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Sonoma: Sales and Marketing Webinar

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I noticed that the folks at Sonoma have provided a Sales and Marketing webinar and even posted a recording for those of you who missed it. They say,

Improve Sales and Marketing Effectiveness with Microsoft Dynamics CRM 4.0
The most effective customer relationship management systems make it easy to capture, store, use and share customer data. If you're like most companies, you want a CRM system that's powerful, yet so simple to use, that you'll wonder how you ever managed to successfully market and sell without it.
Join Mike Snyder, principal of Sonoma Partners and co-author of Working with Microsoft Dynamics CRM 4.0, for a webinar presentation of the sales and marketing functionality within Microsoft CRM, including:

  • Tracking and viewing customer information and account activity
  • Creating timely forecasts and accurate reports
  • Working seamlessly with Microsoft Outlook, Excel and Word
  • Developing and managing marketing campaigns
  • Email distribution tools using ExactTarget

They also provide a transcript of the questions that were asked. Gotta luv those Sonoma folks.  :o)

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