Conversation (msdyn_ocliveworkitem) table/entity reference (Microsoft Dynamics 365)

Tracks the interaction between the agents and customer

Messages

The following table lists the messages for the Conversation (msdyn_ocliveworkitem) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /msdyn_ocliveworkitems(activityid) Update the ownerid property.	AssignRequest
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_ocliveworkitems See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_ocliveworkitems(activityid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
GrantAccess Event: True	GrantAccess	GrantAccessRequest
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
ModifyAccess Event: True	ModifyAccess	ModifyAccessRequest
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Restore Event: True	Restore	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_ocliveworkitems(activityid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_ocliveworkitems See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess Event: True	RevokeAccess	RevokeAccessRequest
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_ocliveworkitems(activityid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_ocliveworkitems(activityid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_ocliveworkitems(activityid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Conversation (msdyn_ocliveworkitem) table.

Property	Value
DisplayName	Conversation
DisplayCollectionName	Conversations
SchemaName	msdyn_ocliveworkitem
CollectionSchemaName	msdyn_ocliveworkitems
EntitySetName	msdyn_ocliveworkitems
LogicalName	msdyn_ocliveworkitem
LogicalCollectionName	msdyn_ocliveworkitems
PrimaryIdAttribute	activityid
PrimaryNameAttribute	subject
TableType	Standard
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ActivityAdditionalParams
• ActivityId
• ActualDurationMinutes
• ActualEnd
• ActualStart
• BCC
• CC
• Community
• Customers
• DeliveryPriorityCode
• Description
• ExchangeItemId
• ExchangeWebLink
• From
• ImportSequenceNumber
• IsBilled
• IsMapiPrivate
• IsWorkflowCreated
• LastOnHoldTime
• LeftVoiceMail
• msdyn_activeagentassignedon
• msdyn_activeagentgroupid
• msdyn_activeagentid
• msdyn_activeintentfamilyid
• msdyn_activeintentgroupid
• msdyn_activeintentid
• msdyn_activeintentstring
• msdyn_activesessionparticipantid
• msdyn_averageresponsetimeinmsadjforoh
• msdyn_casefieldsupdatedbyAI
• msdyn_cdsqueueid
• msdyn_channel
• msdyn_channelconnectionid
• msdyn_channelinstanceid
• msdyn_channelproviderName
• msdyn_closedon
• msdyn_conversationactivechattimeinseconds
• msdyn_conversationactivewrapuptimeinseconds
• msdyn_conversationactivitystate
• msdyn_conversationfirstwaittimeinseconds
• msdyn_conversationhandletimeinseconds
• msdyn_conversationholdtimeinseconds
• msdyn_ConversationSummaryField
• msdyn_conversationtalktimeinseconds
• msdyn_conversationwrapuptimeinseconds
• msdyn_copilotengaged
• msdyn_createdon
• msdyn_customer
• msdyn_customerIdType
• msdyn_customerlanguageid
• msdyn_customerlocale
• msdyn_customersentimentlabel
• msdyn_dailytopicid
• msdyn_effortpredictionresult
• msdyn_escalationcount
• msdyn_externalcontext
• msdyn_firstresponsetimeinmsadjforoh
• msdyn_firstwaitstartedon
• msdyn_infracreatedby
• msdyn_initiatedon
• msdyn_intent
• msdyn_isabandoned
• msdyn_isagentaccepted
• msdyn_isagentsession
• msdyn_isoutbound
• msdyn_IssueId
• msdyn_languageid
• msdyn_lastsessionid
• msdyn_liveworkstreamid
• msdyn_liveworkstreamnotificationdata
• msdyn_modifiedon
• msdyn_ocliveworkitemid
• msdyn_overflowtransfercount
• msdyn_queueid
• msdyn_queueitemid
• msdyn_regionid
• msdyn_routableobjectid
• msdyn_routableobjectidIdType
• msdyn_routableobjectlogicalname
• msdyn_routingtype
• msdyn_socialprofileid
• msdyn_startedon
• msdyn_statereason
• msdyn_statuschangereason
• msdyn_statusupdatedon
• msdyn_thirdpartyconversation
• msdyn_TimelineControlField
• msdyn_title
• msdyn_TranscriptControl
• msdyn_transfercount
• msdyn_urcustomersentimentkeywords
• msdyn_urcustomersentimentlabel
• msdyn_urcustomersentimentscore
• msdyn_workstreamworkdistributionmode
• msdyn_wrapupinitiatedon
• OptionalAttendees
• Organizer
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• Partners
• PriorityCode
• ProcessId
• RegardingObjectId
• RegardingObjectTypeCode
• RequiredAttendees
• Resources
• ScheduledDurationMinutes
• ScheduledEnd
• ScheduledStart
• ServiceId
• SLAId
• SortDate
• StageId
• StateCode
• StatusCode
• Subject
• TimeZoneRuleVersionNumber
• To
• TransactionCurrencyId
• TraversedPath
• UTCConversionTimeZoneCode

