1,885 questions with Office tags

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6 answers

office 365 "Cannot connect to SMTP server" "SSL negotiation failed"

Hi team, I work for Ricoh and we have had several clients call in today with an error message when trying to scan. The error message is "Cannot connect to SMTP server" "SSL negotiation failed". Upon checking their setups they are all…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
asked 2025-02-02T22:59:21.92+00:00
Matthew Brady 80 Reputation points
answered 2025-02-04T16:38:37.3633333+00:00
Rodney Ty 0 Reputation points
0 answers

Unable to open files with Japanese names while using Excel 2024

Unable to open files with Japanese names in Excel 2024. Files saved with alphanumeric file names can be opened, but files saved with Japanese names cannot be opened. However, files with alphanumeric names in the folder also cannot be opened. This…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
asked 2025-02-04T14:46:46.1+00:00
BUZZ 0 Reputation points
0 answers

Unable to open files with Japanese names while using Excel 2024

Unable to open files with Japaese names in Excel 2024. Files saved with alphanumeric file names can be opened, but files saved with Japanese names cannot be opened. However, files with alphanumeric names in the folder also cannot be opened. This…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
asked 2025-02-04T14:43:51.0866667+00:00
BUZZ 0 Reputation points
0 answers

Does the LTSC licence require an internet connection?

Hello everyone, I am interested in the LTSC licence. I was wondering if this license requires internet connection during installation. I would also like to know if from time to time, a license confirmation message appears that involves connecting to the…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,264 questions
asked 2025-02-04T14:37:53.07+00:00
Lucy Ballmann 0 Reputation points
0 answers

Unable to open files with Japanese names while using Excel 2024

Unable to open files with Japanese names in Excel 2024. Files saved with alphanumeric file names can be opened, but files saved with Japanese names cannot be opened. However, files with alphanumeric names in the folder also cannot be opened. This…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
asked 2025-02-04T14:31:10.67+00:00
BUZZ 0 Reputation points
0 answers

Unable to open files with Japanese names while using Excel 2024

Unable to open files with Japanese names in Excel 2024. Files saved with alphanumeric file names can be opened, but files saved with Japanese names cannot be opened. However, files with alphanumeric names in the folder cannot be opened. This phenomenon…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
asked 2025-02-04T07:40:12.2366667+00:00
BUZZ 0 Reputation points
1 answer

SolutionPackages folders for users on RDS server

It's safe to clean SolutionPackages folders for users on RDS server? Which is best practices to manage it? thanks

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,704 questions
asked 2025-02-02T08:32:08.7933333+00:00
Davide Montanari 0 Reputation points
answered 2025-02-04T02:46:20.88+00:00
Karlie Weng 19,121 Reputation points Microsoft Vendor
3 answers

how to hide/disable Choose a theme for your Microsoft 365 apps

New Intune Autopilot machines are giving this pop up during new user opening first time any office app. I already tried "Default Office theme (User)" in Enable or Disable state in Settings Catalog, it makes no differences.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,763 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,264 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,988 questions
asked 2024-12-16T11:35:24.9533333+00:00
Pavel yannara Mirochnitchenko 12,706 Reputation points MVP
commented 2025-02-04T02:19:40.8733333+00:00
NB 0 Reputation points
1 answer

I can't activate Microsoft Office LTSC Professional Pro 2024

So today, I installed Office LTSC and I tried activating it by changing the product key, but it always shows this: Please respond if you have any answers. Thank you.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,264 questions
asked 2025-01-04T16:01:08.8266667+00:00
Shaurya Singh 0 Reputation points
commented 2025-02-04T02:04:29.57+00:00
Jiajing Hua-MFST 14,105 Reputation points Microsoft Vendor
1 answer

Activate office professional plus 2019 via telephone

Hallo! I have a product with a licence key but the manual says that i have to activate it via phone. When i call the number (Greece) it says to visit a site instead and i can't activate it this time. What can i do?

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,264 questions
asked 2025-01-09T12:50:47.7233333+00:00
Thanasis Stikas 0 Reputation points
commented 2025-02-04T02:02:45.8533333+00:00
Jiajing Hua-MFST 14,105 Reputation points Microsoft Vendor
0 answers

What compatability restrictions are there when installing Visio and Project 2021 on Windows Server 2019 with Office 2019 Professional?

