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East Region Microsoft CRM Blog

This Blog is focused on Microsoft Dynamics CRM. It specalizes in news for CRM partners and customers.

New Blog on Microsoft CRM

And this one should actually be interesting unlike this one. :-) The CRM team is actually now...

Author: Ben Vollmer Date: 05/01/2006

Does the Microsoft CRM / Microsoft Dynamics Connector use SQL 2005?

Great question... And an even better answer......

Author: Ben Vollmer Date: 04/28/2006

What is the difference between functionality and business benefits?

What is the difference between functionality and business benefits? So you are involved in selling...

Author: Ben Vollmer Date: 04/25/2006

Offering Microsoft CRM Hosted to your customers

So one of the biggest advantages Microsoft CRM has is the ability to be able to be on-premise or...

Author: Ben Vollmer Date: 04/19/2006

Managing Relationships.... Quotes to Orders to Invoices in Microsoft CRM 3

A small change between 1.2 and 3.0… In 1.2, you could create mappings among invoice, order,...

Author: Ben Vollmer Date: 04/18/2006

Does Microsoft CRM support Firefox or Opera?

Firefox now has about between 8 and 10 percent of the browser market. (Although it seems to change...

Author: Ben Vollmer Date: 04/17/2006

Everybody is hiring....

There are a TON of jobs around Microsoft CRM right now. We are having a Microsoft Partner job fair...

Author: Ben Vollmer Date: 04/14/2006

ISV News: CDC to acquire software firm c360

https://www.businessweek.com/ap/financialnews/D8GV47N85.htm?campaign_id=apn_tech_down&chan=tc...

Author: Ben Vollmer Date: 04/13/2006

Fun with JScript: Auto Saving Forms in Microsoft CRM

If you have ever used PartnerSource, you know you can look at your organizations tickets that they...

Author: Ben Vollmer Date: 04/13/2006

Demo Tip: Microsoft CRM Mobile Demo - Displaying PDA Screen on Computer Screen

So I have gotten a couple of questions this week alone about how to display a Windows Mobile...

Author: Ben Vollmer Date: 04/12/2006

Demo Data in Microsoft CRM 3 - Write your own...

So if you decided that you REALLY hate Adventure Works Cycle and MUST use something else, I just...

Author: Ben Vollmer Date: 04/11/2006

Fun with JScript - Cloning a Case aka How do I have a "Master" Case with Microsoft CRM 3

So recently on one of our internal discussion aliases, somebody asked about how to have a master...

Author: Ben Vollmer Date: 04/10/2006

ISV Support for Microsoft CRM 3: LinkPoint for Microsoft CRM - Lotus Notes and Novell Groupwise Integration

I have been working with the team over at LinkPoint since they where called VirtualLogix. (ala...

Author: Ben Vollmer Date: 04/09/2006

Live Meeting: Services for ISV Partners

Learn about all of the different services available to partners that develop solutions on the...

Author: Ben Vollmer Date: 04/07/2006

Migration from Salesforce.com to Microsoft CRM 3 - Source Code Download

A common issue facing many integrators and developers is that of migrating data from another CRM to...

Author: Ben Vollmer Date: 04/06/2006

New Materials Posted to the Microsoft Partner Portal for CRM

You may need to have a valid Microsoft Passport to access these materials. I love the qualification...

Author: Ben Vollmer Date: 04/05/2006

Microsoft CRM Mobile Download Location

It is now available for download......

Author: Ben Vollmer Date: 04/04/2006

Microsoft Dynamics – Convergence 2006

Over 7,000 Microsoft Customers, Partners and Employees traveled to Dallas, Texas from March 25th –...

Author: Ben Vollmer Date: 04/04/2006

Want to Win $10,000? Enter your company in the 2006 Microsoft Partner Program Awards

The annual Microsoft Partner Program Awards recognize partners that have delivered exemplary...

Author: Ben Vollmer Date: 04/03/2006

Troubleshooting Outlook with Command Line Switches

I know Outlook ALWAYS behaves, but just in case you need a little help in troubleshooting, I almost...

Author: Ben Vollmer Date: 04/03/2006

Microsoft CRM 3 Mobile Ships!!!

We are pleased to announce the on schedule RTM of CRM Mobile 3.0 (US-English). This release of CRM...

Author: Ben Vollmer Date: 03/31/2006

Accounting Today: Top 100 VAR list

So I haven't been posting in a while... Sorry about that. Convergence was a complete blast. I...

Author: Ben Vollmer Date: 03/31/2006

Bill Gates on Microsoft Software being offered On Premise or Hosted

"... Everything Microsoft does, over time, will be available either running as a server or you can...

Author: Ben Vollmer Date: 03/28/2006

Database Diagrams for CRM 3

Announcing the release of the database diagrams for Microsoft CRM 3.0. These Microsoft Office Visio...

