ACS Client (using Teams Identity) fails to terminate replaced call with Teams Calling Bot
We are using the Azure Communication Calling client library for JavaScript (latest stable (v1.28.4)) to build a web-based softphone for voice calling. The client is using the Teams interoperability option of having the identity as a Teams user (rather…
Unable to use Azure Communication Service API in Salesforce
Hi, I am trying to use Azure Communication Services (Email Send) REST API in Salesforce. Goal is to send Emails(including attachments) from salesforce through Azure Communication Services. For authentication I am following the Access Key Authentication…
How to view the conversations happening via WhatsApp Channel in Azure Communication Services?
0 I have created a WhatsApp Channel on Azure Communication Services using my own mobile number. Is there a way I can see the conversations happening via that Channel, like if someone is sending messages to that channel and receiving automatic replies via…
Make an Azure Communication Service call to a call queue
Hello everyone I hope you can help me. We use the Azure Communiocation Service to call other Teams users from a Teams user. Now we want to call a group of users and the one who picks up the call first receives the call. This is already possible with the…
Shall I buy PSTN phone Number Using scholarship account subscription
How to buy PSTN phone Number Using scholarship account subscription?
Microsoft.Communication.EmailEngagementTrackingReportReceived event real clicks vs automated clicks
Hi, Not too long ago we had an issue with event clicks from our previous sender to where we would get click events from non-human interaction. Do anyone know if Azure EmailEngagementTrackingReportReceived has a way of filtering out these kind of…
Is it not possible to send email using powershell module?
Hello, I'm learning Communication Service and I'm very confused so far on how to use it. My initial plan is simple - get connection string using Powershell to variable and use that variable in send command. I can't find in documentation neither the…
How do you fix "4009: Message is rejected by Microsoft Entitlement System." when sending a SMS
Whenever I go to send a SMS it just rejects it with this message. I tried searching around but it seems to be pretty rare. I tried changing the body of the text but no matter what I do it just rejects it by some entitlement system. What's wrong with…
Communication services personal phone number.
I've noticed that Skype is using a sort of a spoofing method to show the phone number that caller owns even though it is not the phone number that the call is made from, but rather trough Skype. Yet I do not see the same service being available on…
ACS Video Call Recording servercallId API Error
I developed a project that can make video calls with the “Call Recording Quickstart”. When I access the Call Id value from this project and use it in the API, I get this error; Invalid join identity, cannot join call. Status: 400 (Bad Request) ErrorCode:…
Need to connect our own VOIP Gateway with Azure
Hello, looking for a solution on how can we integrate or connect our voip gateway in Azure. thanks in advance!
Possibility to increase communication services limits
Hello, I want to ask if it's possible to increase the limits of the chat Communication Service, as the current ones are insufficient for the application we need to develop. Eg. "Add/Remove participants" is currently 30/min and "Get read…
How to fix "Azure.RequestFailedException: Requested message could not be located.
"Azure.RequestFailedException: Requested message could not be located. Couldn't find a record with the messageID: 404 (Not Found)\r\nErrorCode: MessageNotFound I'm unable to find Triage of MessageId for the first time i'm getting above error, in…
How to connect the custom domain (purchesed from Azure) to Azure Email Communication Service
I recently purchased a domain name name.net to use it in Azure's Email Communication Service. It successfully verified it in the DNS Zone by adding a TXT record of name @ as i want to use it as root domain doNotReply@name.net. Now, I want to set up SPF…
how to set DKIM to Authenticate my domain - where to find missing public key in base64
Hi on Email Communication Service - Provision domains I have to setup DKIM I have only this info My issue is that my DNS provider is on OVH and I have to provide Public key (base64). Can someone tell me where I can find this key to provide this…
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
Guidance Needed: Integrating ACS with Microsoft Teams for Customer Chat Support
Hi Microsoft Support Team, We are in the process of adding customer chat support features to our mobile app. Our customers are managed via an Azure AD B2C tenant, while our support team is part of Azure AD (Entra ID). We plan to utilize Azure…
Which IP addresses should I allow for Azure Communication Services?
In the firewall section of below link : https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/network-requirements Range of Azure public cloud IP addresses for media traffic is huge.
How to use the ACS samples in production on Azure?
I'd like to ask a question please that's slightly related to this one: https://learn.microsoft.com/en-us/answers/questions/1650723/ivr-azure-communication-services-bot-deployment I'm also using the same sample. It was easy enough to set up running…
Azure SMS toll-free number verification rejection
Hi, I need help with getting my toll-free number verified. I have submitted the regulatory documents for verification, and my application was rejected with the reason "546 - invalid information - can't validate url - website is not accessible / not…