I am attempting to install Visio and Project 2021. Office 2019 Professional Plus is installed. During install using the "setup.exe /configure D:\Users\MyUser\Desktop\OfficeInstall\ProjectVisioConfiguration2021.xml" I receive a message saying…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Microsoft Visio
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,635 questions
asked 2025-02-03T23:55:35.62+00:00
Jaime Crawford 0 Reputation points
1 answer

Can't sign in to Microsoft Trust Portal

It will not let me sign into the Microsoft Trust portal at https://servicetrust.microsoft.com/ with any of my accounts, whether 365 or Azure. I've tried multiple devices, internet connections, and browsers. They all have the same problem. When I try to…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
asked 2024-06-23T16:27:40.1+00:00
Collin 16 Reputation points
commented 2025-02-03T22:38:09.0433333+00:00
Cavaliercab 0 Reputation points
0 answers

errore excel 2016 windows 11

Buongiorno. windows 11 8 ( build 26100.3037) con office 2016. Quando si tenta di aprire un file excel protetto da password con il doppio click il sistema non risponde più. Poi non si apre neanche excel. Bisogna riavviare il sistema. Dopo riavviato il…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,636 questions
asked 2025-02-03T17:03:23.2033333+00:00
g n 0 Reputation points
2 answers

Outlook Report Mail to Admin account

Dear Microsoft Supporter, We are using Microsoft 365 and have encountered some issues. When we report an email from our Outlook inbox or sent items, Microsoft Exchange Center sends the report mail to the Microsoft admin account. I would like to change…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,646 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,404 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,448 questions
asked 2025-02-03T04:43:20.19+00:00
IT Support 311 Reputation points
answered 2025-02-03T16:34:55.1466667+00:00
Vasil Michev 112.8K Reputation points MVP
0 answers

How to install Office LTSC Professional Plus 2024 with no internet?

My company is a defense contractor with classified (no internet) and unclassified (with internet) networks. Some of the computers on the classified network require the Office suite. In the past we've been able to install the software using KMS or using…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
asked 2025-02-03T15:57:23.52+00:00
Rick Angel 171 Reputation points
0 answers

I cannot no longer open CSV files in Excel in Copilot

I cannot no longer open csv files in Excel now it is copilot. I use my phone to do a lot of productivity work and I need to be able to import csv files into Excel spreadsheets. I now, no longer have the option of 'open with' Excel or importing from…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
asked 2025-01-28T15:13:51.8833333+00:00
Toni Stone 0 Reputation points
edited a comment 2025-02-03T15:23:57.3266667+00:00
Stacey Roberta Barnes 0 Reputation points
1 answer

After update windows11 Pro to lasted verstion can't load and open Microsoft office 2013/2016 after open second time

Hello Team support microsoft office I have Ms office 2013 and office 2016 some 47 client for LTSC and VLSC volume license. Case this have 15-18 client for problem. I' can't load and open file after update windows11 on since 20 Dec 2024 to 30 Jan 2025. If…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,264 questions
asked 2025-01-31T01:38:30.3766667+00:00
Kittichai Khaijan 0 Reputation points
commented 2025-02-03T08:38:22.7933333+00:00
Jiajing Hua-MFST 14,105 Reputation points Microsoft Vendor
0 answers

How to Activate Microsoft Office 2021, 2019, 2016 With Phone Keys Activation Method & GETCID

Microsoft Office 2021, 2019, 2016 Phone Activation Guide | GetCID Confirmation ID If you're trying to activate Microsoft Office 2021, 2019, or 2016,2024, 2010, 2013 and facing issues with the Activation Wizard, you’re not alone. Many users experience…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
asked 2025-02-03T07:55:33.42+00:00
Leo 0 Reputation points
1 answer

Having issues with email deliverability to Outlook

Hi, For some reason, our main domain got in a couple of blacklists (according to some email deliverability test platforms) and we, from time time, go to spam and our clients don't get our emails. This happens primarily with Outlook inboxes and our…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,404 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,723 questions
asked 2025-01-31T21:14:00.8566667+00:00
Inigo Rengifo Melia 0 Reputation points
answered 2025-02-03T07:00:26.0366667+00:00
Xintao Qiao-MSFT 6,030 Reputation points Microsoft Vendor
0 answers

How to fix this unusual Script error sometimes when i load MS Word Addin.

I have made my Word addin in React.js with Yeoman Generator. I have deployed it it my server and published it to Office store. But sometimes, i get very unusual error. What is the reason for this. I have tried to disbale warnings but it was not working. …

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
939 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,885 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,210 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
950 questions
asked 2025-02-03T06:52:29.95+00:00
Muhammad Talha 0 Reputation points