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Microsoft Dynamics CRM Online Team Blog

(crm.dynamics.com)

Microsoft Dynamics CRM Incubation Week

The current economic downturn is putting many entrepreneurs (startups and students) under increasing...

Author: CRM Online Date: 11/14/2008

Displaying the Number of Notes on the Notes Tab

Browsing through some of the blogs I read yesterday, I came across a handy bit of JScript posted by...

Author: Kevin Williamson Date: 11/12/2008

Lead Conversion

I'm often asked about adding fields to the lead form so that when you convert the lead it will move...

Author: JonWhite Date: 11/11/2008

Using Active Directory for authentication to CRM Online and MS Online Services

Microsoft is now offering a Community Technology Preview of Microsoft Services Connector—a new...

Author: CRM Online Date: 10/31/2008

Importing Sample Data into Microsoft Dynamics CRM Online

*Instructions are as-is and is intended to provide guidance to the process to importing sample data...

Author: CRM Online Date: 10/31/2008

Best Practices for Microsoft Dynamics CRM Software Advisor Fee Claims

For all our CRM Online partners, this Live Meeting would be a great opportunity to understand the...

Author: CRM Online Date: 10/30/2008

The future of Software plus Services

The Azure Services Platform was announced yesterday at the PDC. The Azure™ Services Platform...

Author: CRM Online Date: 10/28/2008

Using SQL Server Integration Services packages to generate reports from CRM Online

One of our local Microsoft Gold Certified Partners uncovered a great way to generate reports from...

Author: CRM Online Date: 10/07/2008

More How-to Videos

The CRM Online Technology Specialist team has published fourteen how-to videos on...

Author: Kevin Williamson Date: 10/02/2008

Improving your Searches

Update - January 14, 2009 Here's a quick update to this post.  It is time-consuming to navigate...

Author: Kevin Williamson Date: 09/24/2008

Inserting an image into an email template

It's possible to insert images into your Dynamics CRM email templates. The trick is to make sure the...

Author: JonWhite Date: 09/17/2008

Microsoft Delivers First Service Update to Microsoft Dynamics CRM Online

Our September 2008 Update of Microsoft Dynamics CRM Online includes many great enhancements...

Author: CRM Online Date: 09/09/2008

Diagnosing Outlook Client Issues

From time to time you may find that your Dynamics CRM Client for Outlook isn't performing as well as...

Author: Kevin Williamson Date: 09/04/2008

Have you tried the Print View yet?

Even if you don't need a hard copy print out of information from your Dynamics CRM system, the print...

Author: Kevin Williamson Date: 09/03/2008

CSA Promotion for qualified partners

For all our CSA Certified Partners who were unaware, Microsoft announced a new CSA promotion...

Author: CRM Online Date: 08/29/2008

Microsoft Dynamics CRM UG Summit - Las Vegas Sept 22-24

Eric and I will be presenting at the CRM User Group Summit in Vegas in a few weeks. I think the...

Author: JonWhite Date: 08/27/2008

Option to use CRM forms in Outlook

I wanted to write a quick post to clarify a setting in the Microsoft Dynamics CRM outlook...

Author: EricBoo Date: 08/22/2008

Take Advantage of Tabbed Browsing in Internet Explorer

Here's a tip to make your experience with Dynamics CRM a bit more friendly.  Internet Explorer...

Author: Kevin Williamson Date: 08/12/2008

MS Word Proposal for CRM Online

Over the last few months, I've presented at 3 conferences ( Tech Ed, IT Pro, ms internal - Tech...

Author: JonWhite Date: 08/11/2008

CRM 4.0 User's Guide

Somehow I think it went largely unnoticed that the printable version of the Help that comes with...

Author: Kevin Williamson Date: 08/11/2008

CRM User Group Summit 2008

What:  Presented by the Dynamics CRM User Group (CRMUG), the CRMUG Summit is the premier annual...

Author: Kevin Williamson Date: 08/06/2008

CRM Outlook Client update

An optional software update is now available for Microsoft Dynamics CRM Online for Microsoft Office...

Author: Kevin Williamson Date: 08/05/2008

Changing the window size for CRM forms

Recently a customer asked me how to open the Accounts form in a larger window.  It's a simple...

Author: Kevin Williamson Date: 08/04/2008

Moving from CRM Online to CRM Onpremise

This whitepaper lists the steps needed to migrate from a Microsoft CRM Online deployment to a...

Author: EricBoo Date: 07/29/2008

Microsoft Dynamics CRM Statement of Direction

This document outlines the future direction of Microsoft Dynamics CRM through to the next major...

