Help with domain verification to unlock more startup credits
Hi, I am the CTO of safe-sight.ai. We have been granted $5000USD credits by Azure to build our Saas application and we are still at a pre-revenue stage. We tried to unlock further credits and the domain verification process has failed couple of times…
Azure Sponsorship Credits Not Refreshing After Renewal
After renewing an Azure Sponsorship, the credits did not reset to 100 and remain at the same amount. What steps can be taken to ensure they refresh to the full amount? Any guidance on this issue would be appreciated.


Microsoft for startups founders hub - Support Team has really poor customer service and there is no escalation channel
Could I get assistance with the following issue? I need to unlock more funds, but the support team has been obstructing my progress for over two weeks without any real advancement. This is quite frustrating. Title: Domain or Business Verification -…
Urgent: Unexpected Azure Charge Despite Founders Hub Credit
Dear Microsoft Support, This morning, we received an email and subsequently a call regarding an outstanding amount of EUR 10,707.23 on our Azure account. We are unsure of the reason for these charges, as we still have over EUR 70,000 in Founders Hub…
Verification Code Not Received – Issue Persists Across Users
I'm signing up for the Microsoft for Startups application but can't receive the required verification code in the Introduction step to proceed with providing startup details. I've tried multiple times with different mobile numbers, but no codes have been…
Azure Sponsorship
Azure sponsorship After following the instructions here about the Azure grant: https://nonprofit.microsoft.com/en-us/offers/azure I received an email saying it was approved and the subscription shows up in my Azure portal but I'm not seeing the…
Guidance on Microsoft for Startups Founder Hub Application Status
The Microsoft for Startups Founder Hub application has not yet been accepted. Where can assistance be found to connect with an engineer for guidance regarding this application process?
Unlocking next credits level
I have been granted 25K in credits which are running out very soon. I'm not sure how to unlock the next level of credits. I have completed the 9 items in the Verification Checklist, I have adding new Microsoft products as well as services in Azure, but…
Multiple sponsorship subscription are being created.
My company has been granted 5000 dollar credit. At first, we had 1 sponsorship subscription. But after some time 2 other sponsorship subscription created automatically. What is the reason behind of this sponsorship subscription creation? If we cancel any…
Closing Microsoft for Startups Account and Reapplying with a New Startup
I am currently enrolled in the Microsoft for Startups program and have been at level 2 for the past 6 months. I have used about 50% of the credits provided, but I am now closing down my current startup. I would like to know if it is possible for me to…
Unlock more Azure credits – Assistance Needed
Could you please unlock our next batch of credits for Azure (as part of the Founders Hub Program)? We have done the verifications however it hasn't been upgraded. This is a time-sensitive matter as our Azure credits from the current batch have expired,…

Experiencing trouble in verifying my phone number when registering Founder Hub account
Hi, I am trying to set up my account for Founder Hub but I am experiencing difficulties in receiving a confirmation text via phone. It said ‘it is experiencing trouble in verifying my phone number’ can you assist? See the attached image. Thank you in…
Managed customers - Azure Open Ai Content Filter
Good Day, I have Sponsored account, as part of Microsoft for Startups (Growth Stage) I've applied to the application of removing the content filter of AoAi, as latency is very high, it takes 50 seconds on average for the first token, even on mini…
Access for Microsoft Copilot Studio
Hello, would it be possible to get free access to Microsoft Copilot Studio to develop "Declarative Agent" as a member of Microsoft Founders Hub (Startup Grant) Thank you.
Cannot get the verification code for founders hub
From the verification checklist in founders hub, if i click on "Verify your phone number" and then enter an Sri lankan mobile phone number, the code never arrives to my mobile. I tried this with two separate Sri lankan mobile phone numbers and…
Cannot Verify Phone Number – Microsoft for Startups Founders Hub
Hello, I am applying for Microsoft for Startups Founders Hub via the official website: 🔗 https://foundershub.startups.microsoft.com/apply However, I am unable to verify my phone number because I am not receiving the SMS verification code. Issue…
I'm not able to remove custom extension from my Microsoft Entra tenant
I tried to configure a AttributeCollectionSubmit (Preview) custom extension. It didn't work for me and I decided to do it in a different way, but creating a new TokenIssuanceStart extension. Now I'm trying to remove this failing extension but it doesn't…
Azure Virtual Machine GPU vCPU Quota Increase - Unable to get Quota
I have redeemed 5k credits through the Azure Startup program. I have been trying get the quota to create a simple GPU instance such T4(NC4as_T4_v3) , but I am unable to get the quota increased. I am stuck here, and I realized I am not able to create any…
Cannot verify my phone number, Microsoft for Startups Founder Hub
From the verification checklist in founders hub, if i click on "Verify your phone number" and then enter an Australian mobile phone number, the code never arrives to my mobile. I tried this with two separate Australian mobile phone numbers and…

Unable to redeem credits on personal account - its says already redeemed.
Hi, There are couple of issues that I am facing. I am not able to sign up for the Microsoft 365 Business premium. At the mobile verification stage, it keeps giving this error. I have tried with 2 different mobile numbers and I am getting the same…