Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,813 questions
2 answers
Microsoft Authenticator
Olá estou com problema, a pouco formatei o celular e tinha meu código da conta corporativa, mas mesmo restaurando a conta corporativa não está no Authenticator, e só consigo entrar pelo código, e gostaria que ajudassem a resolver isso, se consigo entrar…
asked 2025-01-26T14:31:35.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
marcos roberto soares oliveira
0
Reputation points
answered 2025-01-27T11:12:10.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Marcos Roberto Oliveira
0
Reputation points
0 answers
Forgotten authenticator code
"I was going to log in with my school account on Microsoft Teams, but I realized that it needed an authenticator code. Since I don’t know the number, I clicked 'Forgotten', which led me to different methods I could use, but none were successful. I…
asked 2025-01-27T10:05:26.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
wallythewalrud
0
Reputation points
asked 2025-01-27T10:05:26.07+00:00
wallythewalrud
0
Reputation points
0 answers
How do I reset my authenticator code
I was going to log in with my school account on Microsoft Teams, but I realised that it needed an authenticator code. Since I don’t know the number, I clicked 'Forgotten', which led me to different methods I could use, but none were successful. I would…
asked 2025-01-27T10:03:39.8433333+00:00
wallythewalrud
0
Reputation points
asked 2025-01-27T10:03:39.8433333+00:00
wallythewalrud
0
Reputation points
1 answer
We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.
I’m encountering an issue while trying to verify my phone number during the signup process for my Microsoft account. After entering my phone number, I receive the following error message: “We’re unable to validate your phone number. Phone validation is…
asked 2025-01-27T08:16:23.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
DINESHKUMAR A
0
Reputation points
answered 2025-01-27T09:17:31.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shikha Ghildiyal
3,255
Reputation points Microsoft Employee
0 answers
Unable to merge personal and company account on learn portal.
I have already registered for SC-900 exam however when trying to do a system test , getting error messages "Invalid Pearson VUE Browser lock startup Position(s)". I have booked this exam via the Microsoft ESI portal using my company…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
0 answers
Authenticator codes are not accepted on new iPad
Trying to authenticate Mail on a new iPad Pro but the codes from Authenticator are not being accepted. Have been directly to Microsoft but the agents can't provide any solutions despite a lot of troubleshooting. Desperate as the iPad is a possible work…
asked 2025-01-27T02:15:22.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ingrid Harrison
0
Reputation points
commented 2025-01-27T08:17:53.9166667+00:00
Ingrid Harrison
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Why API extract from user folder doesnt show sent items. but they have sent items in their mailbox
Hi, I am extracting folders for each user from API extract. I cannot see some user's sent items folder. They have this folder available in their outlook but somehow , it doesnt appear in extract . Why ? I can see inbox , archive , deleted items but sent…
asked 2024-09-20T12:46:52.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Saira Munir
120
Reputation points
edited the question 2025-01-27T04:50:57.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rakesh Gurram
11,475
Reputation points Microsoft Vendor
0 answers
No me sale la ventana para poner el código de seguridad en el autenticador
No me carga la ventana para poner el código de seguridad
asked 2025-01-27T04:46:35.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jhoan Sebastian Navas Varón
0
Reputation points
asked 2025-01-27T04:46:35.0166667+00:00
Jhoan Sebastian Navas Varón
0
Reputation points
0 answers
Unable to use Entra ID account / Need MFA reset
Hello everyone, Accidentally deleted my account off my Authenticator App. I can no longer login successfully because my only MFA method is the authenticator app and I forgot to setup a secondary method. This is my second tenant, and I just moved my Azure…
asked 2025-01-27T01:12:41.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carlos Concha
0
Reputation points
asked 2025-01-27T01:12:41.1966667+00:00
Carlos Concha
0
Reputation points
1 answer
Authenticator App Issue
I can’t authenticate my Authenticator app because it wants the Authenticator app to provide authentication but it won’t authenticate.
