I can no longer transcribe a team call

James James 20 Reputation points
2025-03-02T16:45:22.7866667+00:00

Hello,

Please i need your help on this issue.

I can no longer transcribe a teams call.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. LiweiTian-MSFT 24,805 Reputation points Microsoft External Staff
    2025-03-03T02:57:45.46+00:00

    Hi @James James

    It is a known issue with Microsoft Teams that users may not be able to start live transcription during a meeting.

    As a workaround, admins can try running the following script in PowerShell and then wait for 15 minutes for the changes to take effect:

    User's image


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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