Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,909 questions
0 answers
Perdi meu celular com o Microsoft Autenticator
Perdi meu celular com o microsoft autenticator e preciso dele para acessar meu power bi, e também quero realizar o pagamento da assinatura mas não consigo, porque sempre pede o código.
asked 2025-02-04T11:28:17.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Magiofer HomeCenter
0
Reputation points
asked 2025-02-04T11:28:17.6+00:00
Magiofer HomeCenter
0
Reputation points
0 answers
How to access Entra directory when Authenticator App works but "We're sorry, we ran into a problem. Please choose "Resend notification" to try again. Additional details Correlation ID:
I'm trying to switch directories in Entra to one we are using for sign-on users. I scan the tenant and it appears in the authenticator app on my mobile. I follow the process and enter the number on the screen, it all works fine and then I get an error…
asked 2025-02-03T16:17:56.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hudson
0
Reputation points
commented 2025-02-04T10:33:49.73+00:00
Andrew Hudson
0
Reputation points
0 answers
Microsoft Authenticator Issue - Hasn't transferred Two Step Authentication Accounts
I recently had to get a new phone due damaging my previous one, and having recently re-installed Authenticator it hasn't transferred my accounts I use for authentication. It's the same email and Microsoft account, however. I can't re-authenticate my…
asked 2025-02-04T10:19:25.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Matthew West
0
Reputation points
asked 2025-02-04T10:19:25.3233333+00:00
Matthew West
0
Reputation points
0 answers
Please help with microsoft registration
The application to join the program was rejected because it failed Microsoft standards review. At this point, we are unable to provide any further details. We are closing this ticket as restricted internally. Please help withe the Microsoft…
asked 2025-02-04T09:40:20.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dilroop Kurikkallot
0
Reputation points
asked 2025-02-04T09:40:20.0466667+00:00
Dilroop Kurikkallot
0
Reputation points
0 answers
How can I contact Microsoft for help when I cannot log in to Azure due to loss of MFA details in Authenticator app?
I am writing on behalf of a company I do consultancy work for. They have an Azure account, but have lost the details on the Authenticator app and can no longer log in. It appears impossible for them to recover the log in, as all the options seem to…
asked 2025-02-04T09:06:59.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 88%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dan Temple
20
Reputation points
edited the question 2025-02-04T09:32:18.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VarunTha
12,025
Reputation points Microsoft Vendor
0 answers
Authenticator app on new phone wont trust the certificate
The MS Authenticator app on my new iPhone 16 max pro is not working. Every time i set it up I get the error "Device does not trust the certificate configured on the Server: Contact you IT Admin" This worked on my previous device. I use the app…
asked 2025-02-04T09:09:16.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Adams-Riley, Lindsay
0
Reputation points
asked 2025-02-04T09:09:16.41+00:00
Adams-Riley, Lindsay
0
Reputation points
1 answer
How to restore Azure tenant Global Administrator account after lost MFA from MS Auth app
Hello all, I deleted my iPhone and restored the Microsoft Authenticator app from backup. My root subscription owner account and my global admin account for my Azure tenant were both using that Authenticator app for MFA. After restoring from backup, the…
asked 2025-01-16T18:37:03.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 45%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jack Vanderheyden
0
Reputation points
answered 2025-02-04T08:07:02.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 34%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rutger Aaltink
0
Reputation points
1 answer
Sandbox issues with my learn account
hello for the past week when doing exercises that require a sandbox, it doesn't let me access that sandbox after it creates and is in a constant sign in loop on the right hand pane of the browse. i AM signed in - it's how i get to exercises in the first…
asked 2025-02-03T13:58:37.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 63%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
CHRIS SHOOTER
0
Reputation points
commented 2025-02-04T07:59:35.4933333+00:00
CHRIS SHOOTER
0
Reputation points
1 answer
Cannot access to my account
Hello I have a Microsoft 365 tenant and I am an administrator of this tenant. I can't access my account because I deleted my Microsoft Authenticor application. I need help urgently. Best regards
asked 2025-02-03T10:14:58.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYE%3C/text%3E%3C/svg%3E)
YETIANRI EMMANUEL OUSMANE SORI
241
Reputation points
commented 2025-02-04T07:30:35.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laurentiu Dumitru Cotac
0
Reputation points
1 answer
issues accessing teams outside of organization
Hello Please i need your help on this issue. One of our user Felipe is having issues accessing another companie Jacob's Team's site and ended up losing connections to Office 365, Mobile calendar, mobile email. Every time they try, the Authenticator…
asked 2025-02-01T19:34:16.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 76%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI8%3C/text%3E%3C/svg%3E)
IniobongNkanga-8038
936
Reputation points
answered 2025-02-04T07:28:47.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti
1,455
Reputation points Microsoft Vendor
0 answers
Cannot log in to Microsoft work apps after changing mobile.
