Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly.

Alessandro Cipriano 150 Reputation points
2024-10-03T09:25:51.5866667+00:00

After having upgraded Windows 11 to 24H2, the remote desktop connections to machines that use Windows 7 or Windows Server 2008R2 do not show graphic content correctly.

Returning to the previous Windows 11 version (23H2) has resolved the problem.

No problems with remote desktop connections to other machines with more recent operating systems. Unfortunately, the above-mentioned Windows 7 machine is "special", as it is used to control some very old industrial system control and it is not upgradable.

RemoteDesktopProblemAfter24H2

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,653 questions
{count} votes

17 answers

Sort by: Most helpful
  1. Karlie Weng 18,761 Reputation points Microsoft Vendor
    2024-10-06T23:31:56.9833333+00:00

    Hello,

    When using mstsc, you can open the advanced menu, select "Experience," and then try checking or unchecking the "Bitmap caching" option to see if it helps.


    If the Answer is helpful, please click "Accept Answer" and upvote it.


  2. Antoine-9167 20 Reputation points
    2024-10-07T14:49:56.44+00:00

    I have the same problem, on a windows server 2008, the display of certain applications like oracle sql develloper is unreadable.


  3. Guilherme Rodrigues Da Costa 0 Reputation points
    2024-11-11T20:06:41.1366667+00:00

    Algum conseguiu ajustar ?

    0 comments No comments

  4. HenriquedaCunhaTeixeira-8514 0 Reputation points
    2024-11-21T12:13:17.61+00:00

    The same happened to me, but when accessing applications that needs Java. Windows Explorer and Browsers runs fine.

    0 comments No comments

  5. Alexander Galkin 1 Reputation point
    2024-11-25T09:23:47.6233333+00:00

    I took old RDP 7.1 client files and that's ok !


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.