Server Manager problem: Online - Data retrieval failures occurred

Question

Hello,

I'm using Windows Server 2022 and I have this problem: data retrieval on Server Manager.
Is there a fix for this issue?

Obs:

• this is a test lab
• all servers are domain members
• I'm connecting on all servers with the domain Administrator account.
• tested with both Firewall on and off
• do NOT recommend this workaround: delete/rename the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\xxx

Thank you.

Answer 1

If you click on refresh error (Server manager noitification), you will see the exact error. If your error match with below then follow my instructions.

"Configuration refresh failed with the following error: The WS-Management service cannot process the request. The computed response packet size (517916) exceeds the maximum envelope size that is allowed (512000)."

Solution

Open the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WSMAN\Client

Check if maxEnvelopeSize is already exist. If yes then set 2000 hexadecimal (8192 decimal). and if it does not exist the create a DWORD (32-bit) value named maxEnvelopeSize

Restart Windows Remote Management (WS-Management), aka WinRM,

Of course credit goes to [https://blog.expta.com/2022/11/fix-for-online-data-retrieval-failures.html

Answer 2

Have anybody found the core corse to this: Online - Data retrieval failures occurred

Answer 3

Is there an additional solution to this problem? This problem starts when we set up the DAG structure. When we enter the Event Viewer - Kernel-Io Trace section, "Event Viewer cannot open the event log or custom view. Verify that event log service is running or query is too long. The instance name passed was not recognized as valid by a WMI data provider" there is a warning and it does not start when we make an Enable Log. Server 2019 does not give a problem when we install it, but Server 2022 gives this warning. I delete the Regedit registry by Exporting and the problem goes away.

Answer 4

I have same issue with 2 Cluster Node W22. Same Server manager error.
Event Viewer - Administrative Events it give me an WMI error but then i can access it.

Unfortunalety no solution up to now

Answer 5

I've had this problem with many versions of Windows over the years and found, during the in-place upgrade, some older and no longer necessary installed "windows features" were removed. In my specific case, it was the "Media Foundation" which was a requirement long ago for desktop mode. After removing this feature, I have to go in and remove the no-longer-needed media foundation items from the registry here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels

Looking at some of the error logs here, I see some "file services" features were removed when upgraded to 2022. Check the Channels key for signs of the file services and or compare a fresh 2022 install with the upgraded server and remove registry entries related to features that were removed during the in-place upgrade.