Accelerate journey creation using journey templates
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | Feb 2025 |
Business value
Increase your productivity by using journey templates to kickstart building your customer journeys. Save time using a template from common customer journey scenarios, make final updates with your chosen content and any slight adjustments to the flows, and publish.
Feature details
Once you've created communication strategies that work for your brand and business objectives, save them as journey templates to streamline future work and minimize errors.
- Save any journey as a template for future use.
- Save time and reduce errors for standard outreaches (for example, event announcements, single email blasts, and common communication series such as welcome or cart abandon).
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