Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,737 questions
2 answers
Remote Desktop freezing after Windows update KB5050094
After windows update KB5050094 - all our companies RDP profiles with the newest windows update won't load correctly every time. When we try to connect to the RDP connection, the "welcome/loading screen" appears with "Other user"…
asked 2025-02-25T14:16:14.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian Møller Nielsen - EDB Centret, Holstebro A/S
0
Reputation points
answered 2025-03-07T21:09:52.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Fosbenner
21
Reputation points
6 answers
Windows 11 remote desktop frequent disconnects?
Hello, I have a laptop and a workstation that I frequently remote to lots of different clients servers. Most of the servers are Win 2012 R2 and one 2016. All of the servers have the latest Microsoft weekly updates. I never had any issues with…
asked 2022-09-24T14:44:55.973+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 73%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Boe Dillard
666
Reputation points
commented 2025-03-07T20:54:58.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bill Niemeyer
0
Reputation points
2 answers
Can't save credentials in MacOS version of Windows App
When trying to change credentials in Remote Desktop/Windows App on Mac OSX 15.0.1, I get a message that credentials won't be saved because app can access Keychain. I assume this is a certificate issue? The Windows App version is 11.0.5 (2401).
asked 2024-10-23T17:25:45.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 35%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paul Sligar
30
Reputation points
commented 2025-03-07T20:40:55.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 89%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Don Langham
0
Reputation points
9 answers
One of the answers was accepted by the question author.
RDP gets stuck at "Please Wait" after re-connecting using User with existing session, but works if using "Other User"
This question is in relation to another post "RDP to Windows 10 hangs at Please wait screen" (https://learn.microsoft.com/en-us/answers/questions/451406/rdp-to-windows-10-hangs-at-please-wait-screen.html). I found some more information that…
asked 2021-07-14T16:36:02.743+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 70%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Eric
246
Reputation points
commented 2025-03-07T19:42:06.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED0%3C/text%3E%3C/svg%3E)
DaleatEMS-0938
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Important notice: Remote Desktop clients is transitioning to Windows App starting in September 2024
In early September we received a notification with the title matching the title of this thread indicating that Remote Desktop clients used to connect to AVD will be transitioning to Windows App. Will the MSI version of the Remote Desktop app be…
asked 2024-11-01T13:59:01.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 56.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AK
25
Reputation points
commented 2025-03-07T17:47:01.71+00:00
Jeanette Prince
1
Reputation point
0 answers
how to fix server can't find app.local: NXDOMAIN when nslookup
thea [ ~ ]$ nslookup app.theachen.local Server: 168.63.129.16 Address: 168.63.129.16#53 ** server can't find app.theachen.local: NXDOMAIN I have created an Azure Private DNS zone (theachen.local) and added an A record (app.theachen.local…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
3 answers
KB5051987 causes Windows 11 RDP session to get stuck at login if user account already logged in
Hi, KB5051987 causes Windows 11 RDP session to get stuck at login if user account already logged in. The session connects & freezes with the desktop background. If you disconnect the user, you can then RDP in with that user. I uninstalled the…
asked 2025-02-19T13:17:14.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matthew McMahon
35
Reputation points
commented 2025-03-07T16:55:51.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 57.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CCDanC
15
Reputation points
0 answers
Trouble with remote desktop and entra app proxy
So I am at my wits end at this point. I have been beating my head against a wall for the last two weeks with setting up an RDS deployment with Entra App proxy. Regardless of what I seem to do I end back at the same issue. The end result is when I try and…
asked 2024-06-03T18:38:41.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Timothy L. Riley
0
Reputation points
commented 2025-03-07T10:52:46.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brad Myers
1
Reputation point
1 answer
Java 8 Application in RDP Session Fails to Detect Monitors (Nvidia T1000 & Intel) – No Screen Devices Error
Description: I have a Java 8 application running inside a Remote Desktop (RDP) session on a Windows 10 machine with an Nvidia T1000 GPU. Sporadically, the application fails to detect any monitors, preventing the UI from rendering, and throws the…
asked 2025-03-06T11:55:09.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mahesh
0
Reputation points
answered 2025-03-07T01:13:47.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mars Shan-MSFT
235
Reputation points Microsoft External Staff
1 answer
remote desktop login issue
