Error occurred in SSOlogin method when filling out W8-BEN form on Microsoft Partner Center tax profile
When filling out the W8-BEN form it shows an error: Error in SSOlogin method I have tried 3 different browsers: Firefox, Chrome, Edge (all updated) and I have tried with my normal home internet (Starlink) and then with USB-Tethering from my mobile…
ClientIdNotAuthorized Error on consume API Despite Using a Valid Access Token
I'm encountering an authorization issue when calling the Microsoft Store Service API's consume endpoint: https://collections.mp.microsoft.com/v8.0/collections/consume The response received is: { "code": "Unauthorized", …
How to restore access to Microsoft Partner Center account?
Hello. Our company is a manufacturer of hardware and for over 10 years, we have submitted drivers to Microsoft for cross signing. Have another 2 drivers that need the same and attempting to access our Microsoft Partner Center account. While we see that…
How to verify purchase of Developer Managed Consumable Addon ?
Hi, User purchased "Developer Managed Consumable" Addon. After purchase while recording details into our own database, an error occurred, and nothing related to purchase was recorded. Now user claims he has purchased the addon. how do we…
Employment verification in Microsoft Partner Center
Hello, I'm aparently completly unable to go past the Employment verification step in Microsoft Partner Center. The domain is registered with AWS. Aws does not provide any registration documents or invoice listing the domains. So instead we have…
Microsoft founders hub has not responded to my support ticket for 50 days!
I created a ticket regarding the domain verification section on December 10th. But I haven't received any response since then. How can support not respond within 50 days? What kind of incident is this?
Manage payment and tax profiles - Why does the Submit button always disabled?
Hello I am an individual user to sell my software on the Microsoft Store. In the Microsoft Partner Center, I see the message: "You currently have 1 enrollment(s) that require payment and/or tax profile assignments. Select payout and tax profile…
I can not log ino my Partner center
I have created a new Azure subscription ID and Tenant ID for a separate Partner center account for our company to handle driver updates separately. Since two weeks ago my account is locked or even removed it seems and I do not understand why? I'm trying…
Issue with registering an individual developer account
I am trying to register for an individual developer account so I can upload my Windows App SDK app to the store. I am an individual who has written an app in my own time. I do not have a business. This is why I am trying to register for an individual…
Acess Not Granted: Partner Center
I am currently logged into the partners portal with global admin access, but I do not see the customers and security workspace available under my access. It appears that permissions for these workspaces have not been granted to me. As I am the global…
Compatibility Issue during UWP Submission
While uploading our UWP app (Edtech Gaming) on the Microsoft store which we developed using Unity platform, it shows error with the below info : Error Details: Supported APIs Error Found: The supported APIs test detected the following issues: The…
What is the full details in sending custom events in Microsoft Partner Center?
I have some questions about using the Microsoft Store Services API for analytics. I successfully implemented the API into the code and was able to send custom event data to the Partner Center's Usage report. Here are my specific questions regarding the…
Private Apps not found on store to download
We have Xbox test apps and it is available only to group of private audience . App submission is successful but we are not able to see the app on store to download. we have been using these test apps for a while. but only recently we are seeing this…
Assigned letter from an authorized representative of the organization
Hello, I am a director of a TR registered LTD company so i was required to submit authorized representive letter to verify my Microsoft Partnership account. Microsoft asks me to submit a letter of authorization affirming that i'm authorized to manage…
Employment verification failed. Which documents are required?
Hello, After my Employment verification has failed several times, I am now looking for advice here. I have already provided Microsoft with official incorporation documents several times. These are the incorporation documents from the notary, on which the…
We cannot enroll as a Microsoft Partner in Partner Center
I cannot get any help on the phone, and in the Partner Center I cannot pick a workspace to write a support ticket. We get either this: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your…
What's Microsoft's stance on using third party payments for UWP apps on Xbox/Windows?
Hello everyone! I'm asking this question out of pure curiosity: what is Microsoft's stance on using third-party payment systems, e.g., Stripe or PayPal? For example, if I wanted to accept donations or one-time purchases using Stripe or PayPal…
Unable to register as a Microsoft Developer. At payment step
When i tried to register myself in partners.mocrosoft.com the payment is getting failed i hope some one can check this for me. And is it possible that i can get a promo code for the registration fee ?
Unable to register as an app developer while using corporate account with active developer program
Hello, I want to publish app to the Microsoft Store, but I am not able to register into developer program in Partner Center. I use corporate account with active development program and I have development permissions. When I want to get…
Xbox Dev Mode Activation
I've created an account on the Microsoft partner center. I have downloaded the activate Dev mode app on my Xbox Series S and it has generated a 6 digit code. I am told to go to https://aka.ms/activatexbox but when I click on it there is no option to…