My laptop has blue screen when i plug in. It's not happen when i unplug. Asus Tuf Gaming A15 fa506iu-hn174t

Monthon Boodsai 21 Reputation points
2022-11-20T22:26:19.02+00:00

i can't use my laptop in perfomance mode anymore.
I just reinstalled windows last week but it's not work

some of error code : DRIVER_IRQL_NOT_LESS_OR_EQUAL, system_service_exception, kmode exception not handled, ntoskrnl.exe

Windows 11 Home Single Language Version 10.0.22621 Build 22621

Cpu AMD Ryzen 7 4800H with Radeon Graphics,

Gpu Nvidia GeForce GTX 1660 TI

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Docs 15,556 Reputation points
    2022-11-23T05:00:11.023+00:00

    Please run chkdsk /b /v D:

      Drive: D:  
    

    Free Space: 151.0 GB
    Total Space: 228.9 GB
    File System: NTFS
    Model: WDC WDS240G2G0A-00JH30

    Run:

    https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

    Post a share link into this thread using one drive, drop box, or google drive.

    When available post a share link for the second Memtest86 results.

    Post a new V2 share link after running the above chkdsk switches.

    Monitor the computer using Reliability Monitor and post a new V2 after any BSOD.

    https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

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    1 person found this answer helpful.

  2. Docs 15,556 Reputation points
    2022-11-23T20:38:13.083+00:00

    The logs displayed frequent BSOD.

    Please place the computer into safe mode, safe mode with networking, or safe mode with command prompt (shift + restart).

    Use the computer for several days while is safe mode.

    This can start now or after the holiday weekend.

    The longer the continuous use of safe mode the better the testing environment.

    For any BSOD while in safe mode post a new V2 share link into the newest post.

    The older log files (memtest86, tuneup, etc.) do not have to be reposted but keep them available until the thread is closed.

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    1 person found this answer helpful.

  3. Docs 15,556 Reputation points
    2022-11-24T12:50:09.907+00:00

    Yes, please run the computer continuously in safe mode for several days (shift + restart).

    https://www.elevenforum.com/t/boot-to-safe-mode-in-windows-11.538/

    For any BSOD please post a V2 log collector share link into the newest post.

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    1 person found this answer helpful.
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  4. Monthon Boodsai 21 Reputation points
    2022-11-22T19:33:12.707+00:00

    It's all in here.
    https://1drv.ms/u/s!Ag2gCkHNiEqSo2d0pyvX7zKIMeyL?e=34PUm5
    but When I finished running Tuneup it said to create it on the desktop but I didn't see it so I tried searching and got this file. I don't know if it is or not.

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