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Clarity Recordings in Real Time for Mobile Apps

After installing the tracking code, you can start viewing live recordings that recreate user interactions with your app. These include taps, navigation, and many more. As you view user interactions, live recordings can help you understand the functionality of your app, identify user issues, and optimize the app's performance.

View live recordings

Once you install the code, you can view the list of live users as shown:

View number of live recordings in SDK.

You can also go to Project -> Recordings. The number of live users can be seen in the left panel as shown:

View your live recordings in SDK.

List of live recordings

As you expand it, you can view the list of live recordings.

List of live recordings-in SDK.

The list also contains watched recordings that aren't currently live and are inactive for 5 minutes.

While watching a recording, you can see the Live label, which indicates the current user activity. To stream the most recent user activity, select the Go Live button.

Live label and go live button in SDK.

No live users

You might view No users online now if there aren't any live users.

No live recordings in SDK.

You're notified as soon as there's a live user or users, as shown:

Notifying a live user in SDK.

Dashboard data

You can also view the number of live and distinct user data in the dashboard. The data is updated automatically. Distinct users refer to the number of different users as detected by the unique first-party Clarity cookies that are set on the project domain over a selected period.

Live data in dashboard in SDK.

Supported filters

The following filters can be applied to live recordings:

Limitations

  • Currently, the following features aren't supported:

    • Adding a label to a live recording.
    • Creating Custom tags for a live recording.
    • Date filter with custom dates.
    • Download a live recording.
    • Favorite live recording.
    • Sharing a live recording.
    • Sort the live recordings.
    • View taps map from recordings.
  • Segments can be used with the supported filters.

FAQ

For answers to common questions, refer to the FAQ.

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