Please i need your help on this issue. We have a lot customers communicating with us in other channels like skype free and slack. We would like to migrate these chats to teams business. What is the best practice for customer communication like…
asked 2025-03-10T17:51:54.6466667+00:00
James James
20
Reputation points
answered 2025-03-11T06:34:02.83+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
1 answer
User showing as Unknown User in Teams
Hello Please i need your help on this issue. User is showing as Unknown User in Teams. A user also has a guest user which is showing up for others as "unknown user". She has had this problem since January 2025 and it is more than 2 weeks.…
asked 2025-03-10T12:57:39.33+00:00
James James
20
Reputation points
answered 2025-03-11T05:50:08.6933333+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
1 answer
How do I attach a document in a Microsoft TEAM meeting invite?
I am scheduling a meeting in Microsoft TEAM. I am unable to see the attachment icon [paperclip] in my meeting invite view. Why?????
asked 2025-03-10T21:03:43.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Brae Felber
0
Reputation points
edited the question 2025-03-11T05:06:35.98+00:00
LiweiTian-MSFT
24,805
Reputation points Microsoft External Staff
1 answer
How do I change my Teams name without impacting my account info
Im transitioning from Skype to free teams. I am not using a work or school account-I am accessing free Teams using my personal microsoft account details I want to change my Teams name to my old skype display name (a single nickname-no last name) without…
asked 2025-03-10T06:13:16.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Acari27
0
Reputation points
answered 2025-03-11T02:23:35.24+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
2 answers
One of the answers was accepted by the question author.
Is there any MS graph API to know whether a user has "recording and transcribe " option enable in teams?
How to know if the recording and transcribe is enabled?
asked 2025-03-05T06:24:49.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ramyapriya Pasula
40
Reputation points
commented 2025-03-10T13:20:45.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sayali-MSFT
3,841
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
Why is the edit button not available to me when I am trying to edit Town Hall email invitations
After I save the meeting details in setting up my Town Halls, when I go to the emails section it only allows me to preview the email. The edit feature is not present on the screen. All the directions say I can edit the email invitations before I…
asked 2025-03-07T20:13:21.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER1%3C/text%3E%3C/svg%3E)
RobinHorch-1035
20
Reputation points
edited the question 2025-03-10T08:03:49.8366667+00:00
LiweiTian-MSFT
24,805
Reputation points Microsoft External Staff
1 answer
How do I delete an old Teams account on Mac?
I am on macOS Sequoia 15.3.1. I left a previous organisation and don't have the password for that login any more. I can't use Teams as it says I need to log in to the old account and I can't use the new account without doing that. I have tried deleting…
asked 2025-03-10T00:15:27.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Richard Winterburn
0
Reputation points
edited the question 2025-03-10T07:32:18.6933333+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
1 answer
it is possible to use Microsoft Teams Rooms on Windows (MTRoW) with a single large touchscreen display ?
Hello I am trying to use a MTRoW with a single large touch panel and no dedicated control touch screen Is it possible like on the MTRoA? I would like to do this with a Windows device, not Android. But I have this warning that stays at the top of the…
asked 2025-03-06T20:39:23.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
DARBON Nicolas
0
Reputation points
commented 2025-03-10T01:27:55.5933333+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
1 answer
How do I erase all history in TEAMS?
How do I delete all history in TEAMS? For some reason, a group with a list of 100+ stays present with a former meeting administrator.
asked 2025-03-05T18:05:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 95%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Ernest Reager
0
Reputation points
commented 2025-03-10T01:27:37.8133333+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff
2 answers
How to turn on Document Intelligence to support One Drive, Share Point and MS Teams together?
How can I enable Document Intelligence to support OneDrive, SharePoint, and MS Teams together? Is there any URL link or PDF file that provides an overall solution design, implementation steps, and testing guidelines that you can share with me as a…
asked 2025-03-03T08:39:03.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joel Chau
5
Reputation points
commented 2025-03-10T01:25:07.3433333+00:00
Robin Sheng-MSFT
6,530
Reputation points Microsoft External Staff