Hi, I am trying to use Personal Desktop using remote desktop ver. 1.2.6067.0 (x64). I want to login but when the login window popup there is no chance to put credentials. The window has only tick to remember me. I have tried several ways to get rid of…
asked 2025-02-13T08:24:13.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Konrad Przygoda
0
Reputation points
answered 2025-03-06T02:38:16.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 17%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zunhui Han
3,645
Reputation points Microsoft External Staff
5 answers
Remote Desktop Sessions are disconnecting and reconnecting after about 1 minute
First noticed this with one user and now seeing it myself. We have a dozen servers on Azure on a VPN. When connecting to one of our Remote Desktop servers that multiple users log into, one user was getting disconnected and then reconnected every minute.…
asked 2025-02-13T22:45:24.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matt From Boston
15
Reputation points
commented 2025-03-05T17:49:42.6766667+00:00
Boe Dillard
666
Reputation points
3 answers
RDP constantly reconnecting
For months I have been using RDP by connecting into my customer's network to carry out some work. 5 days ago the RDP starting losing it's connection, and subsequently reconnecting successfully. Now it is so frequent that it is tough to use and I'm…
asked 2021-01-14T14:48:34.327+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
cs_cadguy
1
Reputation point
edited a comment 2025-03-05T15:45:47.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 62%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nikhil Sharma
0
Reputation points
1 answer
The remote desktop of Windows 10 Professional Edition cannot be connected.
Both the laptop and desktop computer are Windows 10 Professional. The laptop can be used to remotely control the desktop computer, but the desktop computer cannot be remotely controlled. Clicking on the connection will prompt: Remote Desktop cannot…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
1 answer
Remote Desktop
Hello, Recently, since a computer update (several computers in the office), we are experiencing endless data in Remote Desktop, has anyone encountered this?? What can be done?
asked 2025-03-05T06:49:40.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
shay rado
0
Reputation points
answered 2025-03-05T07:02:05.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hania Lian - MSFT
21,901
Reputation points Microsoft External Staff
0 answers
Remote Desktop
Hello, Recently, since a computer update (several computers in the office), we are experiencing endless data in Remote Desktop, has anyone encountered this?? What can be done?
1 answer
Rd Client app issue with Samsung S10 Ultra Tablet
Having issue using RD Client on Samsung S10 Ultra. while in remote session when select a cell in excel or an item the submenu automatically pop up. Is this a compatible issue ?
asked 2025-02-12T04:45:05.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Roger Wu
0
Reputation points
answered 2025-03-05T02:11:59.3066667+00:00
Mars Shan-MSFT
235
Reputation points Microsoft External Staff
24 answers
Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly.
After having upgraded Windows 11 to 24H2, the remote desktop connections to machines that use Windows 7 or Windows Server 2008R2 do not show graphic content correctly. Returning to the previous Windows 11 version (23H2) has resolved the problem. No…
asked 2024-10-03T09:25:51.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alessandro Cipriano
205
Reputation points
answered 2025-03-04T17:08:42.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lucas José Grande
0
Reputation points
2 answers
change primary monitor in Windows App
Having issue with primary monitor in Windows App rdp. Desktop settings Identify shows my monitors as 1-2 -3. Settings in Windows App shows 1-3-2 . I use the option to select monitors in app so that RDP session uses the right two monitors. Key issue is…
asked 2024-11-12T16:56:36.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 41%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Call
5
Reputation points
commented 2025-03-04T10:19:15.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 31%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
Gubler Yanick
0
Reputation points
1 answer
How to connect to a Windows VM with network adapter issues
I have freshly migrated Windows server VM that is having issues with the network adapter according to the Boot Diagnostics screen shot. I have attempted to reapply and redeploy the VM several times, I have reset the network adapter several times, I have…
asked 2025-03-03T18:01:33.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 8%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AZMigrator
0
Reputation points
answered 2025-03-04T08:51:02.37+00:00
Molly Lu-MSFT
1,336
Reputation points Microsoft External Staff
0 answers
How to fix MSAL claims taken error with Windows App on a Mac
I work for the Coast Guard, primarily from home. I have been having issues with the new Windows App for a while now. It has something to do with certificates. I get this error "__MSAL failed to acquire claims token." __ Our IT says this is…
asked 2024-11-23T13:47:36.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 54%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christopher Miller
30
Reputation points
commented 2025-03-03T23:15:14.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Harry Delugach
0
Reputation points