Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,104 questions
2 answers
I need to delay multi factor authentication beyond the March 15, 2025 deadline.
I need to delay multi factor authentication beyond the March 15, 2025 deadline. We have a system that is using user credentials that cannot be updated by that time. How do I continue to delay it?
asked 2025-02-15T13:46:22.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
John Gallagher
0
Reputation points
answered 2025-02-21T13:21:33.0533333+00:00
Andy David - MVP
152.3K
Reputation points MVP
0 answers
Cannot access sandbox in Azure Learning Paths
Hello, I'm unable to use Microsoft Learn sandboxes while working through a module on Microsoft Learn. I am getting the following error: Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '*****' in that…
asked 2025-02-20T07:37:18.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 16%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nebojsa Brindic
0
Reputation points
edited a comment 2025-02-21T12:01:11.6366667+00:00
Nathan Roberts (SN)
266
Reputation points
1 answer
MFA Lockout - Cant get support to call me back
I followed a tutorial from Microsoft to turn off the Authenticator App on my Microsoft 365 account and Admin account. Then when I went to log back in, I enter my credentials successfully. I get a screen that says "Your organization requires…
asked 2025-02-18T19:38:28.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Matthew Bowen
0
Reputation points
commented 2025-02-21T09:46:53.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Emily Du-MSFT
50,411
Reputation points Microsoft Vendor
0 answers
I had a problem with my phone, and I accidentally deleted the authenticator app.
Hello, i am usuing authenticator app *******@outlook.com Today, I had a problem with my phone, and I accidentally deleted the authenticator app. I used my email to synchronize the list of auth codes, but when I installed the app and signed in again. I…
asked 2025-02-19T04:16:18.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abishek D
15
Reputation points
edited a comment 2025-02-21T09:44:33.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti
1,695
Reputation points Microsoft Vendor
0 answers
I can't get my Microsoft authenticator to work properly.
I am experiencing the following issues authenticator app approval phone login turned off My account is set up as a passwordless account with Microsoft authenticator enabled, and when I recently used the authenticator app to approve a login, I was…
2 answers
Entra External ID MFA "... we ran into an error" and AADSTSS500208 error
Hi all, We are currently doing a PoC for External ID. For the administration of the tenant I've set up a bunch of cloud-only admin accounts (type=member, NOT local accounts). These should be used for configuration of the tenant, user flows etc. I've…
asked 2024-10-03T13:25:55.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Reto Wagner
5
Reputation points
answered 2025-02-21T04:51:41.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 54%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Baptiste VIALA
0
Reputation points
0 answers
microsoft outhenticator uygulamasına giriş yapmaya çalışıyorum ama uygulamaya kod gönderiyor ben uygulamaya giremezsen kodu nasıl girebilirim ?
microsoft authenticator uygulamasına giriş yapmak istiyorum ama benden kod istiyor nasıl giriş yapacağım
asked 2025-02-20T23:40:29.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.000000000000004%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
DAMLA ÜNAL
0
Reputation points
edited the question 2025-02-21T01:39:00.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robin Sheng-MSFT
6,115
Reputation points Microsoft Vendor
0 answers
How to turn off OATH hardware token dialogue when logging in?
I have tried everything in the forums on how to disable the OATH Hardware token prompt when logging in. Unfortunately it is still an issue. People get stuck in login loops when accessing Business Central trying to "Skip" the OATH Hardware token…
asked 2025-02-20T21:55:25.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lasuzzo
0
Reputation points
asked 2025-02-20T21:55:25.9566667+00:00
Michael Lasuzzo
0
Reputation points
1 answer
Lost Accounts on Microsoft Authenticator App (New Phone)
I got a new phone and thought my accounts would simply transfer to my new phone via the authenticator app backup, which is not the case. I lost all of my accounts that had two factor authentication, and now I cannot access most of them. Is there a way to…
asked 2025-02-12T01:09:55.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Mullin
10
Reputation points
commented 2025-02-20T21:29:49.82+00:00
James Mullin
10
Reputation points
2 answers
One of the answers was accepted by the question author.
How to access Entra directory when Authenticator App works but "We're sorry, we ran into a problem. Please choose "Resend notification" to try again. Additional details Correlation ID:
I'm trying to switch directories in Entra to one we are using for sign-on users. I scan the tenant and it appears in the authenticator app on my mobile. I follow the process and enter the number on the screen, it all works fine and then I get an error…
asked 2025-02-03T16:17:56.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hudson
25
Reputation points
commented 2025-02-20T15:08:07.88+00:00
Andrew Hudson
25
Reputation points
1 answer
Hi, my current Authenticator produces 8 digits OTP. How do I change to 6 digits instead?
