East Region Microsoft CRM Blog
This Blog is focused on Microsoft Dynamics CRM. It specalizes in news for CRM partners and customers.
This is pretty cool....
Arash has a great article on using CRM to call other web services.... Now he has tackled how to call...
Author: Ben Vollmer Date: 08/29/2006
Partner Event: Competing with Sage SalesLogix v2
Alright... I messed up. I use Vonage for my phone lines and use Verizon for my internet access....
Author: Ben Vollmer Date: 08/28/2006
Partner Event: Competing with Sage SalesLogix
You know I really have to stop this… So Wednesday is my final compete session on Microsoft CRM....
Author: Ben Vollmer Date: 08/21/2006
Using Microsoft CRM with a Mac
So I have resisted posting this subject for a long time. It comes up about once every other month or...
Author: Ben Vollmer Date: 08/15/2006
Tracking the Date Fields by Date, Month or Year - Part Two
This is an update to this blog post. You may want to read it first to get the whole story. J So...
Author: Ben Vollmer Date: 08/11/2006
Doing Math in Microsoft CRM aka Calculated Fields
This is a question I get about once a week and got tired of typing up the same email over and over...
Author: Ben Vollmer Date: 08/10/2006
OT: Way Cool.... I got to a GT350-H for the day
I am in Tampa doing some partner and customer meetings. While walking to my Avis Econobox, I passed...
Author: Ben Vollmer Date: 08/09/2006
Not Robin Hood, More like Friar Tuck... .(At least I look like him...)
So I got harassed by Philip for my last post. J His idea is actually the same one that Ron had and...
Author: Ben Vollmer Date: 08/09/2006
Tracking the Date Fields by Date, Month or Year
-- Update -- Before you use this code, you may want to look at this Blog Post. It contains a number...
Author: Ben Vollmer Date: 08/08/2006
It seemed like a good idea...
Back in June to schedule a bunch of LiveMeetings for August. Well August is here and I am slammed....
Author: Ben Vollmer Date: 08/01/2006
Business Ready Licensing – The Power of Choice
So one of the themes of Microsoft CRM is the Power of Choice. That allows customers to choose on...
Author: Ben Vollmer Date: 07/21/2006
Partner Event: Microsoft CRM Compete Event - salesforce.com
I am doing a Live Meeting next week for partners around competing with salesforce.com. This is...
Author: Ben Vollmer Date: 07/20/2006
Experiment Over – Time to go Mainstream…
One of my biggest surprises when coming to Microsoft from a partner was the amount of...
Author: Ben Vollmer Date: 07/18/2006
Want to show off the Microsoft CRM Connector?
Well now you can. There is only one small wrinkle. J (Isn’t there always.) The differencing disk is...
Author: Ben Vollmer Date: 07/17/2006
Going Live - Microsoft CRM Live that is...
So yesterday’s big announcement in case you missed it was that Microsoft announced Microsoft CRM...
Author: Ben Vollmer Date: 07/12/2006
Demo Scripts – What do you want to see?
So we are in the process of writing all of the demo scripts right now for the new image. I realize...
Author: Ben Vollmer Date: 06/27/2006
Thoughts on the May 2006 VPC
So during our Live Meeting we did we got a ton of questions about supportability and some of the new...
Author: Ben Vollmer Date: 06/26/2006
Name your Instance (SQL Instance that is)
The CRM Product Group has completed test certification of Microsoft CRM v3.0 using SQL Named...
Author: Ben Vollmer Date: 06/23/2006
Inserting City and State Automatically based upon Zip Code
I saw an internal question a couple of weeks ago about how do I have CRM auto fill in City and State...
Author: Ben Vollmer Date: 06/22/2006
How to Setup Microsoft CRM Mobile for Demo's
Microsoft CRM Mobile is an AWESOME application to be able to demo and show to prospects. Every one I...
Author: Ben Vollmer Date: 06/14/2006
Slide Deck from yesterday's VPC LiveMeeting
WOW. We had some awesome turn out for the LiveMeeting. And the questions just kept coming. I lost...
Author: Ben Vollmer Date: 06/09/2006
Microsoft CRM for Dummies - Sample Chapter
So while using the internet for something completely different and tracking back where people come...
