Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,920 questions
4 answers
Outlook 2024 - emails disappear from server after deleting emails in Outlook
Hi Microsoft community members, I have been using Outlook 2024 version 16.94.1 (not legacy version) for a month and started to notice copies of emails disappeared in the server after deleting emails in the Outlook inbox. I'm using POP account. Example of…
Office
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
asked 2025-02-19T04:49:29.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andy Hsieh
0
Reputation points
answered 2025-02-28T06:00:17.1833333+00:00
Andy Hsieh
0
Reputation points
1 answer
Delivery has failed to these recipients or groups: ã…¤@hotmail.com A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.
Hello, when people send me email they automatically receive the following message : Delivery has failed to these recipients or groups: ã…¤@hotmail.com A communication failure occurred during the delivery of this message. Please try to resend the message…
asked 2025-02-27T09:20:27.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sylvie Laspalles-Blanc
0
Reputation points
answered 2025-02-28T05:58:03.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT
25,461
Reputation points Microsoft Vendor
1 answer
pdf in outlook
I would like to embed the actual pdf document in the body of an outlook email, not an icon or attachment....the actual pdf document.
asked 2025-02-27T13:46:05.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 92%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CountingChads
0
Reputation points
answered 2025-02-28T05:51:23.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT
30,711
Reputation points Microsoft Vendor
1 answer
how to auto cc in NEW outlook?
how to auto cc myself in NEW outlook? is this funtionality gone in the new outlook? Thx
asked 2025-02-27T16:00:40.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 83%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOG%3C/text%3E%3C/svg%3E)
Oliver Gödje // Geratherm-Respiratory GmbH
0
Reputation points
answered 2025-02-28T05:38:38.26+00:00
SokiGuo-MSFT
30,711
Reputation points Microsoft Vendor
1 answer
How can I restore my outlook classic?
Very new to office 365, long term office user. I'm moving from Office 2010, and am on Windows 10. Regarding Outlook, On both of my current Office 365 installations, it has installed outlook (new), and I'm unable to import and manage my growing .pst…
asked 2025-02-27T19:58:17.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 48%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dan Wenzel
0
Reputation points
answered 2025-02-28T05:31:41.59+00:00
SokiGuo-MSFT
30,711
Reputation points Microsoft Vendor
1 answer
Why does Outlook no longer allow printing a single appointment?
There is no longer a "print" button on appointments in the new Outlook. Why not? All my notes for meetings are typed into the appointment, so that I have the info I need when I open the calendar notice. Not being able to print the…
asked 2025-02-25T16:45:47.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bell
0
Reputation points
commented 2025-02-28T05:28:02.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joan Hua-MSFT
4,735
Reputation points Microsoft Vendor
1 answer
Limited view - help?
Help? My Outlook.com portal through a browser has become limited when I view it in Chrome, but the same site looks like it should in Firefox. This just happened today. How do I reset it? Chrome: Only has 3 tabs on the left (see…
asked 2025-02-24T17:04:42.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 15%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tony Myles
0
Reputation points
commented 2025-02-28T05:26:32.0033333+00:00
Joan Hua-MSFT
4,735
Reputation points Microsoft Vendor
0 answers
Salesforce View icon and Apps icon are missing when composing an email in outlook app
Hi there, I need some help. When composing an email, I found my salesforce view icon and Apps icon are missing when composing an email in outlook app, because i do need this salesforce view icon displayed in order to link my outlook email to salesfoce,…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 6%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
0 answers
How to turn off (toggle) new Outlook?
My toggle does not work. Will not revert when toggled. I have tried to edit the Reg entry (manually) and I have tried to insert a Reg entry by CMD. reg add "HKCU\Software\Microsoft\Office\16.0\Outlook\Options\General" /v HideNewOutlookToggle…
asked 2025-02-28T04:10:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 87%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jarrod Davis
0
Reputation points
asked 2025-02-28T04:10:19.05+00:00
Jarrod Davis
0
Reputation points
1 answer
my control toolbox in the developer tab in outlook is grayed out
Hi, I'd like to add content controls to emails but it is grayed out (screenshot attached) to create an email template with content controls in Outlook which can save time and standardise communication. Can you please help? Thank you.