asked 2025-01-25T22:34:48.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austen Hobbs
5
Reputation points
commented 2025-01-27T00:56:21.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matthew Maley
0
Reputation points
0 answers
MS Authenticator
I have had several users come into my office asking "why they are not receiving the pop-up bubble when they attempt to sign in using the Authenticator app. I have checked all their profiles in Azure and everything is enabled. I even checked the…
asked 2025-01-17T14:15:47.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 39%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shannakay Powell-Lombard
0
Reputation points
commented 2025-01-26T19:18:22.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja Pothuraju
11,520
Reputation points Microsoft Vendor
1 answer
Lost mfa global admin can not login, no break glass account
No partner or another global admin or break glass account. Yes I know thats a mistake but just need mfa reset for the global admin account. Hi. I have been calling ms support for multiple days, on hold for hours at a time. I know the story about…
asked 2025-01-25T00:26:14.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matt Alter
0
Reputation points
answered 2025-01-26T13:43:06.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NoOneCan
815
Reputation points
1 answer
How to Fix codes not showing up on new phone,
I recently got a new phone and my authenticator app wont let me login as it keeps sending a code but im not receiving a code on my new phone. will i need a IT to reset my account? please help i cant log in to my work account
asked 2025-01-25T05:17:31.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kean Daniel Pagarigan
25
Reputation points
answered 2025-01-26T13:06:44.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abiola Akinbade
22,625
Reputation points
1 answer
Authenticator app backup is to large
When I try to back up my authenticator app on my phone, an error message comes up saying: "Your backup is too large. Cannot save to the cloud." I am linked and synced with my Microsoft account.
asked 2024-10-16T11:43:18.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Christine Clabots
20
Reputation points
answered 2025-01-26T09:03:54.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOL%3C/text%3E%3C/svg%3E)
O. Lohkamp
11
Reputation points
3 answers
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
80
Reputation points
answered 2025-01-26T09:03:21.3333333+00:00
O. Lohkamp
11
Reputation points
3 answers
Microsoft Authenticator - Your backup is too large. Cannot save to the cloud."
I am trying to backup my authenticator app entries to migrate to my new phone. When I try to "Sync Account", I get the error "Your backup is too large. Cannot save to the cloud." When I checked the free storage space available in my…
asked 2023-11-10T04:53:16.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
David
130
Reputation points
edited an answer 2025-01-26T08:53:22.5933333+00:00
O. Lohkamp
11
Reputation points
3 answers
Limit on Number of Accounts for Microsoft Authenticator Cloud Backup
Hello, I would like to know if there is a limit to the number of accounts that can be added to Microsoft Authenticator when enabling cloud backup. Recently, while trying to enable cloud backup, I encountered an error stating that the "number of…
asked 2024-11-16T09:19:39.2833333+00:00
Rahul Kaurav
51
Reputation points
answered 2025-01-26T08:51:51.26+00:00
O. Lohkamp
11
Reputation points
2 answers
Need to increase backup file size to increase number of entries stored in authenticator app
Checking to see if 5MB backup file size limit can be removed. A paid M365 subscription should qualify for an increased size of backup file.
asked 2024-12-01T22:41:04.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 57.99999999999999%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gene Lawin
35
Reputation points
answered 2025-01-26T08:47:50.49+00:00
O. Lohkamp
11
Reputation points
1 answer
New mobile phone restore action required
I am trying to switch over to a new mobile device (android to android) and I backed up my authenticator account, then followed the recovery process. All the 2fa came over, however all say action required and want a QR code scanned. What is the point of…
asked 2024-01-19T17:28:28.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mark Nicholson
5
Reputation points
commented 2025-01-26T08:20:56.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Petri Oikarainen
25
Reputation points
0 answers
"We don't support that country code. Use an email instead."
I wanted to redeem something in microsoft rewards, except I'm using a different account.. They asked me to put my phone number and I did as it said, but it says that they don't support the country code (+971) UAE. Even though I did it a lot of times…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,737 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,813 questions
asked 2024-08-12T08:48:47.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
S
10
Reputation points
commented 2025-01-26T08:02:07.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 33%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOK%3C/text%3E%3C/svg%3E)
Oleksiy Karavanskyi
0
Reputation points