WORKAROUND FOR MTR ISSUE OF BLACKSCREEN ON NUC DEVICE.

Spyk Acosta 0 Reputation points
2025-02-13T02:21:37.0333333+00:00

Hi we would like to ask for support regarding on this issue.

we currently experiencing issue in NUC using TEAMS ROOm. They said that this issue is on MTR app version.

Please see this link:

Logitech Sync Portal

We tried several troubleshoot on the 2 NUC Newly installed also we Re-imaged and worked the MTR however. after 1 day the issue was encountered.

DEVICE/MINI PC -  Arena Canyon NUC (Model: NUC13L3KV5)

Issue encounter: MTR latest version: 5.2.115.0 - BLACK SCREEN ISSUE.

As per Logitech issue will resolved in the https://gtm.vc.logitech.com/ASUS/BIOS/FixTapDisplay.exe

however when we download the drivers it seems it has some errors and still issue not resolved.

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