asked 2025-02-27T03:42:33.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eleanor Shakiba
0
Reputation points
edited an answer 2025-02-28T03:00:42.07+00:00
Joan Hua-MSFT
4,735
Reputation points Microsoft Vendor
1 answer
Problem signing in with authenticator app after switiching iphone
Hi i recently switched my iphone to a newer model iphone, and iam having trouble logging into my outlook as the authenticator app is playing up and dosent let me log in for some reason. please can you help
asked 2025-02-27T22:42:41.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 6%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
VENUGOPAL, Vinayak
0
Reputation points
answered 2025-02-28T02:37:43.9566667+00:00
Joan Hua-MSFT
4,735
Reputation points Microsoft Vendor
1 answer
Outlook Notify Disappear
My Outlook mail notifications are gone. I can't check my mail in time.
asked 2025-02-27T16:19:21.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alen_Erased
160
Reputation points
answered 2025-02-28T02:35:07.3433333+00:00
Joan Hua-MSFT
4,735
Reputation points Microsoft Vendor
3 answers
How to enable archiving in Outlook
Hello Please i need your help on this issue. How to enable archiving in Outlook. Inbox is full but we are unable to archive in our outlook
asked 2025-02-18T02:55:46.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Peter
25
Reputation points
commented 2025-02-28T02:15:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
3 answers
How to enable archiving in Outlook
Hello Please i need your help on this issue. How to enable archiving in Outlook. Inbox is full but we are unable to archive in our outlook
asked 2025-02-18T02:55:46.8966667+00:00
John Peter
25
Reputation points
commented 2025-02-28T02:15:15.7933333+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
5 answers
Why is our published Outlook calendar showing as 1899 in our website
Our outlook calendar looks fine in outlook but the shared link (html) that we use on our website is showing the calendar as 1899. We have not made any changes to our website so can only assume Microsoft has made some kind of update that has caused this?.…
asked 2025-02-10T16:57:34.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David_Carol Rowatt
110
Reputation points
answered 2025-02-28T02:14:51.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aakash Shah
1
Reputation point
1 answer
Microsoft Exchange and sending emails from the website
I would like to ask how we can solve the problem with sending emails from the web. The client only uses an Exchange license without Office 365 and does not have access to the Azure portal either. We need to send notification emails from the web site. I…
asked 2025-02-17T08:17:05.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
ADM Marcinko
0
Reputation points
commented 2025-02-28T02:13:27.5233333+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
1 answer
DNS is not working
Hello Please i need your help on this issue. One of my customer is having an issue where DNS is not working. We need assistance with their emails working and DNS
asked 2025-02-14T11:22:38.2133333+00:00
John Peter
25
Reputation points
commented 2025-02-28T02:12:45.2766667+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
1 answer
Office365 "GettingStatus" and "Pending" Message Trace
Hello. When performing a message trace for an email address, the status says "GettingStatus" or "Pending" instead of delivered and emails aren't coming through. The status "GettingStatus" lasts for about an hour, then moves…
asked 2025-02-11T12:30:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Saule Niyazbayeva
0
Reputation points
commented 2025-02-28T02:11:33.62+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
1 answer
Address book update
Hi I am using an Exchange 2016 hybrid environment. We create users on-premises and migrate them to Exchange Online. Three of my Mac users are facing issues with address book updates; they are unable to see contacts in their Outlook. Mailboxes are…
Microsoft Exchange Online
Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
2,103 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
538 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,551 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,766 questions
Microsoft Exchange Online
Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
2,103 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
538 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,551 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,766 questions
asked 2025-02-03T21:31:50.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Roger
6,841
Reputation points
commented 2025-02-28T02:08:36.8233333+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor
1 answer
Address book update
Hi I am using an Exchange 2016 hybrid environment. We create users on-premises and migrate them to Exchange Online. Three of my Mac users are facing issues with address book updates; they are unable to see contacts in their Outlook. Mailboxes are…
Microsoft Exchange Online
Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
2,103 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
538 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,551 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,766 questions
Microsoft Exchange Online
Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
2,103 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
538 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,551 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,766 questions
asked 2025-02-03T21:31:50.72+00:00
Roger Roger
6,841
Reputation points
commented 2025-02-28T02:08:36.8233333+00:00
Alex Zhang-MSFT
5,385
Reputation points Microsoft Vendor