Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,342 questions
0 answers
User deleted Microsoft Authenticator
One of our users bought a new phone over the weekend and deleted his old phone before setting up Microsoft Authenticator on the new phone. Now he cant access the security page on accounts.micorsoft.com to add his new phone because it sends the code to…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
0 answers
Updated DateTime for last message sent/received doesn't appear in extract from chat Endpoint
Hi, I am extracting user chats using chats end point . I cannot find a column that has last updated date time for when the last message was sent in this chat Why ? How can i include this column. Please check screenshot with the list of columns i get in…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,437 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,342 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,462 questions
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365: Microsoft 365 Copilot refers collectively to Copilot experiences within Microsoft 365 applications.Development: The process of researching, productizing, and refining new or existing technologies.
169 questions
asked 2024-11-26T10:03:50.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Saira Munir
120
Reputation points
edited the question 2024-12-03T17:04:01.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Givary-MSFT
33,936
Reputation points Microsoft Employee
0 answers
Authenticator: "scan the qr code provided by your organization to finish recovering this account" - where does org (me) get this?
Testing this out for a client/friend whos upgrading several phones and migrating to InTune. Using authenticator to backup and restore tokens onto new devices. Though it completely defeats the point of "recovery", it DOES require you "scan…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
14 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
asked 2022-11-16T23:33:11.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fyp.Perez
281
Reputation points
commented 2024-12-03T15:07:15.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 93%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Castillo, Jeyson
0
Reputation points
3 answers
One of the answers was accepted by the question author.
MFA in Entra is not working, or users are not being prompted for MFA!
Hello Community, I am facing issues with enabling MFA for users in Microsoft Entra. We cannot use "Conditional Access" with our Microsoft 365 Business Standard licenses as they only include "Entra ID Free". I do not want to activate…
asked 2024-11-26T23:43:58.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Moritz
20
Reputation points
commented 2024-12-03T15:06:21.79+00:00
Marti Peig
225
Reputation points Microsoft Employee
0 answers
microsoft authenticator issue
i am trying to login to Microsoft authenticator , it is asking to open authenticator and enter the number to sign in i saw many posts to open security info in microsoft website and then change sign in options, issue is that when i am clicking on security…
asked 2024-12-03T14:43:28.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ritesh Bhandari
0
Reputation points
asked 2024-12-03T14:43:28.46+00:00
Ritesh Bhandari
0
Reputation points
0 answers
Problème de connexion compte admin suite perte du mfa
Bonjour, Pouvez vous m'aidez a réinitialiser mon mfa pour mon compte admin onmicrosoft. Je suis bloqué. Cordialement, Yohan
asked 2024-12-03T14:12:19.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
yohan rousseau
0
Reputation points
asked 2024-12-03T14:12:19.94+00:00
yohan rousseau
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Enable backup of microsoft authenticator with work accounts
We have started forcing our users to use 2FA. For this we use Microsoft Authenticator. Now it has come to my attention that we cannot backup the keys without also forcing all of our users to create a personal microsoft account? How can we get around…
asked 2023-02-21T13:44:52.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 16%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
René Sinnbeck
80
Reputation points
commented 2024-12-03T14:00:11.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adam Smith
0
Reputation points
2 answers
how to accept the privacy policy when install the authenticator
why there is no "accept " button？ this werid thing only happens on my Android device. Samsung s20 indeed.I tested it on my iphone, and all worked. and this is not my first time to use this app on my Samsung s20.