Author: Ben Vollmer Date: 03/24/2006

ISV Support for Microsoft CRM 3: KnowledgeSync by Vineyard Software

I have been using this tool for a bunch of years. (Since back in the GoldMine days.) This tool is...

Author: Ben Vollmer Date: 03/24/2006

Tips to Speed Up Virtual PC for Microsoft CRM

Virtual PC’s can be the best way to demo Microsoft CRM as it allows you demo CRM with out using...

Author: Ben Vollmer Date: 03/23/2006

Things to Bring to Convergence....

If you or anybody from your team is headed to Convergence, make sure they pack a spare hard drive...

Author: Ben Vollmer Date: 03/22/2006

Local Event: Best Practices for Building the Most Profitable Solution Provider Business

I saw a brief portion of this at the managed partner meeting in Vienna... This class is going to...

Author: Ben Vollmer Date: 03/21/2006

Microsoft CRM Monthly Value of Opportunity vs. Estimated Value of Opportunity

So lets say you have a client in the professional services, government contracting or fundraising...

Author: Ben Vollmer Date: 03/20/2006

Running on Empty....

I am physically and mentally shot. (For those of you know me that to get mentally shot for me isn't...

Author: Ben Vollmer Date: 03/19/2006

Some Links and Light Reading for the Weekend - OnDemand CRM, Microsoft CRM Case Studies, Industry Article, etc...

So expect next weeks posts to be quite a bit slower. We have convergence coming up, so I have been...

Author: Ben Vollmer Date: 03/17/2006

Demo Tip: Showing Off Microsoft CRM's Security Model With Out Logging Out

So did you ever want to show a prospect how Microsoft CRM handles security? When I used to do this,...

Author: Ben Vollmer Date: 03/16/2006

Demo Tip: Cleaning your desktop

So how often have you done a presentation and your desktop has dozens and dozens of documents,...

Author: Ben Vollmer Date: 03/15/2006

ISV Support for Microsoft CRM 3: Group1 Data Quality Adapter

First Off, this is an ISV you should propose with EVERY CRM Deal you sell. Period. No Exceptions, no...

Author: Ben Vollmer Date: 03/14/2006

Local Partner Event: Partner Opportunities with the Shared Computer Toolkit

Do you have an academic customer? Perhaps you have a customer that has public kiosk workstations. Or...

Author: Ben Vollmer Date: 03/13/2006

Custom Field Prefix – How do I change?

Ok.. So those of you who know me or have meet me, know I am not the sharpest tool in the shed. And...

Author: Ben Vollmer Date: 03/13/2006

Microsoft CRM SharePoint List View

The Microsoft CRM team has just released the List Web Part for Microsoft Dynamics CRM 3.0. The List...

Author: Ben Vollmer Date: 03/10/2006

Who are you?

So the blog has been up for about three months. (Since November) Traffic has WAY exceeded my...

Author: Ben Vollmer Date: 03/09/2006

Changing Port Numbers in Microsoft CRM

No I am not writing about the Dubai buying a bunch of US Ports… But let’s just say you installed CRM...

Author: Ben Vollmer Date: 03/08/2006

How to send emails automatically from a Campaign

Dana from the support group wrote a killer Knowledge Base Article that was just published. When you...

Author: Ben Vollmer Date: 03/07/2006

Want information on the Microsoft CRM / Dynamics GP Connector?

Yeah, me too.. Menohar, one of the Program Managers on the Connector started a blog. Check it out...

Author: Ben Vollmer Date: 03/06/2006

How Sales Teams Should Use CRM

Tom Pertzborn sent this article out to the team... Great read... I love the end of it, where it...

Author: Ben Vollmer Date: 03/06/2006

So I have been slacking in posting links to interesting blog posts... Two of the most interesting I...

Author: Ben Vollmer Date: 03/03/2006

Local Training: Assessment Training Classes

This isn't focused on CRM, but are a great way how to learn to do assessments for customers around...

Author: Ben Vollmer Date: 03/03/2006

Local Event: Connected Customer Training

These events are AWESOME. Lisa did a cool job on these sessions.. The PowerPoint she includes is...

Author: Ben Vollmer Date: 03/02/2006

ISV Support for Microsoft CRM 3: TenDigits - Blackberry Solution for Microsoft CRM

So as many of you know, I think Mobile CRM is going to be huge over the next year or two. A month or...

Author: Ben Vollmer Date: 03/02/2006

Bulk Edit in Microsoft CRM 3

Matt has a great post on how to edit multiple records in Microsoft CRM at the same time. This was a...

Author: Ben Vollmer Date: 03/01/2006

Pricing and Configuration for Microsoft CRM - aka How do I get a price to sell this stuff?

This is an awesome tool…. Well worth the read I promise. <BG> I manage to get a couple of...

Author: Ben Vollmer Date: 02/28/2006

Running Microsoft CRM without Exchange Part Two

We posted some basic steps back in January. Corporate just released an offical White Paper. Read my...

Author: Ben Vollmer Date: 02/27/2006

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