Hello,
I have been connecting to a computer at another location (Windows 10 Professional) using my Mac for quite some time now. Suddenly, last week the remote desktop program gave an error code "0x4". I tried connecting with the previous version of the RDP client to no avail. I also tried connecting with iPhone and another Windows 10 Professional – nothing seems to work.
The connection is over the public internet and I do know the correct IP for the device. No changes have been made to the network structure (e.g. port settings, or such). The environment in which the target computer resides is exactly the same as before.
How could I fix the problem? I'd like to note it is extremely hard for me to access this computer physically, so if it is possible by any means to fix this remotely I'd love to give it a try. I have not allowed other connection than RDP to the computer so I cannot SSH or use other measures to change the target computer.
I've had the same problem today. In case anybody else needs a solution:
I had a collegue at the office who went to the physical pc for me, connected with my username and password and restarted the service Remote Desktop Services. After that, my remote desktop session to my computer worked again.
Best regards,
Rip