Microsoft 365 operated by 21Vianet
Microsoft 365 operated by 21Vianet is designed to meet the needs for secure, reliable, and scalable cloud services in China. This service is powered by technology that Microsoft has licensed to 21Vianet.
Note
The Microsoft 365 operated by 21Vianet version of Microsoft 365 is specific to China. Microsoft does not operate the service itself. 21Vianet operates, provides, and manages delivery of the service. 21Vianet is the largest carrier-neutral internet data center services provider in China, providing hosting, managed network services, and cloud computing infrastructure services. By licensing Microsoft technologies, 21Vianet operates local Microsoft 365 data centers to provide the ability to use Microsoft 365 services while keeping data within China. 21Vianet also provides subscription and billing services, as well as support.
Note
These services are subject to Chinese laws.
Due to the unique nature of the China services operated by a partner from data centers inside China, there are some features that have not yet been enabled. Customers will see the services come closer to full feature parity over time. See the service description footnotes for differences.
Service availability within each plan
Each Office 365 plan operated by 21Vianet includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 plan.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
| Service Plan (Name)\SKU | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium |
|---|---|---|---|
| Microsoft Entra ID P1 | No | No | Yes |
| Azure Information Protection Premium P11 | No | No | Yes |
| Azure Rights Management | No | No | Yes |
| Exchange Foundation | No | No | Yes |
| Exchange Online (Plan 1) | Yes | Yes | Yes |
| Exchange Online Archiving | No | No | Yes |
| Office Mobile Apps for Office 365 | Yes | No | No |
| Microsoft 365 Apps for Business | No | Yes | Yes |
| Microsoft Azure Multi-Factor Authentication | No | No | Yes |
| Microsoft Bookings | No | Yes | Yes |
| Microsoft Intune | No | No | Yes |
| Microsoft Teams | Yes | Yes | Yes |
| Office for the Web | Yes | Yes | Yes |
| Power Apps for Office 365 | Yes | Yes | Yes |
| Power Automate for Office 365 | Yes | Yes | Yes |
| SharePoint Online (Plan 1) | Yes | Yes | Yes |
| Service Plan (Name)\SKU | Office 365 Enterprise E1 | Office 365 Enterprise E3 | Microsoft 365 Enterprise E3 |
|---|---|---|---|
| Microsoft Entra ID P1 | No | No | Yes |
| Azure Information Protection Premium P11 | No | No | Yes |
| Azure Rights Management | No | Yes | Yes |
| Common Data Service | Yes | No | Yes |
| Exchange Online (Plan 1) | Yes | No | No |
| Exchange Online (Plan 2) | No | Yes | Yes |
| Information Protection for Office 365 - Standard | No | No | No |
| Office Mobile Apps for Office 365 | Yes | No | No |
| Microsoft 365 Apps for Enterprise | No | Yes | Yes |
| Microsoft Azure Multi-Factor Authentication | No | No | Yes |
| Microsoft Bookings | No | No | Yes |
| Microsoft Intune | No | No | Yes |
| Microsoft Teams | Yes | Yes | Yes |
| Office for the Web | No | Yes | Yes |
| Power Apps for Office 365 | Yes | Yes | Yes |
| Power Automate for Office 365 | Yes | Yes | Yes |
| SharePoint Online (Plan 1) | Yes | No | No |
| SharePoint Online (Plan 2) | No | Yes | Yes |
| Service Plan (Name)\SKU | Office 365 Frontline F3 | Microsoft 365 Frontline F1 | Microsoft 365 Frontline F3 |
|---|---|---|---|
| Microsoft Entra ID P1 | No | Yes | Yes |
| Azure Information Protection Premium P11 | No | Yes | Yes |
| Azure Rights Management | No | Yes | Yes |
| Exchange Online Kiosk | Yes | Yes | Yes |
| Microsoft Azure Multi-Factor Authentication | No | Yes | Yes |
| Microsoft Bookings | No | Yes | Yes |
| Microsoft Intune | No | Yes | Yes |
| Microsoft Teams | Yes | Yes | Yes |
| Office for the Web | Yes | No | Yes |
| Office Mobile Apps for Office 365 | Yes | No | Yes |
| Power Apps for Office 365 | Yes | No | Yes |
| Power Automate for Office 365 | Yes | No | Yes |
| SharePoint Online Kiosk | Yes | Yes | Yes |
1 AIP P1 is partially supported in M365 operated by 21Vianet, see more detail features illustration from this doc Azure Information Protection support for Office 365 operated by 21Vianet - Microsoft 365 admin | Microsoft Learn.
