Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,258 questions
0 answers
How do I delete an old account
Would like to delete account that I'm not using anymore on my authenticator app
asked 2025-03-08T18:19:56.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 47%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Denise Medrano
0
Reputation points
edited the question 2025-03-08T18:54:13.18+00:00
Andreas Baumgarten
118.8K
Reputation points MVP
2 answers
How to remove the Authenticator requirement code if I can't log in to my account?
I'm currently locked out of my account, and when trying to sign in I only get these two options: Verify your identity Option 1: Approve a request on my Microsoft Authenticator app. Option 2: Use a verification code. More information: Are your…
asked 2025-03-04T16:55:40.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 46%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jose Galvan
40
Reputation points
commented 2025-03-08T17:30:08.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 42%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chris Kirkes
0
Reputation points
0 answers
How to restore back my Authenticator?
I have Microsoft 365 trial developer subscription for my study purpose. I’ve set MFA on my tenant with Microsoft Authenticator App verification as only method (no sms, no email). I’ve got new Phone and old is restored to factory defaults. No Microsoft…
asked 2025-03-08T14:19:34.5466667+00:00
Soe Yarzar Win
0
Reputation points
edited the question 2025-03-08T15:02:36.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
3,610
Reputation points
0 answers
Microsoft Authenticator wants me to use the Authenticator to login.
I can reset my password and login, however, the Authenticator code that is required after the password is entered is unavailable to me. I don’t have access to the Microsoft Authenticator. How I proceed with if I have no access to the Microsoft…
asked 2025-03-07T03:33:28.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Shawna
15
Reputation points
commented 2025-03-08T13:44:30.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kristian Bambil-Apeletey
0
Reputation points
0 answers
Unable to authenticate
Correlation Id: c83a7af5-a9e3-40e3-9713-80c16cae1fab Timestamp: 2025-03-08T13:12:45.000Z DPTI: ECB88E5A-7431-4CEE-98B8-9B9B4FA70E9F Error Tag: 4vlpo Error Code: -42005
asked 2025-03-08T13:17:53.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 39%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Toshia Webb
0
Reputation points
asked 2025-03-08T13:17:53.4033333+00:00
Toshia Webb
0
Reputation points
3 answers
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
90
Reputation points
commented 2025-03-08T10:51:15.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 24%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Riccardo Alessi
0
Reputation points
0 answers
Resetting Authenticator App for Social Media Accounts After Losing Old Phone
The authenticator app was previously downloaded and used to secure social media accounts. Access to the old phone is no longer available, and a new phone has been acquired with the app installed. However, there is no backup or recovery option available.…
asked 2025-03-08T10:41:03.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
safwaan sheikh
0
Reputation points
asked 2025-03-08T10:41:03.6133333+00:00
safwaan sheikh
0
Reputation points
1 answer
Unable to create a passkey nor a passwordless sign-in
Hi, for some reason my existing passkey stopped working and apps kept telling me to "Try again". I thought no problem, lets create a new one. It wouldn't let me create a new one without an existing passkey. So then i go to my account and delete…
asked 2025-03-08T00:20:36.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tobin Thomas
0
Reputation points Microsoft Employee
answered 2025-03-08T03:01:28.1066667+00:00
David Broggy
6,111
Reputation points MVP
1 answer
NEED URGENT HELP ON MICROSOFT INTUNE & MICROSOFT Authentificator
Dear Microsoft team, I'm writing you because I have a big issue with my professionnal account. Indeed, I cannot access to it anymore. I really need your help URGENTLY. The account ******@brasierbraser.com which is a professionnal account is inaccessible…
asked 2023-01-19T19:26:22.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lucas Deyts
0
Reputation points
commented 2025-03-07T22:39:17.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rian Paz
0
Reputation points
0 answers
My recvery code is working but can´t reset password
My phone had a short on its mainboard and died, I have access to my account on my desktop, but I do not have a way to recover my password, the steps I'm following are: Download authenticator Sign with my email When asked for authenticator I say I…
asked 2025-03-07T21:34:23.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 57.99999999999999%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Carlos Drouet
