What's new and planned for Microsoft Cloud for Retail
Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2022 through March 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
- For a list of the next wave's release plans, go to 2023 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Elevate the shopping experience
Microsoft Cloud for Retail unifies disparate data sources to establish a singular, in-depth profile of each shopper and creates more engaged shoppers with stronger lifetime value.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Elevate shopping experiences with in-store frictionless checkout | Users by admins, makers, or analysts |
Jan 10, 2023 |
Mar 1, 2023 |
Empower store associates
Microsoft Cloud for Retail helps equip your store associate with solutions to enable real-time store communications, workforce management, and store automation and helps improve efficiency of store operations.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Empower store associates to improve store operations efficiency | Users by admins, makers, or analysts |
Jan 10, 2023 |
Mar 1, 2023 |
| Enable store associates to manage virtual and in-store appointments | Users by admins, makers, or analysts |
Mar 1, 2023 |
To be announced |
| View customer baseball card profile to improve customer experience | Users by admins, makers, or analysts |
Mar 1, 2023 |
To be announced |
Maximize the value of your data
Microsoft Cloud for Retail creates a 360-degree view of the customer with AI-powered identity resolution and automatically builds custom reports based on behavior data with no-code and low-code tools.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Get actionable recommendations on frictionless checkout store data | Users by admins, makers, or analysts |
Jan 10, 2023 |
Mar 1, 2023 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.