Ny work Hitachi construction Machinery Australia using microsoft outlook and team for work. It was linked to my phone as well. I recently changed my phone and traded in my old phone. from my new phone, I cannot use my Team, Outlook and Authenticator. I…
asked 2025-02-04T05:18:48.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kim, James
0
Reputation points
asked 2025-02-04T05:18:48.9066667+00:00
Kim, James
0
Reputation points
0 answers
My authenticator account is not linked
I had linked my Roblox account to Microsoft Authenticator as two-step verification a while ago, but months ago my authenticator account no longer showed that it was linked to Roblox, But in Roblox I am still linked but since I do not have that link in…
asked 2025-02-04T04:41:42.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 67%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Javicite Fox
0
Reputation points
asked 2025-02-04T04:41:42.2033333+00:00
Javicite Fox
0
Reputation points
1 answer
Situación con cuenta institucional y el autenthicator.
Hola! Soy maestra del Departamento de Educación de Puerto Rico. Actualmente estoy enfrentando entrar a mi cuenta institucional y no me permite, ya que me pide un código de autenticidad. Voy a la aplica de Authenticator y también me pide código. Que debo…
asked 2024-08-14T15:30:50.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 57.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yomarie Santiago Vazquez
0
Reputation points
answered 2025-02-04T04:28:53.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Fatima Romero Montiel
0
Reputation points
0 answers
Error de cuenta educativo universitaria
Dentro del authenticator me pide authenticator para pasarme mi codigo de authenthicator. La cuenta es jgomez354@alumno.unlam.edu.ar
asked 2025-02-04T03:57:04.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Juan cruz Gomez
0
Reputation points
asked 2025-02-04T03:57:04.0233333+00:00
Juan cruz Gomez
0
Reputation points
0 answers
I want to use microsoft authenticator app to enable 2fa in my android app
currently my android app written in java is simply calling an api with the user credentials to verify the user but now i want to implement 2fa using the authenticator app and the catch is that the user is not entering any email for their credential can…
asked 2025-02-04T03:16:40.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 71%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
md mudassir
0
Reputation points
asked 2025-02-04T03:16:40.7266667+00:00
md mudassir
0
Reputation points
1 answer
Application timed out immediately when trying to log in
When i try to log in with any of my mail accounts the microsoft authenticator immediately notifies me that i have run out of time to enter the numeric code in the app forcing me to -Use my password instead- yet the app in the cellphone stills notifice…
asked 2025-01-21T12:50:47.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 91%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Saderleck
30
Reputation points
commented 2025-02-04T03:15:57.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 78%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wen Chiang
0
Reputation points
1 answer
Microsoft Authenticator App - Accidentally deleted a key, how can I recover this
Hi, Unfortunately I deleted a Facebook login key by accident on the Authenticator app on my phone and need this to login. I did not have my backup on, so it did not backup or save anywhere on the cloud. Is there any way that Microsoft Tech support can…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
I can't view my azure or Intune account. It keeps asking for code from authenticator app.
I'm auto signed into my Office 365, Intune and Azure account. Im trying to purchase Azure credit but it asks over and over for code from authenticator app. It's for account danielbull@ecosense088.onmicroft.com I coudn't even ask this question from that…
asked 2025-02-03T16:20:50.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
dan bull
0
Reputation points
answered 2025-02-04T01:41:10.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal-MSFT
51,701
Reputation points Microsoft Vendor
1 answer
How to fix Authenticator issue with my Microsoft 365 E5 developer subscription sign on?
I joined the Microsoft 365 Developer Program and set up a free, renewable Microsoft 365 E5 developer subscription. A domain and an administrator account was created for me. I can access the Microsoft 365 Developer Program Dashboard using my own…
asked 2025-02-03T23:58:01.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Garrett S. Flynn
0
Reputation points
edited an answer 2025-02-04T01:02:22.0133333+00:00
HesterDrewCody-0852
0
Reputation points
1 answer
When I try to log on to Instagram I don’t get the code from Microsoft authentication code
I was logged out from Instagram by a hacking attempt. I reset the profile and now have the correct password and username. However when I try to log in I need to use the authentication app which for some reason isn’t providing the code to enable me to log…
asked 2025-02-03T20:23:11.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
rodi doxan
0
Reputation points
edited an answer 2025-02-03T21:48:36.7733333+00:00
HesterDrewCody-0852
0
Reputation points