205 questions with Microsoft Teams Phone-related tags

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1 answer

An error occurred when logging in to teams on a mobile device

I encountered an error when I logged in to teams on my Phone. This is the error message that appeared when I logged in to mobile TEAMS: Correlation Id: h6a8b925-2772-44bd-8357-4afbda581728 Timestamp: 2025-02-27T09:57:52.000Z DPTI: b54efbb7hvv61d3e Error…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-27T18:03:21.9866667+00:00
Altria 200 Reputation points
answered 2025-02-28T05:22:02.3833333+00:00
Robin Sheng-MSFT 6,420 Reputation points Microsoft Vendor
2 answers One of the answers was accepted by the question author.

you are not setup to use this calling feature

when dialing out I get an error stating "you are not setup to use this calling feature". I have a pay as you go calling plan and the Teams Essentials with Phone license. A phone number with emergency calling configured is also assigned to the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2023-09-16T18:48:14.8366667+00:00
jpcapone 1,771 Reputation points
commented 2025-02-27T18:50:50.4166667+00:00
Jim Crain 0 Reputation points
1 answer

Chat in a meeting for guest

I have a meeting created in a Teams channel - chat only works between members or owners and not with guests. Is there the possibility with powershell to enable the use of chat for guests?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-26T13:06:07.25+00:00
JulieMardersdw214 2,271 Reputation points
answered 2025-02-27T09:42:11.4766667+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
1 answer

Teams cannot sign in on Mac client

Im not able to open teams on safari or chrome on my mac, the message is always... We're sorry—we've run into an issue.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-26T13:07:55.2933333+00:00
JulieMardersdw214 2,271 Reputation points
answered 2025-02-27T09:23:51.93+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
1 answer

Meeting cut off or ended

When a webinar reaches the end but is not finished, is the meeting cut off and ended? Or can the presenter finish without a problem.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-26T13:10:03.94+00:00
JulieMardersdw214 2,271 Reputation points
answered 2025-02-27T09:08:48.3633333+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
1 answer

Teams call forwarding shows forwarded call as anonymous

Hi I configured call forwarding on my teams client to my mobile. When I now receive a forwarded call on my mobile, it doesn't show me the caller number, instead the call is shown as anonymous. I am sure that worked before. We use direct routing, and we…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-14T13:52:48.5433333+00:00
Peter 180 Reputation points
commented 2025-02-27T08:15:13.4233333+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
2 answers

My account in Microsoft authenticator is not deleted

I have an issue with signing out of my old Microsoft Teams account and logging in with my new one. My old email: <Mod remove PII>@companyname.com My new email: <Mod remove PII>@companyname.iq Whenever I try to log in with my new account,…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-26T15:20:41.7866667+00:00
Ali Alshamry 0 Reputation points
answered 2025-02-27T02:37:21.9133333+00:00
Robin Sheng-MSFT 6,420 Reputation points Microsoft Vendor
1 answer

Recording on-premise from a Teams App

We are building an App for Teams. We cannot allow recording in the cloud, it must be recorded real-time into an on-premise instance. Is this possible?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-25T19:17:05.0666667+00:00
thewelshbeuller 0 Reputation points
commented 2025-02-27T01:55:29.3233333+00:00
Robin Sheng-MSFT 6,420 Reputation points Microsoft Vendor
1 answer

"Couldn't find the device" message appeared on MTRoA controller

On holiday break, it seems like our Poly devices on MTRoA got pushed to the lastest firms (Poly 4.4.0 and Teams 1449/1.0.96.2024110701). This is the first time that we noticed the "Couldn't find the device" on our Poly TC8/TC10 controllers. It…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-01-07T23:09:12.69+00:00
Roland Barreto 66 Reputation points
commented 2025-02-27T00:15:55.2966667+00:00
Kinandung, Fajar 0 Reputation points
1 answer One of the answers was accepted by the question author.

Teams automatic translation

In recent times, my chats with users in Teams have always automatically translated my messages and those of others. This takes up a lot of memory on my computer, how do I turn off the feature. All help would be greatly appreciated.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-25T17:28:03.61+00:00
Stephen 480 Reputation points
commented 2025-02-27T00:14:53.6466667+00:00
Abas Umer Adem 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to control my status

I want to keep being online all the time. Whenever I'm working on another page, my status always switches to yellow automatically. How do I keep my status green?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-25T17:31:11.09+00:00
Stephen 480 Reputation points
accepted 2025-02-27T00:03:25.19+00:00
Stephen 480 Reputation points
1 answer One of the answers was accepted by the question author.

