Trying to set up my account in Authenticator but it asks me for an Authenticator code so going round in circles

Raj M 0 Reputation points
2025-02-27T11:33:18.55+00:00

I have a Microsoft business email product.

I am trying to set up the email on Authenticator but when I try to sign in it asks for an Authenticator code, which obviously I don’t have yet.

There is no other authentication option, eg no text option.

I also cannot access the the MFA page it suggests because when I try to log in there it wants an Authenticator code.

The product is via GoDaddy who I have spoken with and turned off 2 factor authentication there, but I still cannot seem to change my authentication options. They have suggested it’s a Microsoft / Authenticator app problem.

What can I do to set up, for example, phone verification instead. And how can I access my security settings.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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