Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,032 questions
1 answer
Azure communication service iOS screensharing
Is screen sharing possible in iOS using Azure Communication Services (ACS) Join Room functionality? I am working on implementing screen sharing in an iOS app using Azure Communication Services (ACS) Join Room functionality. I want to know if screen…
asked 2025-03-07T10:26:53.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Payal Tiwari
0
Reputation points
answered 2025-03-08T17:47:05.4433333+00:00
Chiugo Okpala
790
Reputation points MVP
1 answer
Enabling SMS on Azure Communication Service
At the moment I am not able to send SMS messages via ACS but would like this enabled, what is required? Thanks! -Charlie
asked 2025-03-07T21:00:26.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Charlie Oliver
0
Reputation points
answered 2025-03-07T22:19:29.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bhargavi Naragani
1,370
Reputation points Microsoft External Staff
0 answers
My whatsapp business bot can't reply to my customer via azure communication services
In azure it says you don't need approval to start messaging, but it's forcing me coz it won't reply to my whatsapp Please help!!! I can't continue my work.
asked 2025-03-07T22:10:40.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 28.000000000000004%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Meggan Diedericks
0
Reputation points
edited the question 2025-03-07T22:15:07.61+00:00
Meggan Diedericks
0
Reputation points
1 answer
handshake validation issue while creating event subscription in Azure communication service
Deployment has failed with the following error: {"code":"URL validation","message":"Webhook validation handshake failed for https://webhookappfunction.azurewebsites.net/api/WebhookFunction. Http POST request failed with…
asked 2025-03-07T02:01:15.2466667+00:00
Megalai Sathanathan
0
Reputation points
answered 2025-03-07T15:06:37.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
3,520
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
How to check outgoing auto email "******@figsflow.com" in Communication Services in azure portal.
How to check outgoing auto email "******@figsflow.com" in Communication Services in azure portal.
asked 2025-03-06T05:58:23.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bimala Shrestha
65
Reputation points
commented 2025-03-07T10:04:56.86+00:00
Deepanshu katara
14,490
Reputation points MVP
1 answer
What are the prerequisites for using Azure.Communication.Calling.WindowsClient
The code works fine on my dev machine (Windows 11). But when deployed on Windows Server 2016 or Windows 10 I get the following exception: Getting error on the line instantiating CallClient:var callClient = new CallClient();
asked 2025-02-19T08:01:46.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Nikolay Yordanov
0
Reputation points
answered 2025-03-07T08:41:58.6266667+00:00
Shree Hima Bindu Maganti
3,520
Reputation points Microsoft External Staff
0 answers
Unable to send embedded images with Azure Communication Service SMTP
I'm unable to send an email with embedded images with ACS SMTP. The same code works for other non-ACS SMTP servers. I'm creating an alternate view and a linked resource with matching ContentID. public void SendEmail() { MailMessage mail = new…
asked 2025-02-25T14:52:53.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aalap
0
Reputation points
commented 2025-03-07T06:54:04.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laxman Reddy Revuri
2,945
Reputation points Microsoft External Staff
1 answer
Azure Communication Service ACS for android App
Hi Team, I am trying to build a application to use ACS for incoming call using notification hub, call comes and working fine during our app is open, but once I close my app or app goes to background, microphone seems muted but can able to here second…
asked 2025-03-05T10:16:48.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
mithil kumar
0
Reputation points
commented 2025-03-07T03:36:45.7333333+00:00
Shree Hima Bindu Maganti
3,520
Reputation points Microsoft External Staff
1 answer
How can I configure Azure Communication Services and Event Grid to reliably determine whether a receiver manually picks up a call, as I’m receiving events like CallConnected and CallParticipantAdded but missing critical events, which prevents me from dist
Problem Summary: I am using Azure Communication Services (ACS) to manage voice calls, specifically initiating calls to a few PSTN number (+17146792739, +17146792739,+19096811571)) via the Call Automation feature, and I’m integrating these events with…
asked 2025-02-21T07:37:17.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
rosasb
0
Reputation points
edited a comment 2025-03-07T00:31:51.6966667+00:00
Bhargavi Naragani
1,370
Reputation points Microsoft External Staff
2 answers
How can an application using Azure Communication Service using the Play APIs determine which words have been spoken by TTS
Hi, We're using Azure Communication Service to receive calls from users. When a user calls in, we use the ACS Play API - https://learn.microsoft.com/en-ca/azure/communication-services/concepts/call-automation/play-action to for TTS. We need to accurately…
asked 2025-02-27T15:48:58.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sameer
0
Reputation points
answered 2025-03-06T21:57:51.86+00:00
Grmacjon-MSFT
18,741
Reputation points
0 answers
Problems with ACS Voice and Video calling
Hello! I am building an iOS app which can receive calls from Azure Communication Calling. During local development I get a pushkit notification from Azure as intended but when deploying to testflight we don't get any pushkit notification. Is there…
asked 2025-03-06T13:47:33.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 14.000000000000002%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jakob Vennström
0
Reputation points
asked 2025-03-06T13:47:33.9666667+00:00
Jakob Vennström
0
Reputation points
0 answers
No ringing sound during PSTN call
Hi, we use azure communication services to make calls to our clients phone numbers. We used to have a ringing sound before client pick up the phone. Now there is no sound, but as soon they pick up the phone, it works fine. So it's not a general sound…
asked 2025-03-03T16:01:22.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Ilya Siamenchanka
0
Reputation points
commented 2025-03-06T12:48:08.4066667+00:00
Ilya Siamenchanka
0
Reputation points
1 answer
How to use/show the different Provider/Vendor number as outbound number over the call?