Feature availability
The major features of "Office 365 operated by 21Vianet" are listed in Microsoft Purview Compliance Portal availability in Office 365 operated by 21Vianet.
Platform features
The following table lists all platform features for Office 365 operated by 21Vianet.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
| Feature | Microsoft 365 Business Basic operated by 21Vianet | Microsoft 365 Apps for business operated by 21Vianet | Microsoft 365 Business Standard operated by 21Vianet | Office 365 Enterprise E1 operated by 21Vianet | Office 365 Enterprise E3 operated by 21Vianet | Office 365 Enterprise F3 operated by 21Vianet |
|---|---|---|---|---|---|---|
| Office 365 administration | ||||||
| Administer Office 365 by using the Microsoft 365 admin center or Windows PowerShell, Manual translation of Message Center posts via machine translation | Yes | Yes | Yes | Yes | Yes | Yes |
| Protect content by using AIP | No | No | No | No | No | No |
| Office 365 suite features | ||||||
| Microsoft Power Automate, Microsoft PowerApps | Yes | Yes | Yes | Yes | Yes | Yes |
| Microsoft Bookings | No | No | Yes | No | No | No |
| Office 365 Groups | Yes | No | Yes | Yes | Yes | Yes |
| Office 365 Video (retired) | No | No | No | Yes | Yes | Yes2 |
| Microsoft Forms, Microsoft MyAnalytics, Microsoft Planner, Microsoft StaffHub (retired), Microsoft Stream, Microsoft Sway, Office Delve, OneNote Class Notebook | No | No | No | No | No | No |
| User account management | ||||||
| Cloud identity, Federated identity, Multi-factor authentication14, Bulk upload using .csv files, Directory Sync tool, Exchange simple (cutover) migration, Delete accounts and reset user passwords from Office 365 or by using Windows PowerShell3, Manage security groups from Office 365, Multiple administrator roles available, Microsoft Entra services | Yes | Yes | Yes | Yes | Yes | Yes |
| Manage licenses | Yes6 | Yes6 | Yes6 | Yes6, 7 | Yes6, 7 | Yes6, 7 |
| Users can change their own passwords, Allow a partner to administer Office 365 for you, Office 365 desktop setup | No | No | No | No | No | No |
| Domains | ||||||
| Add custom 2nd-level domains, like fourthcoffee.com | Yes | Yes | Yes | Yes | Yes | Yes |
| Add custom 3rd-level domains, like marketing.fourthcoffee.com | Yes | Yes | Yes | Yes | Yes | Yes |
| Add up to 900 custom domains | Yes | Yes | Yes | Yes | Yes | Yes |
| DNS records managed by Office 365 (full redelegation) | Yes | Yes | Yes | No | Yes | Yes |
| DNS records managed at your DNS hosting provider (partial redelegation) | Yes | Yes | Yes | Yes | Yes | Yes |
| Use name.partner.onmschina.cn domain or a custom domain name for email addresses | Yes | Yes | Yes | Yes | Yes | Yes |
| Use name-public.sharepoint.cn or a custom domain name for your SharePoint Online Public Website 5, 11 | Yes | Yes | Yes | Yes | Yes | Yes |
| Use name.sharepoint.cn for your team site | Yes | Yes | Yes | Yes | Yes | Yes |
| Use a custom domain name for your team site | No | No | No | No | No | No |
| Host a public website with a different provider | Yes | Yes | Yes | Yes | Yes | Yes |
| Use a different provider for email and IM | Yes | Yes | Yes | Yes | Yes | Yes |
| Host multiple SharePoint Online Public Websites with custom domain names5 | No | No | No | No | No | No |
| Domain ownership verification required for custom domains | Yes | Yes | Yes | Yes | Yes | Yes |
| Automated domain purchase and domain verification available for domains purchased through Go Daddy | No | No | No | No | No | No |
