A CRM Riff
A mostly Microsoft Dynamics CRM blog with random riffs on music, Microsoft, and the Northwest.
CRM Video Collections
Video's seem to be very popular with CRM users. Whether you are a sales person using mostly the...
Author: Jim Glass Jr Date: 06/02/2008
Syllabus: Growing Your Community
When it comes to growing a community, there are a number of old-school references like Cluetrain and...
Author: Jim Glass Jr Date: 05/30/2008
Preparing Your Organization for Dynamics CRM 4.0
CRM MVP Matthew Wittemann writes an article for the MSDynamicsWorld.com titled 'How Prepared is Your...
Author: Jim Glass Jr Date: 05/28/2008
Microsoft Dynamics' NEW CRM Online Blooms!
Inside CRM envites you to: Join us to see how Microsoft Dynamics CRM OnlineTM is a fresh new...
Author: Jim Glass Jr Date: 05/20/2008
View the Microsoft Dynamics CRM Resource Center
I so luv this site. :o) I'm listening to Craig Chaquico's 'Outlaw in the City' off his 'Midnight...
Author: Jim Glass Jr Date: 05/19/2008
New President of Microsoft Business Division
The Seattle PI has a rather nice article about the new Microsoft Business Division Vice President,...
Author: Jim Glass Jr Date: 05/14/2008
Gas reaches record high in Washington
MSNBC reports that "The AAA auto club says the average price of a gallon of gas in Washington is a...
Author: Jim Glass Jr Date: 05/12/2008
IT Toolbox CRM White Papers
I have been reading the IT Toolbox CRM White Paper Alerts for a while now. It's one of the many...
Author: Jim Glass Jr Date: 05/09/2008
Microsoft Dynamics CRM Training Resources
People are always asking me about CRM training materials and opportunities. So this article seemed...
Author: Jim Glass Jr Date: 05/08/2008
Microsoft Dynamics CRM 4.0 Performance and Scalability White Papers
Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM...
Author: Jim Glass Jr Date: 05/05/2008
Microsoft Connect Rocks!
Finally, a one-stop Internet venue to make suggestions to Microsoft. I have been waiting for...
Author: Jim Glass Jr Date: 05/01/2008
Calling a .NET Assembly in MSCRM 4.0 Workflows
To help you find what you are looking for, it may help to know that workflow .NET assemblies are...
Author: Jim Glass Jr Date: 04/30/2008
CRM 3.0 Reporting Video
The CRM 3.0 reporting videos are available once again on the MSDN Code Gallery at...
Author: Jim Glass Jr Date: 04/28/2008
Just A Cool Ad :o)
Author: Jim Glass Jr Date: 04/23/2008
CRM Online == Way cool
New online service redefines customer relationship management with on-demand CRM that is fast,...
Author: Jim Glass Jr Date: 04/22/2008
CRM MVPs Rock the Microsoft soft campus
As mentioned in Friday's blog, the CRM MVPs visited our fair city and the Microsoft campus. These...
Author: Jim Glass Jr Date: 04/21/2008
CRM MVPs Visit Rainy Emerald City
The Microsoft Global Summit met this week and that is one of my favorite events in any given year....
Author: Jim Glass Jr Date: 04/18/2008
The CRM IG is Updated!
The CRM Implementation Guide has been significantly updated. From the download site: The Microsoft...
Author: Jim Glass Jr Date: 04/16/2008
NYT: So You Want to Be a Blogging Star
The New York Times article, So You Want to Be a Blogging Star, caught my eye a couple of weeks ago...
Author: Jim Glass Jr Date: 04/14/2008
Heroes Happen Here
Okay, so I wasn't too impressed with a comic as a marketing vehicle, but there are some nice things...
Author: Jim Glass Jr Date: 04/11/2008
Low-Priced Notebooks (NetBooks?) are Hot
This from the Wall Street Journal: Dell Inc. plans to join rivals in entering an emerging market for...
Author: Jim Glass Jr Date: 04/10/2008
CRM 4.0.4 SDK Download
Version 4.0.4 of the Microsoft Dynamics CRM 4.0 SDK is now available for download. The SDK also...
Author: Jim Glass Jr Date: 04/08/2008
Laptop Optimization Tradeoffs
Understand that I'm loath to recommend computers to friends and families because it's such a...
Author: Jim Glass Jr Date: 04/07/2008
Sonoma: Sales and Marketing Webinar
I noticed that the folks at Sonoma have provided a Sales and Marketing webinar and even posted a...
