Windows 10 installation tool cannot detect Intel SSDPEKNW NVMe SSD

Turritopsis Dohrnii Teo En Ming 26

Good day from Singapore,

Today I was trying to reinstall Windows 10 version 20H2 on Asus Vivobook 15 X513E laptop. The SSD is Intel SSDPEKNW NVMe SSD.

Windows 10 installation tool cannot detect the SSD. It says:

We couldn't find any drives. To get a storage driver, click Load driver.

I tried to download the NVMe SSD driver from the following links but it doesn't work.

Page: Client NVMe* Microsoft Windows* Drivers for Intel® SSDs

Link: https://downloadcenter.intel.com/download/29983/Client-NVMe-Microsoft-Windows-Drivers-for-Intel-SSDs?product=35125

Page: Which NVMe* Driver Should I Use For My Intel® SSD?

Link: https://www.intel.sg/content/www/xa/en/support/articles/000055111/memory-and-storage.html

Could you tell me where I can download the correct NVMe SSD driver so that I can reinstall Windows 10?

Thank you very much.

Mr. Turritopsis Dohrnii Teo En Ming
Singapore

francisco pikula 6 Reputation points

2021-04-10T21:56:22.99+00:00

Good morning ... I have the same problem, could you solve it? and how, thank you very much
Francisco Pikula Argentina
Omkar Apte 1 Reputation point

2021-05-05T17:55:45.937+00:00

I have the same problem, cannot install Windows 10 on this SSD , it simply doesnt show up while installing.
Have you got any solution?
Гена Яценко 1 Reputation point

2021-06-16T19:13:11.503+00:00

I have the same problem with Asus ZenVook UX425EA-BM174... I wonder if this problem will be solved or is it better to return the laptop back to the store?
Glametrix 26 Reputation points

2022-07-16T14:33:27.52+00:00

Ok I know this is old but I had to post this in case someone else has a problem.

Here is my specs:

MSI MEG Z590 GODLIKE Mobo
i9-11900k CPU
RAID0 Array 1 (2x 2TB Samsung 980 PRO)
RAID0 Array 2 (2x 1TB Samsung 870 EVO)

When attempting to install windows the drives were not showing up as an option. I went to the motherboards website and Intel to grab every single Intel RST VMD driver package. I put them all on a separate USB. (Download and extract them to the USB)

Every time I tried to “load drivers” during the windows install, it was saying none of the ones I downloaded were compatible. Which is CRAZY since they came from the MSI website for my exact MOBO?!?

I found the answer…. Turns out that I needed the “non-Intel VMD” driver. I found it here:

https://www.intel.com/content/www/us/en/support/articles/000058724/memory-and-storage/intel-optane-memory.html

Step 1 in that link has two links, one of which is the “non-Intel”.

I downloaded that, extracted it on to the USB, and plugged it in. Ran the windows install, hit load driver, and POOF now it shows a compatible driver. I loaded the driver and now all my drives showed up.
Ádám Koller 1 Reputation point

2022-10-05T17:17:40.27+00:00

Thanks for the link!
The other one, so the "F6flpy-x64(Intel® VMD)" was the winner for me, but I'm glad you linked this URL :)

Asus VivoBook X515EA
512 GB NVMe SSD
Core i5 1135G7
Bruno Albuquerque 1 Reputation point

2022-10-13T13:32:39.403+00:00

Glametrix-0563 THANK YOU SO MUCH
you taking the time to shar your findings was very helpful.
I searched for this driver all over and Intel provided 670p but this is what i needed! could not had done this without the help!
tried both, but this is what is worked for me: F6flpy-x64(Intel® VMD)
THanks!
Abraham Alviarez 1 Reputation point

2022-10-17T01:54:17.1+00:00

thanks for the link, it worked wonders for a intel HBRPEKNL0202AH - 670P 512gb series
ROMARIO SANTANA 1 Reputation point

2022-11-19T05:30:59.183+00:00

Show cara muito obrigado solucionou meu meu problema em um Lenovo Ideapad 3i.
Oryan Yemini 0 Reputation points

2024-12-25T19:50:18.05+00:00
hi, i know this post is old,

but just in case it'll help someone, this what worked for me:

go into bios (mine is asus)

advanced

VMD setup menu

VMD controller -> disabled.

start your Windows installation again and the storage will be appeared.

