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Remotely manage Windows 365 devices

You can remotely manage Cloud PCs in Intune just like any other managed device. For more information, see Use remote actions to manage devices using Intune.

Cloud PCs support the following remote management actions:

Remote action Bulk action support?
Collect diagnostics Yes
Create Cloud PC manual restore point Yes
Full Scan No
Place Cloud PC Under Review Yes
Power Off (Windows 365 Frontline) (preview) Yes
Power On (Windows 365 Frontline) (preview) Yes
Quick Scan No
Remove Cloud PCs from review Yes
Rename No
Reprovisioning Yes
Resize Yes
Restart Yes
Restore Yes
Share Cloud PC restore point to storage Yes
Sync Yes
Troubleshoot Yes
Update Windows Defender No

You can run remote actions for up to 5,000 Cloud PCs at a time. For more information about bulk actions, see Use bulk device actions.

Within the Intune portal, you can get to the bulk actions tab by going to Devices> All devices > Bulk device actions.

Windows 365 Frontline Cloud PCs

Frontline Cloud PCs support remote actions like Enterprise Cloud PCs.

End user's power state

One difference is that a Frontline Cloud PC power state is determined by the end user. When a Frontline Cloud PC is on, remote actions are started immediately. If a Frontline Cloud PC is powered off, remote actions start as soon as the Cloud PC is powered on. When a Cloud PC is powered on, it uses a license that others can't use. When the Cloud PC is powered off, the license is freed up so others can use it.

You can view the power state for Frontline Cloud PCs in the Intune portal on the devices Properties page.

You can remotely power on and off a Frontline Cloud PC. When you power on a Frontline Cloud PC, a license is automatically consumed. When you power off a Frontline Cloud PC:

  • Any user currently signed in is signed off.
  • Unsaved data on the Cloud PC is lost.

You can also power on and power off Frontline Cloud PCs in bulk to help with:

  • Run an update.
  • Apply an application across all Cloud PCs.
  • Make sure Cloud PCs are on for an incoming shift.
  • Manage concurrency limits.

Bulk reprovision Frontline Cloud PCs in shared mode

For Frontline Cloud PCs in shared mode, you can bulk reprovision all the Cloud PCs in a provisioning policy. Admins can also select the percentage of Cloud PCs that are available for users to connect without being affected by the reprovisioning process.

Next steps

Reprovision a Cloud PC.