Can't login to backup my codes
I am trying to backup my codes in the authentication app, but it's giving me trouble when I attempt to login to my Microsoft account. This is pretty disturbing, as all my accounts codes are stored in this app, and for it to be preventing me to back those…
Login via Business Account with 6-digits pin, but auth app show only 8-digits
I can`t login to my business account and we need the 6-digits code, which is not shown on my auth app. Can you help me and reset my business account and deactivate the two-factor-Security?
Microsoft Authenticator - No keyboard
Hi I am having trouble signing into a microsoft account. It automatically puts me into the Authenticator page, but I have no keyboard to enter my email and password. I have been able to bypass by using copy/paste, but where did the keyboard go??
Cannot access to cloud account because of MFA deleted
Hello, I cannot sign in to my cloud account as my MFA got deleted and i cannot signin with anothet way. I am using Microsoft 365 Business Basic so I am the admin of my environment and there is no other user\admin that I can ask help. The problem is I…
Unable to use Entra ID account / Need MFA reset
Hello everyone, Accidentally deleted my account off my Authenticator App. I can no longer login successfully because my only MFA method is the authenticator app and I forgot to setup a secondary method. This is my second tenant, and I just moved my Azure…
Unable to access Microsoft 365 email due to issue with Microsoft Authenticator App
I set up a one month trial to a Microsoft 365 business subscription, which required Microsoft Authenticator as the 2-step verification. Now, when I try to access the email account it prompts me to input a code but the app keeps generating 2 digit codes…
Application timed out immediately when trying to log in
When i try to log in with any of my mail accounts the microsoft authenticator immediately notifies me that i have run out of time to enter the numeric code in the app forcing me to -Use my password instead- yet the app in the cellphone stills notifice…
Codes not showing up on Authenticator app
My phone broke last week and I ended up having to wipe it and restore everything from iCloud. I am now going to use my Authenticator app for the first time and it is not showing any pop-ups for allowing me to approve sign in requests. This is the only…
How to find my id bitlocker, if the account used is no more available?
Hello, my husband configurated my computer years ago with his microsoft account (A job account when he was working for microsoft), and now he can’t access his account. I need my id bitlocker to recover my data. Is there any way so that we can find this…
Wrong mail
Hi, I was about to set up my authenticator app, then they asked me to confirm a code sent to my mail address. The problem is that it’s wrong mail address and I can’t change that. It’s my mother’s mail, how can I change this? My account is liked up and I…
How do I reset my authenticator code
I was going to log in with my school account on Microsoft Teams, but I realised that it needed an authenticator code. Since I don’t know the number, I clicked 'Forgotten', which led me to different methods I could use, but none were successful. I would…
Microsoft Authenticator
Olá estou com problema, a pouco formatei o celular e tinha meu código da conta corporativa, mas mesmo restaurando a conta corporativa não está no Authenticator, e só consigo entrar pelo código, e gostaria que ajudassem a resolver isso, se consigo entrar…
Forgotten authenticator code
"I was going to log in with my school account on Microsoft Teams, but I realized that it needed an authenticator code. Since I don’t know the number, I clicked 'Forgotten', which led me to different methods I could use, but none were successful. I…
We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.
I’m encountering an issue while trying to verify my phone number during the signup process for my Microsoft account. After entering my phone number, I receive the following error message: “We’re unable to validate your phone number. Phone validation is…
Unable to merge personal and company account on learn portal.
I have already registered for SC-900 exam however when trying to do a system test , getting error messages "Invalid Pearson VUE Browser lock startup Position(s)". I have booked this exam via the Microsoft ESI portal using my company…
Authenticator codes are not accepted on new iPad
Trying to authenticate Mail on a new iPad Pro but the codes from Authenticator are not being accepted. Have been directly to Microsoft but the agents can't provide any solutions despite a lot of troubleshooting. Desperate as the iPad is a possible work…
Why API extract from user folder doesnt show sent items. but they have sent items in their mailbox
Hi, I am extracting folders for each user from API extract. I cannot see some user's sent items folder. They have this folder available in their outlook but somehow , it doesnt appear in extract . Why ? I can see inbox , archive , deleted items but sent…
No me sale la ventana para poner el código de seguridad en el autenticador
No me carga la ventana para poner el código de seguridad
Authenticator App Issue
I can’t authenticate my Authenticator app because it wants the Authenticator app to provide authentication but it won’t authenticate.
MS Authenticator
I have had several users come into my office asking "why they are not receiving the pop-up bubble when they attempt to sign in using the Authenticator app. I have checked all their profiles in Azure and everything is enabled. I even checked the…