Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly.

Alessandro Cipriano 150 Reputation points
2024-10-03T09:25:51.5866667+00:00

After having upgraded Windows 11 to 24H2, the remote desktop connections to machines that use Windows 7 or Windows Server 2008R2 do not show graphic content correctly.

Returning to the previous Windows 11 version (23H2) has resolved the problem.

No problems with remote desktop connections to other machines with more recent operating systems. Unfortunately, the above-mentioned Windows 7 machine is "special", as it is used to control some very old industrial system control and it is not upgradable.

RemoteDesktopProblemAfter24H2

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Dominic_Knight 0 Reputation points
    2024-12-24T13:16:38.33+00:00

    Hi,

    I have just found something which i just tryed , and that was to delete and rebuild the group policy's and it's working,

    This is what i did below:

    To delete the local Group Policy cache on a Windows computer, you can:

    Open My Computer or Computer

    In the address bar, paste %windir%\system32\GroupPolicy

    Right-click and delete the Machine and User folders

    Restart the computer to reapply the group policies

    You can also delete the contents of the local Group Policy cache by following these steps:

    Locate the hidden folder C:\ProgramData\Microsoft\Group Policy\History

    Delete the contents of the History folder, but do not delete the folder itself

    Run GPUpdate /force from the command prompt to rebuild the cache

    Restart the system

    A corrupt or de-synchronized local Group Policy cache can cause problems, such as Group Policy settings not updating.

    Group Policy is automatically refreshed when a user logs on to a domain member computer, when the computer is restarted, and periodically. The default periodic refresh interval is every 90 minutes, with a randomized offset of up to 30 minutes

    0 comments No comments

  2. Dominic_Knight 0 Reputation points
    2024-12-24T13:17:26.9733333+00:00

    Hi

    I have just found something which i just tryed , and that was to delete and rebuild the group policy's and it's working,

    This is what i did below:

    To delete the local Group Policy cache on a Windows computer, you can:

    Open My Computer or Computer

    In the address bar, paste %windir%\system32\GroupPolicy

    Right-click and delete the Machine and User folders

    Restart the computer to reapply the group policies

    You can also delete the contents of the local Group Policy cache by following these steps:

    Locate the hidden folder C:\ProgramData\Microsoft\Group Policy\History

    Delete the contents of the History folder, but do not delete the folder itself

    Run GPUpdate /force from the command prompt to rebuild the cache

    Restart the system

    A corrupt or de-synchronized local Group Policy cache can cause problems, such as Group Policy settings not updating.

    Group Policy is automatically refreshed when a user logs on to a domain member computer, when the computer is restarted, and periodically. The default periodic refresh interval is every 90 minutes, with a randomized offset of up to 30 minutes

    0 comments No comments

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