7 answers

Akit development 41 Reputation points

2021-04-01T07:30:57.037+00:00

here is solution
https://downloadcenter.intel.com/download/30314/Intel-Rapid-Storage-Technology-Driver-Installation-Software-with-Intel-Optane-Memory
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8 people found this answer helpful.
Zsombor Szőke 1 Reputation point

2021-05-22T10:44:09.497+00:00

iI put the setup on the pendrive but windows cant detect it. Also, BIOS says its already installed, so...

Konstantin Kotov 11 Reputation points

2021-06-29T05:33:45.443+00:00

Worked for me, thank you!
Did download and unpack this "F6flpy-x64 (Intel® VMD).zip" on second usb drive.
Then i'm just opened it while on windows installation page and have installed driver, after which ssd showed up.

Andrey Yakovlev 1 Reputation point

2021-07-08T19:56:37.103+00:00

Perfect! FIxed my ASUS VivoBook!

Sergiu Ilciuc 1 Reputation point

2021-08-27T08:04:31.957+00:00

Worked for ASUS X515.
NVMe SSD WDC PC SN530 S
Thanks!

Paulo G. Leal 1 Reputation point

2021-10-16T18:37:42.593+00:00

Yes for ASUS VivoBook 15 F513EP
Thanks

Mikołaj Piotrowski 1 Reputation point

2021-11-04T16:06:04.41+00:00

Fixed issue for my Asus VivoBook K413E. Thank you, you saved my day.

Сергей Музалёв 1 Reputation point

2021-12-02T08:22:07.323+00:00

Thx! It's solve my problem with WD PC SN530

Maxomoto 1 Reputation point

2021-12-18T19:50:51.803+00:00

Thank you so much, worked on my side also with this lifehack ^^ ! Saved my evening and GG

Dor Menel 1 Reputation point

2022-03-04T22:53:52.233+00:00

Thank you thank you thank you, this finally worked :) :)

TOMAS GIL 1 Reputation point

2022-04-18T15:22:56.01+00:00

Thank you! this worked perfectly.
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Vadym 6 Reputation points

2021-10-28T08:34:09.64+00:00

I have the same issue with ASUS vivobook 14.
The windows installer can't see SSD wds pc sn530 sdbpnpz-256G-1002
I tried to do it https://downloadcenter.intel.com/download/30314/Intel-Rapid-Storage-Technology-Driver-Installation-Software-with-Intel-Optane-Memory but it didn't help.
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Reza-Ameri 17,011 Reputation points

2021-01-04T17:16:15.387+00:00

If you have access to Windows 10 device, open start and search for feedback and open Feedback Hub app and report this issue.
In case it is urgent, then contact support:
https://support.microsoft.com/en-us/contactus
You may contact Intel's support too.
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Joy Qiao 4,901 Reputation points Microsoft Employee

2021-01-05T07:08:22.18+00:00

Hi,

I found there is a similar issue with yours on dell website, the issue was resolved after switched to AHCI. Please check if it works on your side.
Win10 Installation: "We couldn't find any drives. To get a storage driver, click Load driver."

We also could refer the link below for some general steps:
Effective Fixes for Hard Drive Not Detected in Windows 10 Installation

Also I would like recommend to change with another Windows 10 installation image if the issue persists after upper steps.

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

Bests,

============================================

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Fares Ali 1 Reputation point

2022-08-08T15:36:56.253+00:00

thank you, works for me on hp-15 laptop with NVMe SSD WDC PC SN530
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Leo Mawanda 0 Reputation points

2023-06-06T18:14:32.5933333+00:00

thanks this total saved me, for any one having the same issue, make sure to read this section to extract the exe file to folder then copy to your install folder

6.3 Pre-Installation of INTEL(R) RST driver using the "Load Driver" Method. a. Extract driver files from SetupRST.exe: - Open terminal in the directory with SetupRST.exe by right-clicking the directory and selecting "Open in Terminal" or "Open PowerShell here" - Enter the following command: ./SetupRST.exe -extractdrivers SetupRST_extracted
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Windows 10 installation tool cannot detect Intel SSDPEKNW NVMe SSD

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