Microsoft 365 operated by 21Vianet

Microsoft 365 operated by 21Vianet is designed to meet the needs for secure, reliable, and scalable cloud services in China. This service is powered by technology that Microsoft has licensed to 21Vianet.

Note

The Microsoft 365 operated by 21Vianet version of Microsoft 365 is specific to China. Microsoft does not operate the service itself. 21Vianet operates, provides, and manages delivery of the service. 21Vianet is the largest carrier-neutral internet data center services provider in China, providing hosting, managed network services, and cloud computing infrastructure services. By licensing Microsoft technologies, 21Vianet operates local Microsoft 365 data centers to provide the ability to use Microsoft 365 services while keeping data within China. 21Vianet also provides subscription and billing services, as well as support.

Note

These services are subject to Chinese laws.

Due to the unique nature of the China services operated by a partner from data centers inside China, there are some features that have not yet been enabled. Customers will see the services come closer to full feature parity over time. See the service description footnotes for differences.

Service availability within each plan

Each Office 365 plan operated by 21Vianet includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 plan.

Note

The Office 365 operated by 21Vianet version of Office 365 is specific to China.

Service Plan (Name)\SKU Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium
Microsoft Entra ID P1 No No Yes
Azure Information Protection Premium P11 No No Yes
Azure Rights Management No No Yes
Exchange Foundation No No Yes
Exchange Online (Plan 1) Yes Yes Yes
Exchange Online Archiving No No Yes
Office Mobile Apps for Office 365 Yes No No
Microsoft 365 Apps for Business No Yes Yes
Microsoft Azure Multi-Factor Authentication No No Yes
Microsoft Bookings No Yes Yes
Microsoft Intune No No Yes
Microsoft Teams Yes Yes Yes
Office for the Web Yes Yes Yes
Power Apps for Office 365 Yes Yes Yes
Power Automate for Office 365 Yes Yes Yes
SharePoint Online (Plan 1) Yes Yes Yes
Service Plan (Name)\SKU Office 365 Enterprise E1 Office 365 Enterprise E3 Microsoft 365 Enterprise E3
Microsoft Entra ID P1 No No Yes
Azure Information Protection Premium P11 No No Yes
Azure Rights Management No Yes Yes
Common Data Service Yes No Yes
Exchange Online (Plan 1) Yes No No
Exchange Online (Plan 2) No Yes Yes
Information Protection for Office 365 - Standard No No No
Office Mobile Apps for Office 365 Yes No No
Microsoft 365 Apps for Enterprise No Yes Yes
Microsoft Azure Multi-Factor Authentication No No Yes
Microsoft Bookings No No Yes
Microsoft Intune No No Yes
Microsoft Teams Yes Yes Yes
Office for the Web No Yes Yes
Power Apps for Office 365 Yes Yes Yes
Power Automate for Office 365 Yes Yes Yes
SharePoint Online (Plan 1) Yes No No
SharePoint Online (Plan 2) No Yes Yes
Service Plan (Name)\SKU Office 365 Frontline F3 Microsoft 365 Frontline F1 Microsoft 365 Frontline F3
Microsoft Entra ID P1 No Yes Yes
Azure Information Protection Premium P11 No Yes Yes
Azure Rights Management No Yes Yes
Exchange Online Kiosk Yes Yes Yes
Microsoft Azure Multi-Factor Authentication No Yes Yes
Microsoft Bookings No Yes Yes
Microsoft Intune No Yes Yes
Microsoft Teams Yes Yes Yes
Office for the Web Yes No Yes
Office Mobile Apps for Office 365 Yes No Yes
Power Apps for Office 365 Yes No Yes
Power Automate for Office 365 Yes No Yes
SharePoint Online Kiosk Yes Yes Yes

1 AIP P1 is partially supported in M365 operated by 21Vianet, see more detail features illustration from this doc Azure Information Protection support for Office 365 operated by 21Vianet - Microsoft 365 admin | Microsoft Learn.

