Why is the edit button not available to me when I am trying to edit Town Hall email invitations

Question

After I save the meeting details in setting up my Town Halls, when I go to the emails section it only allows me to preview the email. The edit feature is not present on the screen. All the directions say I can edit the email invitations before I publish the town hall, but it only allows me to preview the default format with my data filled in from the setup form.

Answer 1

It seems that the ability to edit email invitations for Town Halls in Microsoft Teams may be restricted based on the settings configured in the Teams admin center. If the edit button is not available, it could be due to the following reasons:

1. Policy Settings: The Teams admin center may have a policy that disables editing of email templates for Town Halls. You can check if the "Customize event emails" setting is toggled on or off in the Events Policies section of the Teams admin center.
2. User Permissions: Ensure that you have the necessary permissions to edit the email invitations. Only certain roles may have the ability to make edits.
3. Feature Availability: Some features may require a specific license, such as Teams Premium, to access full editing capabilities.

If you have confirmed that the settings allow for editing and you still cannot access the edit button, consider reaching out to your Teams administrator for further assistance.

---

References:

• Manage email communications for events
• Manage who can schedule and attend town halls in Microsoft Teams