Author: CRM Online Date: 07/23/2008

Discounted access for partners to Microsoft Dynamics CRM Online

In case you missed the announcement at the 2008 Microsoft Worldwide Partner Conference... All...

Author: CRM Online Date: 07/22/2008

CRM Online Customer Evidence Video – Total Structures

Another great testimonial from a Microsoft Dynamics CRM Online customer. Total Structures...

Author: CRM Online Date: 07/21/2008

VARs: Microsoft Dynamics CRM Online A Pleasant Surprise

Great article from Channel Web on the partner opportunity with Microsoft Dynamics CRM Online.  ...

Author: CRM Online Date: 07/08/2008

CRM Client on Outlook 2003

If you plan to run the CRM client on Outlook 2003, make sure you have the latest Windows OS service...

Author: JonWhite Date: 06/26/2008

Just how instant-on is an instant-on CRM solution?

Bill Patterson, Director of Product Management for Microsoft Dynamics CRM Online, posted a great...

Author: CRM Online Date: 06/25/2008

Bulk Export Tool Tip

www.codeplex.com/mscrmbulkdataexport Eric recently blogged on the Bulk Export Tool available...

Author: JonWhite Date: 06/24/2008

Adding Activities to the Contact form in an iFrame

I came across the details on how to do this when reading a blog posting from Matt Wittemann a couple...

Author: EricBoo Date: 06/20/2008

Import Data Tip

When using the import wizard to import CSV files into Microsoft Dynamics CRM, you can speed up the...

Author: JonWhite Date: 06/17/2008

Data Migration with CRM Online

I just finished recording a CRM Online Data Migration video focusing on: CRM Import Wizard Data...

Author: EricBoo Date: 06/16/2008

SaaS: It’s Closer Than You Think

Great Microsoft Dynamics CRM Online article posted on Windows IT Pro SaaS: It’s Closer Than...

Author: CRM Online Date: 06/12/2008

Tech Ed 2008 in the bag...

I just returned from speaking at Tech Ed over the last 2 weeks. We had a great conference. Lots of...

Author: JonWhite Date: 06/11/2008

SDK Update

There’s an update to the CRM SDK (v4.0.5) that has a lot of new and updated (and corrected)...

Author: Kevin Williamson Date: 06/03/2008

Accessing Dynamics CRM from a Mac

Technorati Tags: Mac,CRM,Tips While requests to use Microsoft Dynamics CRM and CRM Online from a Mac...

Author: Kevin Williamson Date: 06/03/2008

Tech Ed / IT Pro Week

Tech Ed and IT Pro Week conference are coming up next week in Orlando, FL. I'll be speaking at both....

Author: JonWhite Date: 05/29/2008

Invalid Customizations

If you import customizations and then find yourself unable to access the settings page, you might...

Author: JonWhite Date: 05/23/2008

Microsoft Dynamics CRM Sales Process

A sales process is a standardized series of activities that occur during a sales cycle. As the sales...

Author: EricBoo Date: 05/23/2008

Upgrading your Microsoft Dynamics CRM Online subscription

For customers wanting to upgrade the subscription of your Microsoft Dynamics CRM Online...

Author: CRM Online Date: 05/21/2008

Purchasing Additional User Licenses for your Microsoft Dynamics CRM Online subscription

For customers wanting to add additional user licenses to your Microsoft Dynamics CRM Online...

Author: CRM Online Date: 05/21/2008

Microsoft Worldwide Partner Conference (WPC) 2008

Registration is now open for the Microsoft® Worldwide Partner Conference (WPC) 2008 in Houston,...

Author: CRM Online Date: 05/20/2008

CRM Online Resource Center

Inside the CRM Online application, we host the resource center page. This gives you links to tons of...

Author: JonWhite Date: 05/19/2008

How to allow customers to opt-out of campaigns

My colleague, Kevin, and I were working through some campaign scenario's and I thought it'd be good...

Author: JonWhite Date: 05/17/2008

Data Migration Manager Video

Here's a quick video that Eric did showing the Data Migration Manager -Jon FYI - there is no audio...

Author: JonWhite Date: 05/08/2008

Bulk Data Export Tool

Reference to a great post on the CRM blog which describes a sample tool for bulk data export from...

Author: CRM Online Date: 04/30/2008

Mapping attributes

CRM Online provides the ability to map data values from one entity to another. This is a nice...

Author: JonWhite Date: 04/28/2008

Microsoft Dynamics CRM Online Debuts

Microsoft Corp. today announced the general availability of Microsoft Dynamics CRM Online, an...

Author: CRM Online Date: 04/22/2008

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