Author: Ben Vollmer Date: 06/08/2006
Event: Microsoft CRM VPC Training Session
Tomorrow come see about all of the new changes made in the latest VPC. Click here for the training...
Author: Ben Vollmer Date: 06/07/2006
salesforce.com FUD on Microsoft CRM R&D... Some fun facts...
There are several competitors I see every days and other competitors we very rarely see. Some of...
Author: Ben Vollmer Date: 06/05/2006
Microsoft CRM 3 Mobile Demo
So I am looking at building a Microsoft CRM 3.0 Mobile Demo unit, that is self contained. Would be...
Author: Ben Vollmer Date: 05/30/2006
Enough of the teasing... The new VPC has shipped...
VPC is finally really posted... :-) (More info is here.) Remember to attend the Live Meeting on June...
Author: Ben Vollmer Date: 05/25/2006
Why does my “Settings” area disappear during a demo of Microsoft CRM 3?
I have only ever seen this to be an issue on one machine Virtual PC demo environments. But you are...
Author: Ben Vollmer Date: 05/23/2006
Microsoft CRM 3 for Dummies has shipped!!!
Microsoft CRM 3 for Dummies has shipped!!! I just got my copy from Wiley on Friday. The book is...
Author: Ben Vollmer Date: 05/22/2006
ISV for Microsoft CRM 3: Eloqua - Advanced Marketing
I saw this solution at Convergence, but have been really slow in posting this. This solution is way...
Author: Ben Vollmer Date: 05/19/2006
Watch this space... New VPC is almost here...
More details will be published a little later today, but we "shipped" the Microsoft CRM 3.0 Demo VPC...
Author: Ben Vollmer Date: 05/18/2006
Build customer loyalty by resolving issues quickly
As a Microsoft Gold Certified or Certified Partner, you now have a way to quickly resolve customers'...
Author: Ben Vollmer Date: 05/16/2006
Fun with JScript: Copying Ship To Address to Bill To Address
Do you have Billing and Shipping Addresses on any of your forms? Do you have customers that keep...
Author: Ben Vollmer Date: 05/15/2006
Getting Answers to your Microsoft Partner questions
So you have questions about your partner program information, your access to PartnerSource, getting...
Author: Ben Vollmer Date: 05/12/2006
Slide Deck for Today's Session: Competing with FrontRange's GoldMine and HEAT
If you want to see the presentation delivered, click here for the Competing with GoldMine session....
Author: Ben Vollmer Date: 05/11/2006
Local Training for Microsoft CRM
One of the most frequent questions I get asked from partners is around Microsoft CRM Training. So...
Author: Ben Vollmer Date: 05/11/2006
Microsoft CRM Wins ISM Real Time Software Award
In the enterprise market space, CRM has moved from being a front office application to being a key...
Author: Ben Vollmer Date: 05/10/2006
Getting Sales and Technical Pre-Sales Help for Microsoft CRM
Microsoft has a number of resources to help you our partners out during sales cycles. The one you...
Author: Ben Vollmer Date: 05/10/2006
Event: Microsoft Dynamics CRM & Genesys - Upcoming Health Care Webinar - May 16th
Industry trend: technology and shifting customer expectations are changing the way healthcare...
Author: Ben Vollmer Date: 05/09/2006
Event: Microsoft Dynamics CRM Compete GoldMine and HEAT
If you are bored this week and want to hear me drone on, click below to register for what is sure to...
Author: Ben Vollmer Date: 05/08/2006
Local Event: Meet a Program Manager: Philip Richardson - Customization Program Manager
At Microsoft we have Product Managers and Program Managers. The Product Managers are the sales and...
Author: Ben Vollmer Date: 05/08/2006
Competitive Information for Microsoft CRM
So about once a day I get an email from a partner asking for information on a competitor. Did you...
Author: Ben Vollmer Date: 05/04/2006
Becoming a Microsoft Dynamics CRM Partner
Seize the Partnering Opportunity: Discover Microsoft Dynamics Attend one or more Web seminars to...
Author: Ben Vollmer Date: 05/03/2006
ISV for Microsoft CRM 3: VAST
MSDN had a sample for audit trails for 1.2, which was cool if you wanted to write your own code. In...
Author: Ben Vollmer Date: 05/02/2006