Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,818 questions
0 answers
Cannot access to cloud account because of MFA deleted
Hello, I cannot sign in to my cloud account as my MFA got deleted and i cannot signin with anothet way. I am using Microsoft 365 Business Basic so I am the admin of my environment and there is no other user\admin that I can ask help. The problem is I…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Could you please assist me with redeeming my Microsoft 365 Business Premium subscription as I am unable to log in due to additional verification requirements?
Dear Microsoft Support Team, I hope this message finds you well. I am writing to seek assistance with redeeming my Microsoft 365 Business Premium subscription. Unfortunately, I am unable to log in as the system is requesting additional verification.…
asked 2025-01-25T12:53:44.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 89%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ayoola Fakoya
0
Reputation points
edited the question 2025-01-27T14:00:26.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rakesh Gurram
11,475
Reputation points Microsoft Vendor
1 answer
Assistance Needed with Business Central API Authentication and Inventory Fetch
Hello, I am working on retrieving inventory from Business Central to update the data for each SKU in our database. To begin, I attempted to obtain an access token using the following…
asked 2024-09-23T10:17:37.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paul Summers
0
Reputation points
edited the question 2025-01-27T04:55:52.02+00:00
Rakesh Gurram
11,475
Reputation points Microsoft Vendor
2 answers
Who can I work with to get a subscription problem fixed
Annual sub paid but problems asking to activate after using for a little while.
asked 2025-01-26T21:04:24.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 13%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
kelly boyd
0
Reputation points
answered 2025-01-27T01:26:29.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal-MSFT
51,226
Reputation points Microsoft Vendor
1 answer
i lost access to my Authenticator app
i reset it my phone and i forgot to save my Authenticator app and now i can't access my account is there anything i can do to regain access to my account
asked 2024-08-04T16:54:01.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Watachi Kun
15
Reputation points
commented 2025-01-25T18:03:06.5266667+00:00
Watachi Kun
15
Reputation points
1 answer
One of the answers was accepted by the question author.
Can we install any software on Windows 365 cloud PC?
After provisioning, can software (such as .msi installers created using InstallShield, Wix Toolset etc) be installed on a Windows 365 Cloud PC? I assume that any software installable on a standard Windows 10 or 11 machine will also work on a Windows 365…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 22%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
4 answers
How can I retrieve access to my account?
Since I changed my phone, I can access my authenticator app to have access to my account. I am stuck in a loop that I always need to have access to my authenticator app to be able to login. I have an account for my company and I am the only…
asked 2025-01-21T08:07:21.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alexandre Relogio
20
Reputation points
commented 2025-01-23T10:43:03.6433333+00:00
Alexandre Relogio
20
Reputation points
1 answer
Using Outlook Online how to change columns shown in Sent Items
Using Outlook-online (for a MS365 Premium Business account) the Sent Items shows the same information as Inbox - in Inbox "From" and "Received" are useful information, but in Sent Items I want to see who a message was sent to and…
asked 2025-01-10T13:13:36.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Simon Goodman
5
Reputation points
commented 2025-01-21T07:08:39.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT
29,736
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Issue with Product Code Exchange for Microsoft 365 Business
There is a problem with exchanging the product code for Microsoft 365 Business. The system keeps indicating that more information is needed to identify the account ID, but the provided link does not work. Multiple email addresses and telephone numbers…
asked 2025-01-13T13:38:38.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 79%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Janiek Bartelds
20
Reputation points
edited the question 2025-01-20T05:53:42.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xenia-MSFT
3,750
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
I can't instal office 365 even with an E2 licence
I have an Office 365 E2 licence but I cannot instal Office on my new desktop. for every activation prompt I get a window saying this account does not have a licence, but it does! I am admin for my accounts and I can see all the licences assigned, but yet…
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,570 questions
Windows 365 Business
Windows 365 Business
A Microsoft cloud operating system.
