Azure Sponsorship

Question

Azure sponsorship
After following the instructions here about the Azure grant:

https://nonprofit.microsoft.com/en-us/offers/azure

 

I received an email saying it was approved and the subscription shows up in my Azure portal but I'm not seeing the sponsorship/balance in the Azure sponsorships portal:

https://www.microsoftazuresponsorships.com/Balance#

 

Am I missing something, or does it just take a while until it shows up there?

Answer 1

Hi Gaspar Joao,

If you do not see the sponsorship or balance in the Azure Sponsorships portal despite receiving an approval email and having the subscription visible in the Azure portal, please follow these steps:

Ensure that you are logging in with the registered Azure sponsorship account, as only account owners have access to view consumption and balance details in this portal. If you encounter any errors, such as a message stating, "This account does not have an active Sponsorship," please verify that you are using the correct account credentials.

For further assistance, you may need to collaborate with a billing engineer to ensure that your credits are properly assigned to the correct account. Could you please create a support ticket with the billing team here. They will be able to assist you in resolving this matter efficiently.
Please refer to the following doc, Applying Azure Credits

Please reach out to us if you have any other queries.

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