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Igniting the Revolution...

Change the way that Microsoft does Marketing...or Get Fired Tryin'

Meeting Your Idols...

When I interview people for a position, I often ask them about their passions outside of work. You...

Author: MSDN Archive Date: 01/24/2008

Books that change the way you think and act...and the rest

Was digging through some old files and found this list of (mostly) business books I read in the...

Author: MSDN Archive Date: 01/23/2008

That's Da BOM!!!

In Microsoft parlance, a BOM (Bill of Materials) is a set of documents/presentations/demos that we...

Author: MSDN Archive Date: 01/22/2008

A Community That Cares...

Took another step in the evolution of our Public Sector Partner community today. I hosted the first...

Author: MSDN Archive Date: 01/21/2008

Remarkable Advertising...

It's been said by Seth and Andy, "Do something worth talking about..." (Part 2 is: 'make it easy for...

Author: MSDN Archive Date: 01/20/2008

Business Intelligence-What's in a name?

When I hear the term "Business Intelligence," I think of the idea of using data to make better,...

Author: MSDN Archive Date: 01/14/2008

Reaching out to the Disappointed...

No one likes to have disappointed customers or partners. It's not fun and you feel like a failure....

Author: MSDN Archive Date: 01/14/2008

Like Peanut Butter and Chocolate...

The intersection of two of my favorite things...football and technology. But there's a much bigger...

Author: MSDN Archive Date: 01/12/2008

Partner Marketing Excellence or How to Get Your Customers Excited...

Are you an expert? You'd better be. Otherwise, why would people pay for your services? And how do...

Author: MSDN Archive Date: 01/10/2008

Listening to your audience....

I can't stand blogs where the RSS feed is only partial. I don't want to go to the website to read...

Author: MSDN Archive Date: 01/09/2008

Nickel and Diming...cntd

If you read this blog, you know that my marketing hero is Seth Godin. So, I was pumped up when he...

Author: MSDN Archive Date: 01/09/2008

Bill Gates' Last Day...

Microsoft won't be the same Video: Bill Gates Last Day CES Clip Now, if we at MSFT can take this...

Author: MSDN Archive Date: 01/09/2008

Will You Sleep With Us Again?

Just checked out of a hotel in Bellevue, WA. On the receipt, there's an email address for "Quality...

Author: MSDN Archive Date: 01/09/2008

Customer-Centric Fundraising...

It's so easy to email everyone you know to support you for a charitable cause. Of course, if it's...

Author: MSDN Archive Date: 01/05/2008

Listening to Your Customers via Social Media

Reading your customers' blogs is a great way to keep your fingers on the pulse of their experiences....

Author: MSDN Archive Date: 01/03/2008

What I should ask for in my annual review bonus package...

The Seth Godin Action Figure. NO joke.

Author: MSDN Archive Date: 12/30/2007

Scalable Partner Marketing Engines...

I'm opinionated. I guess every blogger is. :-) But I have particularly strong feelings about the...

Author: MSDN Archive Date: 12/26/2007

SuperCruncher and Citizen Marketer...

What's the holy grail of marketing? To not spend any money and have your customers do your marketing...

Author: MSDN Archive Date: 12/21/2007

Book Review: E-Myth Revisited

Michael Gerber's book The E-Myth Revisited offers up "an old Chinese proverb that says When you hear...

Author: MSDN Archive Date: 12/21/2007

The 4 year old test...

When you prepare a presentation, er performance, for any group, may I suggest this: Prep as if you...

Author: MSDN Archive Date: 12/21/2007

Building a Partner Community, Part 3...

When we talk about a "community" of partners and how we want them to market with us, we need to...

Author: MSDN Archive Date: 12/18/2007

Free Advertising to 13,000...

Here's the offer...help us redesign the masthead (pictured here) for our Public Sector Partners...

Author: MSDN Archive Date: 12/15/2007

Not Presentations, Performances...

Another way to make your events REMARKABLE? Think of them as PERFORMANCES. The Brand Autopsy blog...

Author: MSDN Archive Date: 12/13/2007

Book Review: Super Crunchers

We know a computer can beat a chess grandmaster. Can a computer more accurately predict how the...

Author: MSDN Archive Date: 12/13/2007

Building a Community That Builds...

The ideal scenario, IMHO, of a partner community is where the partners themselves are involved in...

Author: MSDN Archive Date: 12/12/2007

The LinkedIn Business...