asked 2023-09-21T09:30:27.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 95%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
磊 张
10
Reputation points
answered 2024-12-03T13:45:25.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eudes Soares
20
Reputation points
0 answers
MSAL upgradation
As per below MS documents it confirms that ADAL will get installed with OLEDB 18.3 version. Since ADAL is deprecated and upgraded to MSAL, will MSAL get installed by upgrading OLEDB driver to new version? if YES is there any MS document related to…
asked 2024-12-03T13:44:00.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 91%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vasanth Dudala
0
Reputation points Microsoft Vendor
asked 2024-12-03T13:44:00.9033333+00:00
Vasanth Dudala
0
Reputation points Microsoft Vendor
1 answer
I accidentally removed Facebook account from the Authenticator
I accidentally removed Facebook from my Authenticator and Now I no longer able to login to Facebook and I am not able to retrieve back Facebook authentication on the app.. I contacted Meta and they said I should contact Microsoft and ask them to…
asked 2024-12-03T11:59:53.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohamed Atef
0
Reputation points
answered 2024-12-03T13:31:55.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MD SUARR
0
Reputation points
3 answers
Login with Employee ID
Hello, We are using the SAP Cloud Identity Service and the SAP Cloud Identity Provisioning Service. We provision users from Entra ID to SAP IAS, and then the users are provisioned to cloud applications. The users that are provisioned from Entra ID are…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 15%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Priv Auth admins cant change authentication settings for regular users
Hello, I have been granted authentication admin and privileged auth admin by my global admin and I can no longer change the authentication settings of users (enforced, enabled, disabled) for anyone, including non-admin users. This happened after a…
asked 2024-12-02T18:22:25.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 1%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Todd Porter
0
Reputation points
commented 2024-12-03T12:05:38.9366667+00:00
Andy David - MVP
150.2K
Reputation points MVP
1 answer
Microsoft Authenticator - This passkey doesn’t sync with other devices.
Hi All, I have successfully executed the procedure described in this article https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-authenticator-passkey#enable-passkeys-in-authenticator-using-graph-explorer to enable the Passkeys…
asked 2024-11-27T06:14:32.2133333+00:00
EnterpriseArchitect
5,431
Reputation points
answered 2024-12-03T11:01:16.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
BANDELA Siri Chandana
420
Reputation points Microsoft Vendor
0 answers
How to achieve cross app sso with ADFS not entra ID
Based on this article https://learn.microsoft.com/en-us/entra/identity-platform/msal-android-single-sign-on How to achieve Cross APP SSO with ADFS Account? I have my environment running full on premise with ADFS 2019, Exchange server 2019 CU 14. I've…
asked 2024-12-03T07:48:09.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bayu Aji Setyawan
0
Reputation points
asked 2024-12-03T07:48:09.0233333+00:00
Bayu Aji Setyawan
0
Reputation points
0 answers
How to achieve Cross APP SSO with ADFS Account?
Based on this article https://learn.microsoft.com/en-us/entra/identity-platform/msal-android-single-sign-on How to achieve Cross APP SSO with ADFS Account? I have my environment running full on premise with ADFS 2019, Exchange server 2019 CU 14. I've…
asked 2024-12-03T07:46:11.7233333+00:00
Bayu Aji Setyawan
0
Reputation points
asked 2024-12-03T07:46:11.7233333+00:00
Bayu Aji Setyawan
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I keep getting a pop error message 9n155. How can this be resolved?
I have been using Microsoft 365 through my employer on my iMac. Suddenly today (was using the exchange email earlier today) I keep getting a pop up box saying error 9n155. My computer is connected to the internet. I did not do any updates today. I am…
asked 2024-11-04T17:59:24.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 56.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kathryn Nuss
25
Reputation points
edited the question 2024-12-03T07:01:34.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jake Zhang-MSFT
7,235
Reputation points Microsoft Vendor
2 answers
"Open your Authenticator app, and enter the number shown to sign in."
Ever since I got my new phone I have but been able to get the Microsoft authenticator to work. Every time it says "Open your Authenticator app, and enter the number shown to sign in" I don't receive it. Please help
asked 2024-11-30T08:00:01.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
nolan taber
100
Reputation points
commented 2024-12-03T06:15:06.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 13%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Ankush Raj
155
Reputation points Microsoft Employee
1 answer
Microsoft Authenticator
Hello, I am currently experiencing issues with the Microsoft Authenticator app. When I try to log in to an application, it asks me to enter a security code generated by Microsoft Authenticator. Unfortunately, I have forgotten the security code, and I did…
asked 2024-12-01T08:18:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chuyên Minh
0
Reputation points
commented 2024-12-03T06:14:06.1966667+00:00
Ankush Raj
155
Reputation points Microsoft Employee
2 answers
One of the answers was accepted by the question author.
Accidentally erase microsoft authenticator in previous phone
Hi all, I’m asking on behalf of my boss. He suddenly erased all the data on his previous phone while setting up his new phone. The problem is, he also deleted the Microsoft Authenticator app on his old phone. On the new phone, he installed the…
asked 2024-12-03T02:03:13.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 18%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bin Borhan, Izzammil IZZBI
0
Reputation points
commented 2024-12-03T05:32:19.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shikha Ghildiyal
695
Reputation points Microsoft Employee