0
Reputation points
asked 2025-03-07T21:34:23.4133333+00:00
Carlos Drouet
0
Reputation points
0 answers
Unable to access Azure directory after phone change - MFA reset needed for guest account
Hello everyone, I need help with a Multi-Factor Authentication (MFA) issue related to a Guest User account in Azure Active Directory (Entra ID). Context: My primary account: ******@tjsp.jus.br (hosted by my home organization - Tribunal de Justiça de…
asked 2025-03-07T21:32:39.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
DIEGO CAMILO MARTINS VIEIRA
0
Reputation points
asked 2025-03-07T21:32:39.3133333+00:00
DIEGO CAMILO MARTINS VIEIRA
0
Reputation points
1 answer
Restore Authenticator
Switched to new phone, no backups apparently,? I need to be able to login to various apps and websites like I have I the past with Authenticator
asked 2025-03-07T17:07:46.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Gerrard
10
Reputation points
answered 2025-03-07T21:24:53.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 95%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Aleksandra Rutkowska
0
Reputation points
0 answers
Authenticator Code dont works
Ich habe mein Konto und ein Schulkonto für Teams gedoch wenn ich mich dort anmelde wollen sie ein Code von der authenticator App. Ich habe mein Konto dort gespeichert aber der Code erscheint nicht.
asked 2025-03-07T19:28:01.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 57.99999999999999%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cyrano Herzog
0
Reputation points
asked 2025-03-07T19:28:01.26+00:00
Cyrano Herzog
0
Reputation points
0 answers
Authenticator notification
I am not receiving the authenticator notification I have already verified that the code generated in the authenticator gives me access but the notifications for access do not pop up even though I have notifications active the app.
asked 2025-03-07T19:07:06.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 18%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
alex miron
5
Reputation points
asked 2025-03-07T19:07:06.1333333+00:00
alex miron
5
Reputation points
0 answers
Minecraft PS5 Microsoft Account Login Issue
I originally logged into my Microsoft account on Minecraft for PS4. At some point, I was able to log into the same Microsoft account on my PS5, but now it no longer works. When I try to log into a different Microsoft account, I get an error message…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 88%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
I am trying to add a school email account on the authenticator app
I am trying to add a school email account on the authenticator app but then I'm being asked for a code from the authenticator app which I'm using. How can I get a code from the app if I'm using the app? Very confused. Please help
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
0 answers
Share Authenticator information between devices
Share Authenticator information between devices Set up on my iPhone would like the same authorizations on my iPad
asked 2025-03-07T18:10:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lawrence J Seifert
0
Reputation points
asked 2025-03-07T18:10:34.8033333+00:00
Lawrence J Seifert
0
Reputation points
3 answers
Signing in to this device requires a password on your account. Visit https://account.live.com/ResetPassword.aspx to add a password to your account. After adding a password, come back to sign in to this device.
I'm using passwordless and MS Authenticator app with <Mod remove PII>@outlook.com and enabled backup with <Mod remove PII>@outlook.com (verify a/c is <Mod remove PII>@outlook.com). I just removed MS Auth app this morning, and…
asked 2023-06-08T14:09:19.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 24%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Nguyen
25
Reputation points
edited the question 2025-03-07T17:58:31.3333333+00:00
simo-k
3,610
Reputation points
1 answer
Add Authenticator to second device
i want to transfer the accounts from my main to my second one.
asked 2025-03-07T17:38:08.8933333+00:00
rustman
0
Reputation points
answered 2025-03-07T17:49:08.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
72,026
Reputation points
0 answers
Authenticator Microsoft - Havia um cadastro de um site para confirmação e foi perdido
Acesso o portal de serviços do ministério da gestão e da Inovação em serviços públicos, confirmava o código de dois fatores através do authenticator Microsoft, mas infelizmente os dados foram perdidos, acesso o app authenticator Microsoft, mas não tem os…
asked 2025-03-07T15:35:08.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 32%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
JOSENIR TARGINO FERREIRA
0
Reputation points
edited the question 2025-03-07T17:46:45.7866667+00:00
JOSENIR TARGINO FERREIRA
0
Reputation points