| Service health and continuity | ||||||
| Status information available on the Service health or Service status page, Status of individual alerts available on the Microsoft 365 admin center dashboard, Service health RSS feed | Yes | Yes | Yes | Yes | Yes | Yes |
| Reports | ||||||
| Active and inactive mailboxes, New and deleted mailboxes, New and deleted groups, Mailbox usage, Types of mailbox connections, Sent and received mail | Yes | Yes | Yes | Yes | Yes | Yes |
| Top senders and recipients, Spam detections, Malware detections, Top malware for mail, Rule matches for mail, Top rule matches for mail, Top data loss prevention (DLP) policy matches for mail, Data loss prevention (DLP) policy matches by severity for mail, Data loss prevention (DLP) policy matches, overrides, and false positives for mail, Top data loss prevention (DLP) rule matches for mail | No | No | No | No | No | No |
| IM and audio sessions, Application sharing, web, and dial-in conferences, Video, application sharing, and file transfer sessions, IM and audio/video conferences, Downloadable mail protection reports | Yes | Yes | Yes | Yes | Yes | Yes |
| Browser used | Yes | Yes | Yes | Yes | Yes | Yes |
| Operating system used | Yes | Yes | Yes | Yes | Yes | Yes |
| Create your own reports using Microsoft 365 reporting web services | Yes | Yes | Yes | Yes | Yes | Yes |
| Service updates | ||||||
| Regular updates provided to all customers | Yes | Yes | Yes | Yes | Yes | Yes |
| Notifications sent to Message Center when action is required, an issue is resolved, features are deployed, or your service changes | Yes | Yes | Yes | Yes | Yes | Yes |
| Roadmap.office.com for some service updates | No | No | No | No | No | No |
| Option to turn on Targeted release | No | -- | No | No | No | No |
| Help and training | ||||||
| Online help | Yes | Yes | Yes | Yes | Yes | Yes |
| Community | No | No | No | No | No | No |
| Other self-help resources12 | Yes | Yes | Yes | Yes | Yes | Yes |
| Self-paced training | Yes | Yes | Yes | Yes | Yes | Yes |
| Networking | ||||||
| IPv4 protocol | Yes | Yes | Yes | Yes | Yes | Yes |
| IPv6 protocol | No | No | No | No | No | No |
| Trust | ||||||
| Privacy, security, and transparency | Yes | Yes | Yes | Yes | Yes | Yes |
| Advanced Data Governance | No | No | No | No | No | No |
| Advanced Security Management | No | No | No | No | No | No |
| Advanced Threat Protection | No | No | No | No | No | No |
| Microsoft Purview Customer Lockbox | No | No | No | No | No | No |
| Microsoft Purview eDiscovery (Premium) | No | No | No | No | No | No |
| Microsoft Purview Audit (Standard)17 | Yes | Yes | Yes | Yes | Yes | Yes |
| Microsoft Purview Audit (Premium)17 | No | No | No | No | No | No |
| Secure Score4 | No | No | No | No | No | No |
| Threat Intelligence | No | No | No | No | No | No |
| Data lifecycle management – Retention Policies | Yes16 | Yes16 | Yes16 | Yes16 | Yes16 | Yes |
| Data lifecycle management (excluding Retention Policies) | No | No | No | No | No | No |
| Compliance | ||||||
| SAS 70 / SSAE16 Assessments | No | No | No | No | No | No |
| ISO 27001 certified | Yes | Yes | Yes | Yes | Yes | Yes |
| EU Model Clauses | No | No | No | No | No | No |
| EU Safe Harbor | No | No | No | No | No | No |
| HIPAA-Business Associate Agreement | No | No | No | No | No | No |
| FISMA Authority to Operate | No | No | No | No | No | No |
| Microsoft Data Processing Agreement | No | No | No | No | No | No |
| PCI-governed PAN data | No | No | No | No | No | No |
| Service continuity | ||||||