Feature availability

The major features of "Office 365 operated by 21Vianet" are listed in Microsoft Purview Compliance Portal availability in Office 365 operated by 21Vianet.

Platform features

The following table lists all platform features for Office 365 operated by 21Vianet.

Note

The Office 365 operated by 21Vianet version of Office 365 is specific to China.

Feature Microsoft 365 Business Basic operated by 21Vianet Microsoft 365 Apps for business operated by 21Vianet Microsoft 365 Business Standard operated by 21Vianet Office 365 Enterprise E1 operated by 21Vianet Office 365 Enterprise E3 operated by 21Vianet Office 365 Enterprise F3 operated by 21Vianet
Office 365 administration
Administer Office 365 by using the Microsoft 365 admin center or Windows PowerShell, Manual translation of Message Center posts via machine translation Yes Yes Yes Yes Yes Yes
Protect content by using AIP No No No No No No
Office 365 suite features
Microsoft Power Automate, Microsoft PowerApps Yes Yes Yes Yes Yes Yes
Microsoft Bookings No No Yes No No No
Office 365 Groups Yes No Yes Yes Yes Yes
Office 365 Video (retired) No No No Yes Yes Yes2
Microsoft Forms, Microsoft MyAnalytics, Microsoft Planner, Microsoft StaffHub (retired), Microsoft Stream, Microsoft Sway, Office Delve, OneNote Class Notebook No No No No No No
User account management
Cloud identity, Federated identity, Multi-factor authentication14, Bulk upload using .csv files, Directory Sync tool, Exchange simple (cutover) migration, Delete accounts and reset user passwords from Office 365 or by using Windows PowerShell3, Manage security groups from Office 365, Multiple administrator roles available, Microsoft Entra services Yes Yes Yes Yes Yes Yes
Manage licenses Yes6 Yes6 Yes6 Yes6, 7 Yes6, 7 Yes6, 7
Users can change their own passwords, Allow a partner to administer Office 365 for you, Office 365 desktop setup No No No No No No
Domains
Add custom 2nd-level domains, like fourthcoffee.com Yes Yes Yes Yes Yes Yes
Add custom 3rd-level domains, like marketing.fourthcoffee.com Yes Yes Yes Yes Yes Yes
Add up to 900 custom domains Yes Yes Yes Yes Yes Yes
DNS records managed by Office 365 (full redelegation) Yes Yes Yes No Yes Yes
DNS records managed at your DNS hosting provider (partial redelegation) Yes Yes Yes Yes Yes Yes
Use name.partner.onmschina.cn domain or a custom domain name for email addresses Yes Yes Yes Yes Yes Yes
Use name-public.sharepoint.cn or a custom domain name for your SharePoint Online Public Website 5, 11 Yes Yes Yes Yes Yes Yes
Use name.sharepoint.cn for your team site Yes Yes Yes Yes Yes Yes
Use a custom domain name for your team site No No No No No No
Host a public website with a different provider Yes Yes Yes Yes Yes Yes
Use a different provider for email and IM Yes Yes Yes Yes Yes Yes
Host multiple SharePoint Online Public Websites with custom domain names5 No No No No No No
Domain ownership verification required for custom domains Yes Yes Yes Yes Yes Yes
Automated domain purchase and domain verification available for domains purchased through Go Daddy No No No No No No
Service health and continuity
Status information available on the Service health or Service status page, Status of individual alerts available on the Microsoft 365 admin center dashboard, Service health RSS feed Yes Yes Yes Yes Yes Yes
Reports
Active and inactive mailboxes, New and deleted mailboxes, New and deleted groups, Mailbox usage, Types of mailbox connections, Sent and received mail Yes Yes Yes Yes Yes Yes
Top senders and recipients, Spam detections, Malware detections, Top malware for mail, Rule matches for mail, Top rule matches for mail, Top data loss prevention (DLP) policy matches for mail, Data loss prevention (DLP) policy matches by severity for mail, Data loss prevention (DLP) policy matches, overrides, and false positives for mail, Top data loss prevention (DLP) rule matches for mail No No No No No No
IM and audio sessions, Application sharing, web, and dial-in conferences, Video, application sharing, and file transfer sessions, IM and audio/video conferences, Downloadable mail protection reports Yes Yes Yes Yes Yes Yes
Browser used Yes Yes Yes Yes Yes Yes
Operating system used Yes Yes Yes Yes Yes Yes
Create your own reports using Microsoft 365 reporting web services Yes Yes Yes Yes Yes Yes
Service updates
Regular updates provided to all customers Yes Yes Yes Yes Yes Yes
Notifications sent to Message Center when action is required, an issue is resolved, features are deployed, or your service changes Yes Yes Yes Yes Yes Yes
Roadmap.office.com for some service updates No No No No No No
Option to turn on Targeted release No -- No No No No
Help and training
Online help Yes Yes Yes Yes Yes Yes
Community No No No No No No
Other self-help resources12 Yes Yes Yes Yes Yes Yes
Self-paced training Yes Yes Yes Yes Yes Yes
Networking
IPv4 protocol Yes Yes Yes Yes Yes Yes
IPv6 protocol No No No No No No
Trust
Privacy, security, and transparency Yes Yes Yes Yes Yes Yes
Advanced Data Governance No No No No No No
Advanced Security Management No No No No No No
Advanced Threat Protection No No No No No No
Microsoft Purview Customer Lockbox No No No No No No
Microsoft Purview eDiscovery (Premium) No No No No No No
Microsoft Purview Audit (Standard)17 Yes Yes Yes Yes Yes Yes
Microsoft Purview Audit (Premium)17 No No No No No No
Secure Score4 No No No No No No
Threat Intelligence No No No No No No
Data lifecycle management – Retention Policies Yes16 Yes16 Yes16 Yes16 Yes16 Yes
Data lifecycle management (excluding Retention Policies) No No No No No No
Compliance
SAS 70 / SSAE16 Assessments No No No No No No
ISO 27001 certified Yes Yes Yes Yes Yes Yes
EU Model Clauses No No No No No No
EU Safe Harbor No No No No No No
HIPAA-Business Associate Agreement No No No No No No
FISMA Authority to Operate No No No No No No
Microsoft Data Processing Agreement No No No No No No
PCI-governed PAN data No No No No No No
Service continuity
BlackBerry
Use BlackBerry Internet Service (BIS) Yes Yes Yes Yes Yes Yes
Partners
Create trial invitations and purchase orders for a customer who is using the specified plan Yes Yes Yes Yes Yes Yes
Provide delegated administration No No No No No No
Service Level Agreement9 Yes Yes Yes Yes Yes Yes
Product use rights10 Yes Yes Yes Yes Yes Yes