How to change from 8 digits to 6 digits OTP?
asked 2023-03-27T11:46:59.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQC%3C/text%3E%3C/svg%3E)
Quah Chai Hoong
20
Reputation points
commented 2025-02-20T15:00:14.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 4%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Carol Burnett
0
Reputation points
1 answer
I'm the only admin for a workplace 365 Business Premium account and I need my authentication reset
I am the only admin for a 365 Business Premium account via the Microsoft Tech for Social Impact program. I did something with my authenticator app on my phone and am no longer able to access it. I've tried different things but each time end up having to…
asked 2025-02-19T15:38:13.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 5%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Craig Mulder
5
Reputation points
commented 2025-02-20T13:33:05.3133333+00:00
Craig Mulder
5
Reputation points
0 answers
How to solve Azure portal login Authenticator app issue : not receiving notification,so can't login into account.
I am logging in "portal.azure.com" Personal Account. After providing password its redirecting to Authenticator page for verifictaion. I am not receiving any notification for any login using my account. I tried with different account, so i am…
asked 2025-02-20T11:34:21.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 30%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
ankit bijoria
5
Reputation points
asked 2025-02-20T11:34:21.1633333+00:00
ankit bijoria
5
Reputation points
0 answers
Authenticator app problems
I am trying to login to my school email account and the only way to do that is with my authenticator app. I got a new phone recently and got logged out of the app which shouldn’t have been a problem since I have the password. But when I try to login to…
asked 2025-02-20T01:02:15.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Anthony Abbatecola
5
Reputation points
edited the question 2025-02-20T11:33:47.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
2,470
Reputation points
1 answer
Can’t get access to azure for students benefits
I’m unable to gain access to azure education pack. I have GitHub education and provided all necessary documentation to them. But for some reason I am not able to get processed on azure. I tried signing it with GitHub, changing primary emails, seems like…
asked 2025-02-19T18:36:42.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tanas, David
0
Reputation points
answered 2025-02-20T11:00:02.0533333+00:00
Nathan Roberts (SN)
266
Reputation points
0 answers
how to resolve the error "Experimenting authentication issues" on my azure portal
I redeemed azure credits from my mcpp and assigned them to a user account. The user account completed credit activation. but the credit is not reflecting on their azure account. upon signing in the user is receiving an error "Experiencing…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
1 answer
How can I access apps that my school uses with Authenticator app?
My school is using microsoft authenticator to verify yourself to certain apps. I have the access to the apps on my old phone but recently I have switched to a new phone. Even though I can access the apps on my old phone I don't have access to the sccount…
asked 2025-02-20T09:51:34.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Honkonen Magnus
0
Reputation points
answered 2025-02-20T10:17:16.95+00:00
Nathan Roberts (SN)
266
Reputation points
0 answers
How to solve microsoft authenticator app login issue for azure portal login
I am logging in "portal.azure.com" Personal Account. After providing password its redirecting to Authenticator page for verifictaion. I am not receiving any notification for any login using my account. I tried with different account, so i am…
asked 2025-02-20T09:42:46.1633333+00:00
ankit bijoria
5
Reputation points
asked 2025-02-20T09:42:46.1633333+00:00
ankit bijoria
5
Reputation points
1 answer
One of the answers was accepted by the question author.
How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?
I have a Microsoft Office Business Basic account. I am the admin using ********@pivothires.**microsoft.com Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a…
asked 2025-02-16T09:09:08.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPI%3C/text%3E%3C/svg%3E)
PIVOTHIRES INC
45
Reputation points
commented 2025-02-20T08:47:16.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja Pothuraju
13,715
Reputation points Microsoft Vendor
0 answers
Not able to sign in after publishing bot. I am using bot-authentication-msgraph
I am using bot-authentication-msgraph for authentication in my bot using python. The bot works fine when tested in the Test in Web Chat feature. However, after publishing it to the Teams channel, the sign-in dialog box shows an error: "Something…
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Microsoft Authenticator
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A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,104 questions
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asked 2025-02-13T19:33:47.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shweta Shinde
0
Reputation points
commented 2025-02-20T07:48:47.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sayali-MSFT
3,456
Reputation points Microsoft Vendor