Azure Recovery VM across tenant
I tried to restore Azure VM on a portal, however when I tried to select a target resource group (on different tenant) I did not see the target RG here. I selected the "Create a new VM" option. What happened? Are we unable to recovery…
Microsoft Azure Backup device backups failing with Error Code 0x1FBD1
I have multiple servers running Windows Server 2019 Standard that have suddenly started to have failed scheduled backup jobs with Microsoft Azure Backup. The failed jobs occur for both system state and file/folder backups and they seem to be…
List expiration of "backed up" data in Vault Recovery Services
I have an old "Recovery Services vault" that is set to "Enable Always-on soft delete" that was created with GRS replication and that through the portal I see that it is consuming 53 GB with a total of 8 "Backup Items", all…
SAP HANA Backup - Discovery DB failed
Hello community, We are trying to activate the SAP HANA database backup via Azure. Unfortunately, we are failing to discover the database. The error message is: Workload Backup extension on the virtual machine is not able to contact Azure Backup service.…
Error saving passphrase to Azure key vault for DPM 2025
When attempting to add the passphrase to an Azure Key Vault, the error "Managed Identity is not configured for the Recovery Services Vault" is issued. I followed the instructions listed here for RBAC…
Request for Disaster Recovery and Real-Time Backup Documentation for Azure
Dear Microsoft Support Team, I am reaching out to request detailed documentation about the Disaster Recovery (DR) and Real-Time Backup capabilities provided by Microsoft Azure. This request is to meet a customer’s requirement and to ensure clarity about…
MABS Server cannot connect to the vCenter Error 33623
Hello Team, I have installed MABS server and cannot connect to the vCenter. vCenter version is 8.0 Please, read carefully before answering because all I could find over the Internet and on the Learn network Q&A was already applied. Certificates…
Azure Monitor Alert: AgentExpiry on VaultXXX ( microsoft.recoveryservices/vaults ).
"Azure Monitor Alert AgentExpiry on VaultXXX ( microsoft.recoveryservices/vaults )" "Critical: Azure Site Recovery components of Recovery Services vault: 'VaultXXX' has expired." Hello, We've had two of the alerts stated above, over…
How to Retrieve Backup Item Size for a Specific VM in RSV?
I'm trying to estimate the costs of a backup item in RSV to identify cost-saving opportunities. To do that, I need the storage used data for a specific backup item. There's an API that provides the Cloud Backup Storage Used, but that only gives data for…
We moved a disk from one VM to another one and now we get an error in Azure backup "Please pass valid encryption information for VM"
We were having issues with a SQL server so we moved the disk with the databases to another VM and attached the DBs to the SQL on the new server. Everything is working besides now we are getting an encryption error when trying to backup the server and it…
I can't delete old backups from a Recovery Services Vault because the Server is registered under different Backup Management Types
I am trying to delete backups for servers that no longer exist from a Recovery Services Vault. The Backup Management Server also no longer exists. I can't delete anything because i get the error message "A server with the same name is registered…
How to delete Restore Points?
I want to delete my restore points from the Restore Point Collections. Will deleting restore points affect my VMs? I have a few restore points, and the disk status shows as attached. I am afraid to delete them because I am unsure if the existing disks…
Error ID: 4387 during the installation of MABS
Hey there. Currently getting an error when trying to install MABS. It gets stuck at the DPM install. The server meets all the prerequisites i.e. it isn't a domain controller, though it does host a hyper-v VM that is a domain controller. I have attached…
Azure backup support for azure fileshare type nfs
Azure backup support for azure fileshare type nfs, Wanted to find out when will this support be available
Azure System State Backup Keeps Failing
Hi, On a physical Server 2022, all of a sudden a few weeks ago I noticed that the azure backup system state keeps failing with this error "azure backup agent could not find any successful system state backup from windows server backup"…
Azure Backup and ASR support for Ubuntu 24.04 LTS
Ubuntu 22.04 LTS is endorsed by Azure in GA but is not listed in supported operating system for both Azure Backup and ASR. What are the plans for this? thanks, Syam N
Unable to delete orphaned restore point collection
Hi I deleted all resources in the resource group and then noticed there was a restore point still lingering. When trying to delete the restore point, I am seeing …
Orphaned MABS
Hi, we have several old backups in Azure that were created from an on-prem Microsoft Azure Backup Server that no longer exists. If I try to delete the old backups, it says that the backup job needs to be stopped but since I don't have access to the…
Where to find restore files backups in Azure backup vault
I'm using Microsoft Azure Backup tool to backup on-prem VM's System State ; Files And folders to Azure Backup vault , some of my VM's do have 6-9 restore points , I want to access these restore points in Azure so that I can clean up and just keep 1…
Issue Running IaaS VM ILR File for Instant Recovery Snapshot on Windows
Hello everyone, I’m encountering an issue while attempting to restore a VM backup using the IaaS VM ILR (Instant Recovery) executable file on my Windows machine. Here’s the situation: I downloaded the IaaSVMILRExeForWindows.exe file directly from the…