Issue with Media Playback in Azure Communication Services Using Python
Context: We are building a bot using Azure Communication Services (ACS) and Azure Speech Services to handle phone calls. The bot uses text-to-speech (TTS) to play questions during calls and captures user responses. What We’ve Done: Created an ACS…
Issue with Speech-to-Text Integration in Azure Communication Services Using C#
Context: We are building a bot using Azure Communication Services (ACS) and Azure Speech Services to handle phone calls. The bot asks questions (via TTS) and captures user responses using speech-to-text (STT). What We’ve Done: Created an ACS instance…
How to use Custom User to send emails from Azure Communication Services?
I have successfully created resources in Azure for Azure Communication Services to send emails. My domain has been fully authenticated for over 12 hours, and I have connected the domain to send emails. The setup is successful, and I can send emails using…
callback event is not triggering in azure communication service
I made an outbound calling app using Azure Communication Service. It calls mobile phones and is hosted on a public server. The problem is, I can't hear any audio when I get a call. However, everything works fine when I run it using Azure Dev Tunnel on my…
Add button disabled in Email Communication Services MailFrom addresses
I am using Azure Email Communication Service. I have setup a custom domain, and it is fully verified (SPF, DKIK, etc.). Sending email works. However, by default it has the MailFrom set to DoNotReply@mydomain.com. I want to add my own MailFrom, e.g.,…
Values of metrics NetworkDiagnostics and LatestNetworkDiagnostics not fetched in communication-calling library. Please provide technical support.
While fetching values of metrics - userFacingDiagnostics.network.getLatest() LatestNetworkDiagnostics, NetworkDiagnosticChangedEventArgs from '@azure/communication-calling' Data not fetched. Observed behavior- Blank object received Event not…
Some email messages marked "Unverified" in Outlook
Since launching Azure Email Communication Services for our app, we have been seeing some transient issues with sender verification. Our send domain is validated in the Azure Portal with everything green. However, occasionally we will see emails received…
SMS enabled phone numbers
I would like to get more info on the process of purchasing an SMS enabled phone numbers, toll-free or Local, verification process if needed and the pricing for it. Why Local vs toll-free
How to exchange access token from Microsoft account to Azure communication service token?
I have create an application, use communication service to join call with MSTeams member. And i have implement login feature, use Microsoft account. After get access token from MSAL, i use that access token to exchange to ACS (Azure communication…
Issue with Acquiring Access Token silently in android with scope "Teams.ManageCalls"
Hello, I'm developing an Android (kotlin android compose) app using Azure Communication Services to enable calls from the app to Microsoft Teams users. To initiate these calls, I need a teamsAccessToken. I’ve set up MSAL to acquire the user’s access…
Issues Rendering Video in VideoGallery on React
Stuck on using VideoGallery to render video in a React project. Successfully receiving a call response after joining the call, but unable to render the video optimally. Here’s the method used: import { VideoGallery } from…
How to exchange Teams token to Azure communication service dont need admin consent request api Teams.ManageCalls and Teams.ManageChats?
I have create app using communication service to join the call like MSTeams. I try to implement login feature, using microsoft account (Teams account). As i know, after login and get access token from Microsoft, i need to exchange to Azure…
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
(turn on) not displaying in User engagement tracking in my custom domain
I couldn't activate User Engagement tracking in my custom domain provisioned on the Email Communication Service because the turn on button is not displaying
Azure Communication Services Chat - Chat Participant Display Name is changed
Hello all, I have a weird issue with the Azure Communication Services Chat C# SDK. I created a chat room and added some participants with specific names. Correctly in the chat, I can see that "User XX joined the chat". The problem is that the…
Monitor Alert email has wrong Metric value
I have created an alert rule for Communication Services Email API requests with a threshold of 1500. For the last few days I have received emails from this alert, but the Metric Value in the email is lower than that. If I open the alert in the portal, I…
Need clarification Azure Communication Service with Dynamics 365 Contact Center and Customer Service
Hi everyone, I'm currently diving deep into Dynamics 365 Contact Center and Customer Service, Sales, Customer Insight Journey. However, Azure Communication Services (ACS) has recently entered the picture, and its documentation has left me perplexed. I'm…
Ringing call sound is not heard
Hi, Using Azure communication SDK services using PSTN calling SDK, there is no sound heard suddenly when initiating call in ringing mode eg: Tring tring. This was happening but suddenly found not working as of today. Audio output is fine and can be heard…
Could not grant admin consent. Your organization does not have a subscription (or service principal) for the following API(s): Azure Communication Services,Microsoft Graph
i have add Teams.ManageCalls and Teams.ManageChats in api permission. But when i try to grant admin consent. i get error "Could not grant admin consent. Your organization does not have a subscription (or service principal) for the following API(s):…
Ring tone no longer audible.
When making a call using Azure communication services I can no longer hear a ring tone while waiting for the call recipient to answer the call. There is no issue once the call is answered, full audio is still working. As far as we are aware, we have made…