People OFTEN ask me about the value of LinkedIn Here's a testimonial from a guy whose entire...

Author: MSDN Archive Date: 12/11/2007

URL Basics...

Your web address is the easiest way for someone to find you...so why make it difficult. I can't...

Author: MSDN Archive Date: 12/11/2007

Eco-Friendly Marketing...

An irate partner sent an email into Microsoft last week attacking us for sending out a " big plastic...

Author: MSDN Archive Date: 12/11/2007

Loyalty Doesn't Cost Much...

A big call out to Liberty Mutual for reminding me why they are my insurance company. I got this...

Author: MSDN Archive Date: 12/08/2007

Two-Way Webcasts and Co-Revolutionaries...

Webcasts are notoriously broadcast events. A hallmark of community building is that there be two-way...

Author: MSDN Archive Date: 12/08/2007

Positive Energy Blogging...

I'm going to re-devote this blog to positive energy. As Andy Sernovitz writes in "Cheer Up...

Author: MSDN Archive Date: 12/08/2007

Are MS bloggers' days numbered?

An interesting post: Is a muzzle being tightened around Microsoft bloggers?

Author: MSDN Archive Date: 12/08/2007

Best Buy-More on Details Matter

I think Best Buy is a pretty good store, so this isn't a rant, but a parable to demonstrate how,...

Author: MSDN Archive Date: 12/07/2007

Working in the Data Mine...

In building a Breadth business, one of the key things is to really dive into the data. With over...

Author: MSDN Archive Date: 12/06/2007

Events Drive the Business....

I have some data to back it up so I feel comfortable saying that, for most types of IT-related...

Author: MSDN Archive Date: 12/06/2007

Online Community and Online Conversations...

One of the risks that some perceive in terms of transparency and inviting the "community" in to help...

Author: MSDN Archive Date: 12/05/2007

Blogs in Plain English

These guys do great work. For others, see: On RSS: https://www.commoncraft.com/rss_plain_english On...

Author: MSDN Archive Date: 12/04/2007

PR in the Web 2.0 Era

I just love this post from Scoble about a more open, authentic, and honest approach to PR. One more...

Author: MSDN Archive Date: 12/04/2007

Building a Public Sector Partner Community, Part 2

A community needs to organize around something, or as Hugh MacLeod would say, "the social object."...

Author: MSDN Archive Date: 12/04/2007

Why A Blog...

Sometimes you make mistakes, but when you do, what do you learn from them? I've gotten a fair amount...

Author: MSDN Archive Date: 12/02/2007

Marketing Blocking and Tackling

Strategy is sexy. "Envisioning" is fun. Too often, though, marketers (hey, I'm guilty like everyone...

Author: MSDN Archive Date: 11/30/2007

Book Review: Bit Literacy

I didn't get a whole lot from Bit Literacy, but after 20 pages, I quickly realized why. It's not...

Author: MSDN Archive Date: 11/28/2007

Blogging ROI

Nice post from Avinash on how bloggers can measure the ROI of their activities. For people new to...

Author: MSDN Archive Date: 11/27/2007

Book Review: Linked

Originally, I thought Linked would be more thoughts along the lines of Never Eat Alone and the value...

Author: MSDN Archive Date: 11/24/2007

Misogyny, Misanthropy, Both, or Neither?

I saw this ad and thought, "how offensive to women, it implies they can be bought." (For more on my...

Author: MSDN Archive Date: 11/21/2007

Microsoft, Harley-Davidson, and Brand Passion

A few years ago, I went to Daytona Bike Week. The first time I saw it, I did a double-take. A guy...

Author: MSDN Archive Date: 11/19/2007

What role a portal?

One of the assets we have is the Microsoft Public Sector Partner Portal. My inclination is to make...

Author: MSDN Archive Date: 11/19/2007

Revolutionizing the Newsletter...

Most newsletters are boring, aren't they? As Mike Guzzo (on my team) says, "they are so 90's." Yet,...

Author: MSDN Archive Date: 11/14/2007

Book Review: Secrets of Consulting

I'm of the opinion that pretty much everyone in the "knowledge economy" is a consultant. What...

Author: MSDN Archive Date: 11/14/2007

Marketing in a Nutshell..

Don't let anyone ever tell you that marketing's job is to only deliver "qualified leads." That's...

Author: MSDN Archive Date: 11/13/2007

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