Author: Jim Glass Jr Date: 04/04/2008
Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users
This document summarizes the performance test results of 500 concurrent users of Microsoft Dynamics...
Author: Jim Glass Jr Date: 04/02/2008
April Fool's Day Atrocities :o)
Sigh, it's just after 7 AM and I run into this:...
Author: Jim Glass Jr Date: 04/01/2008
What's in a Name: Microsoft Dynamics CRM Online
This has been reported many places including ChannelWeb: "Microsoft is making it clear that its...
Author: Jim Glass Jr Date: 03/31/2008
Campaigns from start to finish
Marketing campaigns can span months, years, and dozens of tasks and activities. Here's one example,...
Author: Jim Glass Jr Date: 03/28/2008
Get the Most Out of Microsoft Dynamics CRM 4.0
When you buy Microsoft Dynamics CRM 4.0, you receive a wealth of resources at your fingertips. In...
Author: Jim Glass Jr Date: 03/26/2008
ZDNET: Microsoft's Platform as a Service Plans
Microsoft’s Platform as a Service Plans: Putting the Pieces Together talks about Microsoft's PaaS....
Author: Jim Glass Jr Date: 03/24/2008
Advanced DAta Migration Map Editor
Partners, Customers and Field personnel with complex data migration needs will find the Microsoft...
Author: Jim Glass Jr Date: 03/21/2008
Steve B's Convergence Keynote Address
I was rewatching Steve Ballmer's keynote address at Convergence 2008 and it was obvious to me that...
Author: Jim Glass Jr Date: 03/20/2008
Windows Live Maps Rocks
I was grabbing a map for a new drummer so that he could attend our practice tomorrow and I chose...
Author: Jim Glass Jr Date: 03/18/2008
Inside CRM: Should Microsoft drag CRM to the Recycle Bin?
Chris Bucholtz on InsideCRM.com speaks up about recent blathering in the world of CRM: "Nobody likes...
Author: Jim Glass Jr Date: 03/17/2008
Ballmer outlines Microsoft's enterprise ambitions
March 12, 2008 (IDG News Service) ORLANDO -- "CEO Steve Ballmer used his opening keynote at...
Author: Jim Glass Jr Date: 03/13/2008
CRM 4 Launch and training - Redux
Did you miss the announcement of this training opportunity? I'm already getting reports of friends...
Author: Jim Glass Jr Date: 03/11/2008
Announcing Windows Live Foldershare
Many families, organizations, and friends have been looking for a way to share their various...
Author: Jim Glass Jr Date: 03/10/2008
Customizing the navigation pane
Have you been looking for a step by step description of customizing the navigation pane? Check out...
Author: Jim Glass Jr Date: 03/07/2008
Sonoma Announces Book availability and Hotfixes
Sonoma Partners have announced that their new book 'Working with Dynamics CRM 4.0' will be available...
Author: Jim Glass Jr Date: 03/06/2008
Coding Horror: Do NOt Listen to Your Users
I was recently pointed to the Coding Horror blog and this post, I Repeat: Do Not Listen to Your...
Author: Jim Glass Jr Date: 03/05/2008
Microsoft Dynamics CRM 4.0 Virtual Machine
The CRM Virtual Machine is a tool that is really appreciated and used by pros and semi-pros alike....
Author: Jim Glass Jr Date: 03/03/2008
The CRM Dilemma - A Blog
Someone passed me a link to Arne Huse's blog The CRM Dilemma and I must admit, I can't stop reading....
Author: Jim Glass Jr Date: 02/29/2008
CRM 4.0 Performance, Benchmarking, and toolkits
The Microsoft DynamicsTM CRM 4.0 Performance Toolkit was created by the Microsoft CRM product team...
Author: Jim Glass Jr Date: 02/29/2008
Bill Gates links up with LinkedIn
KOMOTV.com reports that Bill Gates now has a LinkedIn profile. Some of you know how much I luv...
Author: Jim Glass Jr Date: 02/28/2008
5 Reasons to Quit Complaining
Sometimes I'm wont to complain. Walking the halls I've some complaining this week that makes my...
Author: Jim Glass Jr Date: 02/27/2008
Attend a Microsoft Dynamics CRM 4.0 Launch Event
Microsoft Dynamics CRM will help you spend more timefocusing on results and less time worrying about...
Author: Jim Glass Jr Date: 02/22/2008