1 Office 365 and Office 365 operated by 21Vianet do not provide support for any operating system that is not supported by its manufacturer.
2 In Office 365 Enterprise F3 operated by 21Vianet, Office 365 Video (retired) is limited to viewing only (no publishing or sharing).
3 If you are using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Office 365 portal or by using the Microsoft Entra module for Windows PowerShell.
4 Not yet available in Office 365 operated by 21Vianet, but coming soon.
5 You can have only one public website with Office 365 unless you've upgraded from an earlier version of Office 365. In that case, you have two public websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for business subscriptions, see Work with your two Office 365 public websites. If you have a different subscription, learn more about public websites at public website help for Office 365.
6 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
7 Office 365 Education plans do not support license seat changes from the Microsoft 365 admin center.
8 Microsoft Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Microsoft Sway.
9 For Office 365 operated by 21Vianet, see the Service Level Agreement here.
10 For Office 365 operated by 21Vianet, see 21Vianet's Online Services Standard Agreement for Office 365.
11 China Internet compliance policy requires that you get an Internet Content Provider (ICP) number for a public website. For more information, see the corresponding ICP topic.
12 Some content may not apply to Office 365 operated by 21Vianet.
13 Diminished experience. If your organization needs to access older web apps and services, you may want to consider using Microsoft Edge with IE mode. Microsoft Edge provides built-in compatibility for legacy IE-based sites and apps, giving your organization legacy and modern web compatibility in one browser.
14 Multi-factor authentication is not currently supported in Outlook mobile (iOS and Android).
15 OneNote Class Notebook is available via 21Vianet, but the OneNote Class Notebook toolbar is not available for Windows 10 apps, iPad, or OneNote for the web.
16 Office 365 operated by 21Vianet only supports Retention policies. Retention labels or Retention policies for Viva Engage are not supported. For more information, see Get started with retention policies.
17 Audit in Microsoft 365 provides organizations with visibility into many types of audited activities across different services in Microsoft 365. Use the Microsoft 365 guidance for security & compliance audit log search to view user and administrator activity in your organization. You can also use the Office 365 Management Activity API to retrieve events from the unified audit log. When an audited activity is performed by a user or admin, an audit record is generated and stored in the audit log for the customer organization. The length of time that an audit record is retained (and searchable in the audit log) depends on the customer's Office 365 or Microsoft 365 Enterprise subscription and the type of the license assigned to specific users.