We are working with a customer on the implementation of their contact center voice channel, which will support both inbound and outbound calls. Here are their key requirements: • They plan to purchase a new toll-free number for inbound calls. • For…
asked 2025-03-03T21:19:15.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Fahmeeda Yaseen
0
Reputation points
edited an answer 2025-03-06T10:17:02.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 22%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Alekhya Vaddepally
0
Reputation points Microsoft External Staff
0 answers
Emails not delivered - unavailable invalid DNS MX or A/AAAA resource record
I have set up Azure Communication Service for email sending, with a custom domain. Emails are delivered successfully to some email addresses but not others. The error I get is: Requested action not taken: mailbox unavailable invalid DNS MX or A/AAAA…
asked 2025-03-06T09:25:47.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matt Atkins
0
Reputation points
asked 2025-03-06T09:25:47.09+00:00
Matt Atkins
0
Reputation points
1 answer
Email service successfully sending only some emails.
I have been using Azure Communication Services to send emails for a while now. Just this past week I have had intermittent non-deliveries. I am accessing the email service via python and the api, and each time I do, I get a successful response, but…
asked 2025-02-26T19:26:29.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MAKeena
0
Reputation points
commented 2025-03-06T01:03:25.37+00:00
Grmacjon-MSFT
18,741
Reputation points
0 answers
Azure Communication Services callback issue
Hi Team, We are trying to integrate Azure Communication Services (ACS) within one of our applications. We have deployed a node app on our AKS cluster and this node app uses the ACS SDKs to use ACS to make a phone call. We are able to make the phone call…
asked 2025-01-29T16:25:41.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Akundy, Vyas
60
Reputation points
commented 2025-03-05T01:26:27.1666667+00:00
Grmacjon-MSFT
18,741
Reputation points
1 answer
How to become eligible for PSTN and SMS on a subscription
We need to be able to access the Advanced Messaging Service to use the Whatsapp platform. Our company is registered and operates in Barbados and we wish to acquire a telephone number in one of the eligible territories Currently the option to…
asked 2025-03-03T16:30:35.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 87%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shayne Marshall
0
Reputation points
commented 2025-03-05T00:06:21.8866667+00:00
Bhargavi Naragani
1,370
Reputation points Microsoft External Staff
0 answers
How to display Rich Text Editor in Azure Communication Service
Hello. I am trying to add Rich Text Editor feature in my chat (in react) using the Azure Communication Service. The project build successfully but when we deploy the files locally on IIS or Kubernetes cluster on Azure, the format button in send textbox…
asked 2025-01-17T14:18:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Georgios Katsis
0
Reputation points
commented 2025-03-04T05:57:07.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
22,341
Reputation points
1 answer
Communication services personal phone number.
I've noticed that Skype is using a sort of a spoofing method to show the phone number that caller owns even though it is not the phone number that the call is made from, but rather trough Skype. Yet I do not see the same service being available on…
asked 2024-09-16T03:25:47.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vadim Cool
0
Reputation points
commented 2025-03-03T21:21:51.3066667+00:00
Fahmeeda Yaseen
0
Reputation points
1 answer
Does Azure Communication Services SDK support Horizon and Vive Android?
Is the Azure Communication Services (ACS) SDK compatible with Horizon OS for Meta Quest and Android OS for HTC Vive? I heard ACS supports Android, but since Vive uses a customized version of Android, So I’m curious if it’s compatible. Is there any…
asked 2024-10-27T23:56:05.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 14.000000000000002%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Ji
0
Reputation points
commented 2025-03-03T15:49:55.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ralph Croly
0
Reputation points