Cannot create support ticket (Contributor)
I cannot create support request even though I am a Contributor to the subscription and I am a Global Administrator for the account. I can however, create the support request from Entra ID-> Troubleshooting+Support->New Support Request, but it does…
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How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?
I have a Microsoft Office Business Basic account. I am the admin using ********@pivothires.**microsoft.com Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a…
Certificate with thumbprint was not found in certificate store or has expired.
I created an APP on 2/16/2022 and a certificate that expires 2/16/2032. As of 1/10/25 I now get this error when I try to call the API Certificate with thumbprint 'xxxxxxx' was not found in certificate store or has expired. When I look in my Azure App…
How to apply Entra External Id "keep me signed in" functionality in ASP.NET web app
I'm updating a legacy .Net Framework 4.8 Webforms app to use Extra External Id for authentication. This is working and I can sign in and out no problem. The issue I have is with the Entra "keep me signed in" functionality. The following code…
Conditional Access Policy "Not Applied"
Hi! We got a Custom Application, which is called Tresorit We want to block all sign ins which come from Mobile Devices I created 2 Policys (Block & Allow) Block Policy: Users: Just me Target resources: Tresorit Conditions, Device platforms:…
Can't do a Domain Takeover in Microsoft Entra, after original Power BI user lost access to account
One of our users created a Power BI account some time ago using our company domain. He has lost access to his Microsoft account because he lost his 2FA device. Now I'm trying to do a domain takeover using the Custom Domain Names option in Azure…
Cannot Get SSO Configured For SalesForce
I am trying to setup SSO for the SalesForce Enterprise Application and am getting the following... I am also seeing this, even though SSO is enabled on the SalesForce side.
"User Experience" missing where I need to modify the failure screen on a conditional access plicy
We want to modify the Microsoft 365 Conditional Access Policy failure screen for Named Location. Microsoft's support says we should have a "User Experience" section to adjust the message displayed when a user fails to meet the policy…
"User Experience" missing where I need to modify the failure screen on a conditional access plicy
We want to modify the Microsoft 365 Conditional Access Policy failure screen for Named Location. Microsoft's support says we should have a "User Experience" section to adjust the message displayed when a user fails to meet the policy…
About AADC version up
I have performed Inplace upgrade and got some error so I reinstall the Entra ID connect and got following error "For each new domain, your enterprise administrator must grant the necessary permissions to your synchronization account and there…
Default user flow is picking up Pre-Created B2C users but Custom Policy is not
I have a B2C tenant, where I have both, custom Policies and Default User-flows. I have both, local and federated user login setup for both of them. Now I pre-create the federated users into the B2C, via MS GraphAPI, I give a payload which looks like…
Lost Authenticator access. Not able to access any accounts. Microsoft Entra ID issue.
I lost access to my authenticator app on my phone and now I can not log into my MS account. It is not giving me the option for a password only, email code, text code. Only authenticator which I can no longer use. How do I get this resolved?
I'm the only admin for a workplace 365 Business Premium account and I need my authentication reset
I am the only admin for a 365 Business Premium account via the Microsoft Tech for Social Impact program. I did something with my authenticator app on my phone and am no longer able to access it. I've tried different things but each time end up having to…
Azure B2C Page layout version change log missing?
This is in regards to Azure B2C User Flows. There is not a child tag that pertains to B2C, userflows, or active directory (which is what the current changelog is under https://learn.microsoft.com/en-us/azure/active-directory-b2c/page-layout), so throwing…
Unable to Verify Locked Account via Phone Number
Experiencing issues signing into an account that is locked. The prompt requests verification through a phone number, but after attempting that, the error message states: 'Try another verification method. That verification method isn't working right now.…
Entra ID P2 isnt activating in my Azure tenant
Ive activated the Entra ID P2 free trial and my billing account shows it as active since yesterday, but in Azure its still not activating and gives an error when trying to "activate" Entra ID P2. Need some assistance here please!
How to update Azure B2C Sample profile
I have setup an Azure B2C tenant and deployed the sample policies. I want to use the Signup_Signin_Passwordless_Only policy but I want to modify it. I would like to Remove the Sign Up button from the first screen and Add the Sign Up button to the last…
Application Proxy - Periodic Logout / Reauthentication required
Hello everyone, we recently utilized Application Proxy to publish 4 applications to a partner company which has no physical network link to our Onprem Environment. All 4 applications use SAML authentication with an repective Application Registration in…
Stuck in an infinite loop of MFA Action Required
I am the admin of my organization. I was accessing my account and admin centers normally, then I was prompted to add a secondary email (authenticator was already in use). After I submitted the secondary email I got stuck in an infinite loop of these two…
B2C tenant throws DirectoryUniquenessException when adding a user with unique email.
Hi and thank you in advance. Trying to create a user in a B2C tenant throws a Microsoft.Online.DirectoryServices.DirectoryUniquenessException, I have verified that the email is not part of the directory. What else can I do or how do I find the…