| BlackBerry | ||||||
| Use BlackBerry Internet Service (BIS) | Yes | Yes | Yes | Yes | Yes | Yes |
| Partners | ||||||
| Create trial invitations and purchase orders for a customer who is using the specified plan | Yes | Yes | Yes | Yes | Yes | Yes |
| Provide delegated administration | No | No | No | No | No | No |
| Service Level Agreement9 | Yes | Yes | Yes | Yes | Yes | Yes |
| Product use rights10 | Yes | Yes | Yes | Yes | Yes | Yes |
1 Office 365 and Office 365 operated by 21Vianet do not provide support for any operating system that is not supported by its manufacturer.
2 In Office 365 Enterprise F3 operated by 21Vianet, Office 365 Video (retired) is limited to viewing only (no publishing or sharing).
3 If you are using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Office 365 portal or by using the Microsoft Entra module for Windows PowerShell.
4 Not yet available in Office 365 operated by 21Vianet, but coming soon.
5 You can have only one public website with Office 365 unless you've upgraded from an earlier version of Office 365. In that case, you have two public websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for business subscriptions, see Work with your two Office 365 public websites. If you have a different subscription, learn more about public websites at public website help for Office 365.
6 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
7 Office 365 Education plans do not support license seat changes from the Microsoft 365 admin center.
8 Microsoft Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Microsoft Sway.
9 For Office 365 operated by 21Vianet, see the Service Level Agreement here.
10 For Office 365 operated by 21Vianet, see 21Vianet's Online Services Standard Agreement for Office 365.
11 China Internet compliance policy requires that you get an Internet Content Provider (ICP) number for a public website. For more information, see the corresponding ICP topic.
12 Some content may not apply to Office 365 operated by 21Vianet.
13 Diminished experience. If your organization needs to access older web apps and services, you may want to consider using Microsoft Edge with IE mode. Microsoft Edge provides built-in compatibility for legacy IE-based sites and apps, giving your organization legacy and modern web compatibility in one browser.
14 Multi-factor authentication is not currently supported in Outlook mobile (iOS and Android).
15 OneNote Class Notebook is available via 21Vianet, but the OneNote Class Notebook toolbar is not available for Windows 10 apps, iPad, or OneNote for the web.
16 Office 365 operated by 21Vianet only supports Retention policies. Retention labels or Retention policies for Viva Engage and Teams locations are not supported. For more information, see Get started with retention policies.
17 Audit in Microsoft 365 provides organizations with visibility into many types of audited activities across different services in Microsoft 365. Use the Microsoft 365 guidance for security & compliance audit log search to view user and administrator activity in your organization. You can also use the Office 365 Management Activity API to retrieve events from the unified audit log. When an audited activity is performed by a user or admin, an audit record is generated and stored in the audit log for the customer organization. The length of time that an audit record is retained (and searchable in the audit log) depends on the customer's Office 365 or Microsoft 365 Enterprise subscription and the type of the license assigned to specific users.