Office 365 application features

The following table shows the Office 365 application features that are available in the Office 365 operated by 21Vianet plans.

Note

The Office 365 operated by 21Vianet version of Office 365 is specific to China.

Feature Office Professional Plus 2013 operated by 21Vianet Office Professional Plus 2016 operated by 21Vianet Office 365 ProPlus operated by 21Vianet Microsoft 365 Apps for business operated by 21Vianet Microsoft 365 Business Basic operated by 21Vianet Microsoft 365 Business Standard operated by 21Vianet Office 365 Enterprise E1 operated by 21Vianet Office 365 Enterprise E3 operated by 21Vianet Office 365 Enterprise F3 operated by 21Vianet
Office applications
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Outlook, Microsoft Publisher, Microsoft Access Yes Yes Yes Yes No Yes No Yes No
Microsoft Visio Pro10 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Microsoft InfoPath No No No No No No No No No
Windows 10 Apps Yes Yes Yes Yes Yes Yes Yes Yes No
Office for Mac for Office 365 No Yes No No No Yes No Yes No
Microsoft Office app for Android, Microsoft Office app for iOS, Office Mobile for iPad/iPhone, Microsoft Outlook, Office Mobile for Android15 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Office Mobile for Windows Phone, Office Mobile for Windows Phone No Yes No No No Yes No Yes No
Outlook for Android No Yes Yes Yes No Yes No Yes No
Enterprise value
5 installs per user on PC or Mac No Yes Yes6 Yes6 No Yes No Yes No
Automated user account provisioning N/A Yes Yes Yes Yes Yes Yes Yes Yes
Multilingual user interface Yes Yes Yes No No Yes No Yes No
Client push deployment Yes Yes Yes Yes Yes Yes No Yes No
Client support for on-premises Exchange, Client support for on-premises SharePoint, Control of software updates Yes Yes Yes Yes No Yes No Yes No
Database Compare, Desktop virtualization, Excel Spreadsheet Compare, Excel Spreadsheet Inquire, Exchange Online and SharePoint Online Archiving and Compliance, Group Policy support Yes Yes Yes No No No No Yes No
Information Rights Management (IRM) using AIP11 No No No No No No No Yes No
Information Rights Management (IRM) using Windows Server AD RMS2 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Office add-in, ActiveX, and BHO support Yes Yes Yes No No Yes No Yes No
OneNote client access to notebooks on SharePoint Server, SharePoint Online, OneDrive for Business, and Office 365 No Yes No No No Yes No Yes No
Office Lens No No No No No No No No No
Office Telemetry Yes Yes Yes No No No No Yes No
Offline support for client applications Yes Yes Yes Yes Yes Yes No Yes No
Optimized side-by-side client installation No Yes Yes Yes Yes Yes No Yes No
3D Maps(Power Map for Excel) No No No No No No No No No
Power Pivot for Excel, Power Query for Excel No No No No No No No Yes No
Roaming settings Yes Yes No No No No No No No
Shared computer activation No No No No No No No Yes No
Support for blocking cloud-based file storage Yes Yes Yes No No No No Yes No
Version upgrades No Yes Yes Yes No Yes No Yes No
Volume activation (KMS/MAK) Yes Yes No8 No No No No No No

