Adding MailFrom addresses
Hi I want to change / add an MailFrom address, but the "Add" button is disabled. In the help it says I should contact support to raise the quota. I have been following the article about that, but it doesn't work for me since I can't open a…
How to Detect Which Participant is Speaking in Real-Time in a Teams Meeting Using Azure Communication Services?
Hi everyone! I am developing an application using JavaScript with the libraries @azure/communication-calling and @azure/communication-identity. My goal is to capture real-time voice data each time a participant speaks during a Teams meeting using Azure…
Performance Degradation in Next.js with Azure Communication Services SDK during Calls
Description: We are encountering a performance issue in our Next.js project where the web application starts lagging during calls after a few minutes. Below are the details of our setup and the issue: Issue: After starting a call, the web app works…
ACS- Toll-free number application has been rejected for the following reason: 550 - Opt-in - No opt-in provided
Hi Team, We have submitted the Toll-free application and it was rejected with the below message. We will sending the SMS to our own employees around 1000 peoples in total to notify their shift change. Please help us to understand how we can submit the…
Communication Service Phone numbers not eligible with Startup subscriptions
Hi team, We're trying to register phone numbers to be used as SMS for our app, however is getting an error message "Your current subscription is not eligible for Public Switched Telephony Network (PSTN) and SMS products." Is startup…
Communication Service: Denied by the resource provider with emauls
I am trying to follow the https://learn.microsoft.com/en-us/azure/communication-services/tutorials/postman-tutorial but update it to send emails Unfortunately I keep getting a generic error { "error": { "code":…
Cant create a call via API in Azure Communication Services (ACS) - Error 7510 (Request Provider) / 7509 (HMAC validation)
I am currently testing Azure Communication Services. My aim is to create a logic app or function that, when triggered, dispatches a call to a certain subset of people. EDIT: my subscription and ressources reside in the west europe region, the phone…
Values of metrics NetworkDiagnostics and LatestNetworkDiagnostics not fetched in communication-calling library. Please provide technical support.
While fetching values of metrics - userFacingDiagnostics.network.getLatest() LatestNetworkDiagnostics, NetworkDiagnosticChangedEventArgs from '@azure/communication-calling' Data not fetched. Observed behavior- Blank object received Event not…
Azure SMS Services for India region
Hi, I want to send SMS via azure sms services to Indian region numbers. Is the service available by Azure? Also, can I purchase a number for Indian region? Thanks.
Call Recording Option in CallComposite of Android SDK
Hi, I am build an application for Android. I need to record the Room meeting hosted using Azure Communication Services in Android. Is it possible using CallComposite. I am using Component UI.
Is Azure Email Communication Services available for Azure for GOV
Is Azure Email Communication Services available for Azure for GOV
How to connect PSTN inbound call
How to link an incoming call from a PSTN customer to a VoIP user (Agent).As an illustration In my scenario, a customer calls our local PSTN number. I record the incoming call event on my webhook (.NET), play an IVR, and get the customer's input. Next, I…
Azure communication service - Audio control
Hi, I have a use case where I want to block incoming and outgoing audio for Specific remote Participant How can this be achieved through the ACS Javascript SDK and iOS SDK ? For blocking incoming audio, I have tried to mute remote participant , but it…
Reg. Cost of the Chat services
Hello Team, As requested in reference ticket: 1807918, could you please check and share the overall cost/volume based cost of chat services with the Azure subscription to cover below key features. Multimedia messages Text messages Read receipts …
How to Play IVR after Receiving PSTN inbound call incommingcall Event
How to play IVR(Inbound call) in my scenario. I have a PSTN Number when customer call this Number I Received Incoming call Event via Webhook after this Event received I want to play the IVR to the caller(customer), Could you provide me a solution to…
where i can check in azure portal like how many email has been triggered
where i can check in azure portal like how many email has been triggered
How to increase Email Communication Service Quota?
Microsoft does not make it easier to actually give a chance to change default mail from address. Currently cannot change the name nor the username. I cannot add any other addresses, because the documentations and other community support communications…
Enabled dynamic alphanumeric sender ID (But how do you send sms)
Hi, I have enabled: Dynamic Alphanumeric Sender ID. https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/enable-alphanumeric-sender-id#enable-dynamic-alphanumeric-sender-id But no number or in this case the CONTOSO is generated…
Azure Communication Services Chat Service Degradation and Slow Response Times
The ACS Chat Service endpoints (create identity, get token, create chat thread, etc.) have historically not been fast. Previously, response times were in the range of 200-600 ms, but recently response times have increased to over 30 seconds, and in some…
ACS - Toll-free number verification application has been rejected for the following reason: 550 - Opt-in - No opt-in provided
Hi Team, We have submitted the toll-free number verification and which got rejected with the below response. We will be using this number to send SMS to our own employees around 1000 peoples to notify their shift change. Please help to understand the…