Office 365 application features
The following table shows the Office 365 application features that are available in the Office 365 operated by 21Vianet plans.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
| Feature | Office Professional Plus 2013 operated by 21Vianet | Office Professional Plus 2016 operated by 21Vianet | Office 365 ProPlus operated by 21Vianet | Microsoft 365 Apps for business operated by 21Vianet | Microsoft 365 Business Basic operated by 21Vianet | Microsoft 365 Business Standard operated by 21Vianet | Office 365 Enterprise E1 operated by 21Vianet | Office 365 Enterprise E3 operated by 21Vianet | Office 365 Enterprise F3 operated by 21Vianet |
|---|---|---|---|---|---|---|---|---|---|
| Office applications | |||||||||
| Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Outlook, Microsoft Publisher, Microsoft Access | Yes | Yes | Yes | Yes | No | Yes | No | Yes | No |
| Microsoft Visio Pro10 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Microsoft InfoPath | No | No | No | No | No | No | No | No | No |
| Windows 10 Apps | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
| Office for Mac for Office 365 | No | Yes | No | No | No | Yes | No | Yes | No |
| Microsoft Office app for Android, Microsoft Office app for iOS, Office Mobile for iPad/iPhone, Microsoft Outlook, Office Mobile for Android15 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Office Mobile for Windows Phone, Office Mobile for Windows Phone | No | Yes | No | No | No | Yes | No | Yes | No |
| Outlook for Android | No | Yes | Yes | Yes | No | Yes | No | Yes | No |
| Enterprise value | |||||||||
| 5 installs per user on PC or Mac | No | Yes | Yes6 | Yes6 | No | Yes | No | Yes | No |
| Automated user account provisioning | N/A | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Multilingual user interface | Yes | Yes | Yes | No | No | Yes | No | Yes | No |
| Client push deployment | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes | No |
| Client support for on-premises Exchange, Client support for on-premises SharePoint, Control of software updates | Yes | Yes | Yes | Yes | No | Yes | No | Yes | No |
| Database Compare, Desktop virtualization, Excel Spreadsheet Compare, Excel Spreadsheet Inquire, Exchange Online and SharePoint Online Archiving and Compliance, Group Policy support | Yes | Yes | Yes | No | No | No | No | Yes | No |
| Information Rights Management (IRM) using AIP11 | No | No | No | No | No | No | No | Yes | No |
| Information Rights Management (IRM) using Windows Server AD RMS2 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Office add-in, ActiveX, and BHO support | Yes | Yes | Yes | No | No | Yes | No | Yes | No |
| OneNote client access to notebooks on SharePoint Server, SharePoint Online, OneDrive for Business, and Office 365 | No | Yes | No | No | No | Yes | No | Yes | No |
| Office Lens | No | No | No | No | No | No | No | No | No |
| Office Telemetry | Yes | Yes | Yes | No | No | No | No | Yes | No |
| Offline support for client applications | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes | No |
| Optimized side-by-side client installation | No | Yes | Yes | Yes | Yes | Yes | No | Yes | No |
| 3D Maps(Power Map for Excel) | No | No | No | No | No | No | No | No | No |
| Power Pivot for Excel, Power Query for Excel | No | No | No | No | No | No | No | Yes | No |
| Roaming settings | Yes | Yes | No | No | No | No | No | No | No |
| Shared computer activation | No | No | No | No | No | No | No | Yes | No |
| Support for blocking cloud-based file storage | Yes | Yes | Yes | No | No | No | No | Yes | No |
| Version upgrades | No | Yes | Yes | Yes | No | Yes | No | Yes | No |
| Volume activation (KMS/MAK) | Yes | Yes | No8 | No | No | No | No | No | No |
1 Archiving and compliance features are supported with this version of Office, but the Exchange Online and SharePoint Online plans are not included and must be purchased separately or used with supported on-premises server equivalents.
2 Windows Server AD RMS is an on-premises server that must be purchased and managed separately in order to enable the supported IRM features.
5 Some schools are eligible for Education Plus, which includes Office 365 ProPlus, and allows students, faculty, and staff to install the latest version of Office on up to five PC or Mac computers and on other mobile devices, including Windows tablets and the iPad. Schools qualify for Office 365 Education Plus when they license Office institution-wide for faculty and staff through Enrollment for Education Solutions, Open Value Subscription Education Solutions, or a school contract. Note that Access and Publisher are available on PCs only. OneNote for Mac is available as a separate download from the Mac App Store.