493 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,250 questions
asked 2025-01-16T19:15:29.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 90%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tony Nickson
20
Reputation points
accepted 2025-01-17T08:14:55.4966667+00:00
Tony Nickson
20
Reputation points
1 answer
Does anybody know how to re-verify MFA? locked out of business account, the only admin stuck in a loop
My original phone (IOS), was damaged beyond repair and i had to get a replacement. I'm unable to access apps or information on the original as a result. I am the sole member for the business account and see the message "additional steps are…
asked 2025-01-16T04:29:37.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Brown
5
Reputation points
answered 2025-01-16T04:29:37.8333333+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Probléme de consultation de ma facture
Bonjour, j'ai reçu un mail concernant l'envoi de ma facture G072578030 mais je n'arrive pas à la consulter ni à la télécharger comme d'habitude. Oui puis-je retrouver cette facture sur mon compte?? Comment puis faire pour consulter celle-ci?? Ci-jointes…
asked 2025-01-08T11:13:01.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fabian Mahaux
20
Reputation points
commented 2025-01-09T07:41:28.7733333+00:00
Fabian Mahaux
20
Reputation points
1 answer
Email forwarding Sender
Hi everyone, I want to ask About Email Forwarding, We are planning to configure Email forwarding to Multiple Addresses including external email. the question is If I am the recipient and I have received an email from an external sender. Are they…
asked 2024-12-13T03:28:33.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 15%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
RICHARD BONIFACIO
0
Reputation points
commented 2025-01-09T01:18:30.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Alex Zhang-MSFT
3,940
Reputation points Microsoft Vendor
1 answer
Request for Assistance: "Need Admin Approval" Error
I am reaching out to seek assistance with an issue that we are encountering an authentication issue when users attempt to access our application, which is registered in Azure Active Directory (Azure AD) Description of the Issue: When attempting to access…
asked 2024-04-03T14:06:13.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mukul S
0
Reputation points
edited a comment 2025-01-07T22:18:20.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hans Petter Eikemo
0
Reputation points
2 answers
account locked
Your account is currently blocked from signing in. As a result, you may not reset your password at this time. Please contact an admin in your organisation and ask him or her to unblock your account. we fired our it guy and hes blocked our access from…
asked 2024-12-10T21:02:23.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
tim reilly
0
Reputation points
commented 2025-01-03T05:39:20.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kavya
315
Reputation points
1 answer
Sole adminstrator for microsoft 365 has died and we need help to promote someonelse in the organization to admin
Our sole admin for our non-profit 365 account has died without leaving us his passwords or promoting someone else to admin. I need help to make this happen. I cannot get anywhere by calling. The robot lady just hangs up on me and tells me to go…
asked 2024-11-29T16:45:43.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 36%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Penny Vincett
0
Reputation points
commented 2024-12-05T21:08:11.5+00:00
Penny Vincett
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Issue with Group Mail Moderation Emails.
I am facing an issue with Group Mail moderation in our hybrid environment. We are using Exchange Server 2019 on-premises with some moderators hosted in Microsoft 365. The problem is as follows: Emails sent to the group are not being routed to Microsoft…
asked 2024-11-27T07:54:18.9633333+00:00
Mohammad Samiul Islam
40
Reputation points
commented 2024-12-04T05:40:22.5933333+00:00
Mohammad Samiul Islam
40
Reputation points
3 answers
How do I transfer Visio key from one computer to another
I have MS Office including Visio on my old computer and need to transfer them to my new computer. I don't know where the keys are anymore. How can I get these apps activated on my new laptop? In short how can I pick up the keys from my old computer and…
Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,359 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,859 questions
Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
854 questions
Microsoft Visio
107 questions
Windows 365 Business
Windows 365 Business
A Microsoft cloud operating system.
493 questions
asked 2023-01-31T19:09:53.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dwight Bygrave
0
Reputation points
answered 2024-11-28T06:03:36.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 45%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
RISHABH SINGH
0
Reputation points
0 answers
Getting the error 451 4.7.500 Server busy
Hello, The last 2 days we are experiancing an issue that our emails are not being send out of the ERP system we are using. while talking to *****-nl.mail.protection.outlook.com [52.101.2..... >>> DATA (EOM) <<< 451 4.7.500…
asked 2024-11-15T07:23:26.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 26%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
pim
0
Reputation points
commented 2024-11-26T01:34:24.08+00:00
SokiGuo-MSFT
29,736
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
azure.core.exceptions.ServiceResponseError while uploading/retriving the data from Cosmos
While I am trying to access the Azure Cosmos, throug my Microsoft 365 cloud PC using Python I am getting the following error while retrieving/uploading into the container. **azure.core.exceptions.ServiceResponseError: ('Connection aborted.',…
asked 2024-11-11T06:30:13.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Shubhankar Khandai
60
Reputation points
commented 2024-11-25T01:38:04.0966667+00:00
Crystal-MSFT
51,226
Reputation points Microsoft Vendor