Teams Bot Unauthorized Error: "Signing Key could not be retrieved at JwtTokenExtractor"
I have a Teams Bot service and Node.js web app in azure that runs the code for it. Occasionally, the bot encounters a 401 unauthorized error with the message Signing Key could not be retrieved at JwtTokenExtractor, which causes all requests for…
How to sign into Teams with Skype credentials?
Since skype is shutting down, I'm attempting to move all of my chat logs to Teams. I have five years of conversation between my best friend and fiancee on skype and dont want to lose it. When i try signing into Teams with the same email as on my skype…
Teams users getting "person Is trying to reach you in Microsoft Teams"
Hello Please i need your help on this issue. Teams users getting Is trying to reach you in Microsoft Teams emails although currently chatting with team member. Teams users getting "person Is trying to reach you in Microsoft Teams" emails in…
Removing teams account from list
Hello Please i need your help on this issue. We are having issue with removing Teams account from list. We can't remove old account from list of accounts on teams desktop
Not able to store the responses and feedback in the Teams bot built through teams tool kit
Hi, We have built a custom AI agent with RAG approach using AI search and Azure Open AI service in Teams toolkit framework. We have also provisioned PostgreSQL in Azure for storing the responses and human feedback. The toolkit works fine when tested…

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Not able to store the responses and feedback in the Teams bot (with RAG Azure AI search) built through teams tool kit
Hi, We have built a custom AI agent with RAG approach using AI search and Azure Open AI service in Teams toolkit framework. We have also provisioned PostgreSQL in Azure for storing the responses and human feedback. The toolkit works fine when tested…
Attendance report missing, not available for download
On 28 Feb I conducted a training via Teams. So as usual I'll easily retrieve the attendance report from the download section. Unfortunately, this time, the following prompted when I tried to retrieve it. I waited and tried to download many times but…
Why is the edit button not available to me when I am trying to edit Town Hall email invitations
After I save the meeting details in setting up my Town Halls, when I go to the emails section it only allows me to preview the email. The edit feature is not present on the screen. All the directions say I can edit the email invitations before I…
How do we move forward Teams apps migration
We are currently having issue setting permissions for Teams apps. We can't change settings becasue it says migration has started. When we click continue and get to the app permission allow page, the tick box is greyed out If we click continue there are…
REST API calls from teams tab to backend server
I'm currently developing a custom Teams tab app for Outlook using React and need to consume a REST API hosted on a server. However, I'm encountering CORS (Cross-Origin Resource Sharing) issues when making GET or POST requests from my Teams app, as these…
Microsoft Teams for Work stopped working and dissapeared after a recent update today 3-7-25
Unable to re-install, have users using web version as a temp workaround. Unable to uninstall as Teams does not show up in add remove programs. Here is the install log: 2025-03-07 10:02:55> Program: Starting Squirrel Updater: --install .…
How to silently obtain a delegated permission access token from a user while chatting with a bot in MS Teams?
I'm implementing an MS Teams chat bot using the Microsoft Bot Framework, and I need to send direct messages between users on behalf of the logged-in user. I self-hosted the MS Bot service. Scenario: A Teams user selects a list of other Teams users from…
How to handle the feedback submitted for a bot response? Is there a common id that intersects both response and feedback ?
I'm using teams toolkit sdk to build a sql chatbot, one of the features is that I want to have is to record the feedback. Though teams toolkit sdk provides a feedback handler it doesn't provide much to work with. I want to be able to know which response…
How to programmatically open a chat window in the MS Teams desktop app?
I'm implementing an MS Teams chat bot using the Microsoft Bot Framework, and I need to send direct messages between users on behalf of the logged-in user. The chat windows should open as pop-ups. The bot service is self-hosted. Scenario: A Teams user…
SSO Not Working In Desktop Teams and Mobile Teams and Same Working in Browser Teams
Developing Teams App Which Includes SSO. SSO Not working in Teams Desktop , Same Working in Teams in Broswer. Tried solution provided in Below Reference (Logout and Login again) Connect and configure an agent for Teams and Microsoft 365 Copilot -…
Streaming music on hold
Hi there, I was trying to configure Teams music on hold to be Streaming Music on Hold. Does the server have to authenticate with Azure? -StreamingSourceAuthType AzureAd I added the streaming URL but get errors in Powershell - does the tenant have to be…
How to Upgrade VMSS extension Service Fabric Node for SFC
We are currently running a Windows Server 2016 VMSS with the Service Fabric Node extension version 1.0. As version 1.0 is slated for retirement, we need to upgrade to version 1.1. We have encountered difficulties in performing this upgrade.…
Block read.ai and other bots from external joining participants
We are seeing an increase with external attendees joining teams meetings and bringing in read.ai bot. We need a way to block this as well as other bots from external attendees from joining. This is a security issue for us and we can’t seem to find a…
After deploying my Microsoft custom app content to the azure, the azure url says - "You do not have permission to view this directory or page."
Dear Azure Support Team, I have deployed my custom Microsoft Teams app using Teams Toolkit to Azure. The deployment URL is: https://rosterbotapp-e9cme5e0eghvcvfj.southeastasia-01.azurewebsites.net/ However, when I access the URL, I get the following…