6 Office 2011 for Mac can be installed, but not activated.
7 Office 365 ProPlus is supported on user-dedicated virtual desktop infrastructure (VDI). Office 365 ProPlus only supports Remote Desktop Services (RDS) when purchased through a Volume Licensing Program.
8 Volume activation for Office 365 Enterprise E3 and Office 365 ProPlus are limited to installations on Windows Server 2008 R2 and newer with the RDS role enabled or Windows To Go installations. In either case, users accessing these installations need to be licensed users of Office 365 Enterprise E3 or Office 365 ProPlus.
9 Access is currently available if you're on Current Channel or on Targeted release for Deferred Channel. If you're on Deferred Channel, Access will be available in June 2017. For more information, see Access included as part of Office 365 Business and Business Premium.
10 Visio for the web is currently in preview for Office 365 operated by 21Vianet. For more information about Visio for the web, see the Visio for the web service description.
11 Coming soon to Office 365 operated by 21Vianet.
15 Google services (including Play Store) are not accessible inside China. There are several app stores maintained by major phone manufacturers or search engine companies that users can install mobile apps from.
Microsoft 365 for the web features
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
The following table provides links to comparisons of Microsoft 365 for the web feature capabilities to feature-rich Microsoft Office desktop apps. Use the comparisons to discover what features are available in Microsoft 365 for the web, and then select the feature name to read a brief description about how that feature works.
Note
- A limited selection of Office features has been chosen to represent the advanced capabilities of the Office desktop suite. The comparison tables are not a comprehensive list of Microsoft Office features.
- Microsoft Office 365 ProPlus is a monthly subscription offer of the latest Office desktop suite.
- Microsoft Office Web Apps Server 2013 on-premises customers get a Microsoft 365 for the web editing license if they have purchased an Office desktop suite license (such as Office Professional Plus, Office Standard, or an Office 365 ProPlus license).
| Application | Microsoft 365 for the web operated by 21Vianet | Link to detailed feature comparison |
|---|---|---|
| Word | Word for the web operated by 21Vianet | Word |
| Excel | Excel for the web operated by 21Vianet | Excel |
| OneNote | OneNote for the web operated by 21Vianet | OneNote |
| PowerPoint | PowerPoint for the web operated by 21Vianet | PowerPoint |
Outlook features for iOS and Android
Office 365 operated by 21Vianet supports both Outlook for iOS and Outlook for Android.
The following mobile features are not supported:
- Box Storage, Dropbox Storage and Google Drive Storage
- Facebook Calendar, Calendar and People Search and Conference Room Search & Booking
- Add-Ins, Favorites, Helpshift
- Office Feed and OneDrive for Business (supported on Android only)
- "LinkedIn" & "Reports To" Data on People Card, Places Card, and Play my Emails
- Smart Reply, Time To Leave, Uservoice
Project Online features operated by 21Vianet
The following table lists the Project Online features that are available across Office 365 operated by 21Vianet plans.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
1 Active Directory integration includes Project Online Essentials users. However, a Project Online subscription is required to manage Active Directory integration.
2 Only extensibility for team member scenarios is supported.
Learn more
For more information about Office 365 operated by 21Vianet, check out the following resources:
- Azure Information Protection: for support see Azure Information Protection support for Office 365 operated by 21Vianet - Microsoft 365 admin | Microsoft Learn
- Intune: for Intune operated by 21Vianet see Intune operated by 21Vianet in China | Microsoft Learn
- Service availability within each plan
- System requirements
- Microsoft Purview: for 21Vianet see Microsoft Purview Compliance Portal availability in Office 365 operated by 21Vianet.
- System requirements: For system requirements for Office 365, see System requirements for Office on the office.com products site.
Licensing terms:
For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.
Messaging:
To stay informed of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message Center. For more information, see Message center.
Accessibility:
Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.