How to change the greeting for the automatic assistant or call queue of teams calls

As the title says, how can I set up the call queue or automatic assistant greetings? Members in my organisation require customised welcome greetings and greetings when the voicemail overflows. Is there any way? Thank you in advance for any guidance.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-26T01:50:50.4266667+00:00
Altria 200 Reputation points
accepted 2025-02-26T14:38:58.01+00:00
Altria 200 Reputation points
1 answer One of the answers was accepted by the question author.

Acess Teams failed

I can't get into MS Teams due to my cell phone number is linked to an old work account that I no longer have access to.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-23T11:22:13.7166667+00:00
JulieMardersdw214 2,271 Reputation points
accepted 2025-02-26T13:03:58.9366667+00:00
JulieMardersdw214 2,271 Reputation points
1 answer

Teams taking longer to send messages specially the ones with images

Whenever I take a screenshot and send that to someone it takes forever to post that screenshot in the chat after I hit enter. I also have same issue something with text messages only. I reset the app, updated, cleared cache and did what ever I could find…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-25T15:46:57.3433333+00:00
Nirmal Dhaliwal 0 Reputation points
answered 2025-02-26T08:45:01.01+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
2 answers

How to use Microsoft Graph to generate call queue reports for Teams

i cannot generate the call queue /PSTN report in the Teams admin center i would like to use Microsoft Graph to generate for urgent use

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
13,147 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-10T19:24:43.15+00:00
Jay Daniel 0 Reputation points
commented 2025-02-26T01:27:41.33+00:00
Robin Sheng-MSFT 6,420 Reputation points Microsoft Vendor
1 answer

Where are MS Teams voice mails stored when using a group mailbox? Are they stored in the OneDrive of the user that accesses them?

Where are MS Teams voice mails stored when using a group mailbox? Are they stored in the OneDrive of the user that accesses them? Are they only stored as an email or are they stored as data somewhere?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,321 questions
Windows Server Storage
Windows Server Storage
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Storage: The hardware and software system used to retain data for subsequent retrieval.
669 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2023-12-19T16:49:28.7+00:00
Olivia MacKenzie (MLCSU) 0 Reputation points
commented 2025-02-23T03:43:34.75+00:00
Antonio Gonzalez Craig 5 Reputation points
1 answer One of the answers was accepted by the question author.

Mac users are unable to log in to Teams

Users within the organization have reported to me that they are unable to log in to Teams on Mac, but Teams is functioning normally on Windows. I am grateful for any assistance provided.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-20T10:35:14.09+00:00
Stephen 480 Reputation points
accepted 2025-02-21T10:42:05.02+00:00
Stephen 480 Reputation points
1 answer

While using Microsoft Teams Connector's MessageCard format, unable to open external application links provided in OpenUri action's targets from different OS platforms

We have created a custom Teams app with a custom connector for sending notifications from our product JustCall. We are using MessageCard for sending actionable messages via Connector. In the actionable messageCard format, we use openUri actions and its…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,608 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2023-09-25T09:10:53.9366667+00:00
Gaurav Sharma 15 Reputation points
commented 2025-02-17T07:35:10.75+00:00
Meghana-MSFT 4,101 Reputation points Microsoft Vendor
0 answers

WORKAROUND FOR MTR ISSUE OF BLACKSCREEN ON NUC DEVICE.

Hi we would like to ask for support regarding on this issue. we currently experiencing issue in NUC using TEAMS ROOm. They said that this issue is on MTR app version. Please see this link: Logitech Sync Portal We tried several troubleshoot on the 2 NUC…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,897 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-13T02:21:37.0333333+00:00
Spyk Acosta 0 Reputation points
commented 2025-02-14T09:16:10.9733333+00:00
JimmyYang-MSFT 57,111 Reputation points Microsoft Vendor
1 answer

Yeahlink EXP50 with MP58 phone changes contact list order and font size dimension by itself

Yeahlink EXP50 with MP58 phone changes contact list order and font size dimension by itself. It happens, with no action on the user side.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
205 questions
asked 2025-02-07T08:34:41.64+00:00
MarcoP 15 Reputation points
commented 2025-02-13T00:45:47.2133333+00:00
AJ Jack 0 Reputation points