Bluetooth Missing on Dell Windows 10

audreygnyc 11

The switch for Bluetooth disappeared. I uninstalled it in the device manager and scanned for hardware changes, but it didn't reinstall. I manually reinstalled the drivers from intel's website and it still won't show up. Under services there are three Bluetooth related items all running on automatic. When I run the Bluetooth trouble shooter it says my computer doesn't have Bluetooth. My computer says everything is up to date and so are the drivers.

TimRak91 51 Reputation points

2021-12-27T22:06:15.793+00:00
Alright, KapilArya set me on track.

I had the Troubleshooting > "Device does not habe bluetooth" issue.

Solved it, here is how:

Restart your PC

When your laptop logo is displayed during restart, press F12 (or F10 or F2 depending on your brand) to access the BIOS menu

In BIOS > Wireless I had WLAN and Bluetooth well checked. I unchecked Bluetooth (not sure it was useful but I just write what I did)

Then I saved my changes

Then I noticed I could set my BIOS settings to "Last good configuration", THIS IS WHAT WORKED FOR ME

Then I restarted my laptop and Blueetooth was back. God it was awful but glad it worked.
Wokoth 6 Reputation points

2022-07-09T15:23:11.053+00:00

Thanks, in your case the restore may be what solved the problem. But still I gained great insight from your comment. You are the one who pointed me to the right direction(BIOS) where I found Bluetooth unchecked. I enabled it and installed latest drivers. Hurray! I now have Bluetooth.
Audrey Lim 11 Reputation points

2022-10-17T13:22:35.587+00:00

Thanks so much for the update. My Bluetooth connection just disappeared.
What I did was to go F12 > BIOS > WIRELESS. Both my WLAN and Bluetooth is checked.
I just unchecked and checked again > APPLY.

Restart and the bluetooth came back. Not sure what happened internally but it worked
Rohit Kumar 1 Reputation point

2022-12-07T15:45:02.707+00:00

Thank you so much!!
John Murphy 0 Reputation points

2023-02-23T12:58:10.0333333+00:00

I had noticed that my bios diagnostics said that no Bluetooth was installed. So I assumed my Bluetooth internal device must have had a hardware failure. But I was pleasantly surprised when this approach of using the restore old settings in bios fixed it.

Thanks
leslie munday 0 Reputation points

2023-03-20T16:02:01.91+00:00

My Bluetooth disappeared after a Dell Command Update.
This worked for me to restore the Bluetooth icon. Thanks!
Тачков Максим Александрович 0 Reputation points

2023-04-16T06:34:33.64+00:00

Unchecking and checking Bluetooth in BIOS worked for me too
Thinh Nguyen 0 Reputation points

2024-12-19T06:45:23.63+00:00

Thanks TimRak91. At first, I thought it was silly, but I tried and It helped.

7 answers

Teemo Tang 11,436 Reputation points

2020-10-08T02:19:00.56+00:00
Open device manager (type it into the search bar on the bottom left or hit Windows+R and type devmgmt.msc)

Click 'View' on the top, and select 'Show Hidden Devices'

If Bluetooth pops up (which it did for me, thankfully), click on it. Right click each of the tabs that appears under Bluetooth and uninstall ALL of them.

Restart your computer. The computer will automatically re-install everything.

If device manager doesn’t show Bluetooth, go to BIOS interface to check if Bluetooth has been disabled.
If Bluetooth does exists, you need to contact manufacturer support for help.

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4 people found this answer helpful.
Stafford,Liam N.(Student) 6 Reputation points

2021-09-13T19:29:30.197+00:00

Nobody do this when I did this and when I restarted bluetooth it was completely off my device. My computer is now incapable of using bluetooth. Thanks.

Nick Thompson 1 Reputation point

2021-10-18T11:34:29.117+00:00

Thanks a bunch you clown! I have now totally lost Bluetooth from my laptop!

Paul Shenton 1 Reputation point

2021-10-19T16:22:06.117+00:00

It worked for me. Clearly, your mileage may vary.

Larry Bodien 1 Reputation point

2022-03-12T11:15:55.663+00:00

Worked like a Charm!
Thanks so much!

Nirmalya Raj Sethi 1 Reputation point

2022-08-24T15:17:51.143+00:00

Thank you so much!! It really worked .

T Walker 0 Reputation points

2024-11-12T21:04:36.47+00:00

I had lost the Bluetooth on/off toggle switch and messing around with the BIOS did not sort it. I tried this method and everything was restored, simple, quick easy. Thanks!
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Kapil Arya 8,186 Reputation points MVP

2020-10-07T09:32:29.897+00:00

Hello,

Make sure Bluetooth is turned on BIOS settings.

Regards.

Image credits: Dell
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2 people found this answer helpful.
SUE KREUL 1 Reputation point

2021-10-19T21:29:46.543+00:00

How ? There is NO "on button".

Wokoth 6 Reputation points

2022-07-09T15:19:31.417+00:00

This is supper. I did not know that Bluetooth can be enabled or disabled from Bios setup utility. I found the check box for Bluetooth unchecked. I ticked it and immediately the computer restarted, dell support assistant suggested driver update which I did and my Bluetooth worked immediately. Prior to this I had tried windows as well as dell troubleshooter which both showed I was running the lates drivers. Windows showed that Bluetooth is not available on this device while dell said the machine is out of warranty hence they cannot assist. Thanks man.
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S.Sengupta 21,061 Reputation points MVP

2020-10-07T13:33:42.287+00:00

In Start Search type in Services.msc and then hit Enter to open the Windows Services Manager.

Locate and right-click on each of the following services and click on Properties to check if the Startup Type is set to Automatic:

Bluetooth Handsfree Service.
Bluetooth Audio Gateway Service.
Bluetooth Support Service.
Bluetooth User Support Service.
Right-click on the services listed above and click on Properties.

Make sure that the Startup Type of all is set to Manual. Click Apply/ OK.
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Tamir 1 Reputation point

2021-10-18T17:23:57.08+00:00
I was able to solve the problem like this:

Disconnect the charger from the laptop

Uninstall the USB driver in error from Device Manager (Right-click > Uninstall)

Turn off the laptop

Turn on the laptop, and the problem is solved. BT driver is discovered in Device Manager.
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TimRak91 51 Reputation points

2021-12-27T22:06:40.34+00:00
Alright, KapilArya set me on track.

I had the Troubleshooting > "Device does not habe bluetooth" issue.

Solved it, here is how:

Restart your PC

When your laptop logo is displayed during restart, press F12 (or F10 or F2 depending on your brand) to access the BIOS menu

In BIOS > Wireless I had WLAN and Bluetooth well checked. I unchecked Bluetooth (not sure it was useful but I just write what I did)

Then I saved my changes

Then I noticed I could set my BIOS settings to "Last good configuration", THIS IS WHAT WORKED FOR ME

Then I restarted my laptop and Blueetooth was back. God it was awful but glad it worked.
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Bluetooth Missing on Dell Windows 10

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