1 Archiving and compliance features are supported with this version of Office, but the Exchange Online and SharePoint Online plans are not included and must be purchased separately or used with supported on-premises server equivalents.
2 Windows Server AD RMS is an on-premises server that must be purchased and managed separately in order to enable the supported IRM features.
5 Some schools are eligible for Education Plus, which includes Office 365 ProPlus, and allows students, faculty, and staff to install the latest version of Office on up to five PC or Mac computers and on other mobile devices, including Windows tablets and the iPad. Schools qualify for Office 365 Education Plus when they license Office institution-wide for faculty and staff through Enrollment for Education Solutions, Open Value Subscription Education Solutions, or a school contract. Note that Access and Publisher are available on PCs only. OneNote for Mac is available as a separate download from the Mac App Store.
6 Office 2011 for Mac can be installed, but not activated.
7 Office 365 ProPlus is supported on user-dedicated virtual desktop infrastructure (VDI). Office 365 ProPlus only supports Remote Desktop Services (RDS) when purchased through a Volume Licensing Program.
8 Volume activation for Office 365 Enterprise E3 and Office 365 ProPlus are limited to installations on Windows Server 2008 R2 and newer with the RDS role enabled or Windows To Go installations. In either case, users accessing these installations need to be licensed users of Office 365 Enterprise E3 or Office 365 ProPlus.
9 Access is currently available if you're on Current Channel or on Targeted release for Deferred Channel. If you're on Deferred Channel, Access will be available in June 2017. For more information, see Access included as part of Office 365 Business and Business Premium.
10 Visio for the web is currently in preview for Office 365 operated by 21Vianet. For more information about Visio for the web, see the Visio for the web service description.
11 Coming soon to Office 365 operated by 21Vianet.
15 Google services (including Play Store) are not accessible inside China. There are several app stores maintained by major phone manufacturers or search engine companies that users can install mobile apps from.

Microsoft 365 for the web features

Note

The Office 365 operated by 21Vianet version of Office 365 is specific to China.

The following table provides links to comparisons of Microsoft 365 for the web feature capabilities to feature-rich Microsoft Office desktop apps. Use the comparisons to discover what features are available in Microsoft 365 for the web, and then select the feature name to read a brief description about how that feature works.

Note

  • A limited selection of Office features has been chosen to represent the advanced capabilities of the Office desktop suite. The comparison tables are not a comprehensive list of Microsoft Office features.
  • Microsoft Office 365 ProPlus is a monthly subscription offer of the latest Office desktop suite.
  • Microsoft Office Web Apps Server 2013 on-premises customers get a Microsoft 365 for the web editing license if they have purchased an Office desktop suite license (such as Office Professional Plus, Office Standard, or an Office 365 ProPlus license).
Application Microsoft 365 for the web operated by 21Vianet Link to detailed feature comparison
Word Word for the web operated by 21Vianet Word
Excel Excel for the web operated by 21Vianet Excel
OneNote OneNote for the web operated by 21Vianet OneNote
PowerPoint PowerPoint for the web operated by 21Vianet PowerPoint

Outlook features for iOS and Android

Office 365 operated by 21Vianet supports both Outlook for iOS and Outlook for Android.

The following mobile features are not supported:

  • Box Storage, Dropbox Storage and Google Drive Storage
  • Facebook Calendar, Calendar and People Search and Conference Room Search & Booking
  • Add-Ins, Favorites, Helpshift
  • Office Feed and OneDrive for Business (supported on Android only)
  • "LinkedIn" & "Reports To" Data on People Card, Places Card, and Play my Emails
  • Smart Reply, Time To Leave, Uservoice

Project Online features operated by 21Vianet

The following table lists the Project Online features that are available across Office 365 operated by 21Vianet plans.

Note

The Office 365 operated by 21Vianet version of Office 365 is specific to China.

Feature Project Online Essentials for Office 365 operated by 21Vianet Project Online Professional for Office 365 operated by 21Vianet Project Online Premium for Office 365 operated by 21Vianet Project Professional 2016 for Office 365 operated by 21Vianet Project Server 2016 for Office 365 operated by 21Vianet
Core functionality (desktop client)
Add columns, Backstage, Click-to-run, Contextual right-click menus, Custom fields, Enhanced copy and paste across Microsoft Office applications, Gantt chart, calendar, and task sheet views, User interface, the ribbon, Multiple-level undo, Network diagram view, Online help, PDF and XPS output, Placeholder text in Project fields, Project templates, Start experience, Text wrap, Zoom controls, Timeline view No Yes Yes Yes No
Office Store No No No No No
Project planning (desktop client)
Baseline rollup, Budget planning, Compare project versions, Deadlines, Filtering, Formulas and graphical indicators, Group and sort Project data, Reports, Team Planner No Yes Yes Yes No
Task management (desktop client)
Active and inactive tasks, Auto-complete, Automatic scheduling, Calendar date extended to 2149, Cross-project critical path, Task inspector, Task path analysis, Top-down summary tasks, Update progress, User-controlled and manual scheduling No Yes Yes Yes No
Project resource management (desktop client)
Cost resources, Manage nonworking time, Resource leveling, Resource sheet and usage views, Resource substitution, Team resources, Work, generic, and material resources No Yes Yes Yes No
Project publishing (desktop client)
Create a Project site, Master projects on SharePoint, Publish projects on Project Server or Project Online, Save a Project MPP file on SharePoint, Task list sync to SharePoint No Yes Yes Yes No
Core services functionality
Active Directory integration Yes1 Yes Yes No Yes
Administration, deployment, and extensibility No2 Yes Yes No Yes
Getting started Yes Yes Yes No Yes
Issues and risk management (for team members) Yes Yes Yes No Yes
Office 365 Trust Center No No No N/A N/A
PPM Partner ecosystem Yes Yes Yes No Yes
Service reliability, Service updates Yes Yes Yes N/A N/A
Team member collaboration, Time and task management (for team members) Yes Yes Yes No Yes
Project management
Issues and risk management, Manage project resources, Time and task management No Yes Yes No Yes
Schedule management No Yes Yes Yes Yes
Portfolio management
Analyze projects and optimize portfolio, Financial management, Portfolio analytics and selection, Program management No No Yes No Yes
Create and edit projects, Participate in workflow No Yes Yes No Yes
Reporting and business intelligence
OData feeds No Yes Yes No Yes
Out-of-the box portfolio dashboards, Power BI content pack No No Yes No No
Project desktop reporting No Yes Yes Yes No
Resource management
Approve/reject/modify incoming resource engagement requests, Manage resource pool, Plan resource capacity No No Yes No Yes
Request resource agreements, View available resources and build teams No Yes Yes Yes Yes

1 Active Directory integration includes Project Online Essentials users. However, a Project Online subscription is required to manage Active Directory integration.
2 Only extensibility for team member scenarios is supported.

Learn more

For more information about Office 365 operated by 21Vianet, check out the following resources:

Licensing terms

For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.

Messaging

To stay informed of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message Center. For more information, see Message center.

Accessibility

Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.