ActivityAdditionalParams

Property	Value
Description	Additional information provided by the external application as JSON. For internal use only.
DisplayName	Activity Additional Parameters
IsValidForForm	True
IsValidForRead	True
LogicalName	activityadditionalparams
RequiredLevel	None
Type	Memo
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	8192

ActivityId

Property	Value
Description	Unique identifier of the activity.
DisplayName	Activity
IsValidForForm	False
IsValidForRead	True
LogicalName	activityid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ActualDurationMinutes

Property	Value
Description	Actual duration of the activity in minutes.
DisplayName	Actual Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	actualdurationminutes
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

ActualEnd

Property	Value
Description	Actual end time of the activity.
DisplayName	Actual End
IsValidForForm	True
IsValidForRead	True
LogicalName	actualend
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ActualStart

Property	Value
Description	Actual start time of the activity.
DisplayName	Actual Start
IsValidForForm	True
IsValidForRead	True
LogicalName	actualstart
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

BCC

Property	Value
Description	Blind Carbon-copy (bcc) recipients of the activity.
DisplayName	BCC
IsValidForForm	True
IsValidForRead	True
LogicalName	bcc
RequiredLevel	None
Type	PartyList
Targets	account, contact, lead, systemuser

CC

Property	Value
Description	Carbon-copy (cc) recipients of the activity.
DisplayName	CC
IsValidForForm	True
IsValidForRead	True
LogicalName	cc
RequiredLevel	None
Type	PartyList
Targets	account, contact, lead, systemuser

Community

Property	Value
Description	Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.
DisplayName	Social Channel
IsValidForForm	False
IsValidForRead	True
LogicalName	community
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	socialprofile_community

Community Choices/Options

Value	Label
0	Other
1	Facebook
2	Twitter
3	Line
4	Wechat
5	Cortana
6	Direct Line
7	Microsoft Teams
8	Direct Line Speech
9	Email
10	GroupMe
11	Kik
12	Telegram
13	Skype
14	Slack
15	WhatsApp
16	Apple Messages For Business
17	Google's Business Messages

Customers

Property	Value
Description	Customer with which the activity is associated.
DisplayName	Customers
IsValidForForm	True
IsValidForRead	True
LogicalName	customers
RequiredLevel	None
Type	PartyList
Targets	account, contact

DeliveryPriorityCode

Property	Value
Description	Priority of delivery of the activity to the email server.
DisplayName	Delivery Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	deliveryprioritycode
RequiredLevel	None
Type	Picklist
DefaultFormValue	1
GlobalChoiceName	activitypointer_deliveryprioritycode

DeliveryPriorityCode Choices/Options

Value	Label
0	Low
1	Normal
2	High

Description

Property	Value
Description	Description of the activity.
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	description
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

ExchangeItemId

Property	Value
Description	The message id of activity which is returned from Exchange Server.
DisplayName	Exchange Item ID
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeitemid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

ExchangeWebLink

Property	Value
Description	Shows the web link of Activity of type email.
DisplayName	Exchange WebLink
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeweblink
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1250

From

Property	Value
Description	Person who the activity is from.
DisplayName	From
IsValidForForm	True
IsValidForRead	True
LogicalName	from
RequiredLevel	None
Type	PartyList
Targets	account, contact, lead, systemuser

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsBilled

Property	Value
Description	Information regarding whether the activity was billed as part of resolving a case.
DisplayName	Is Billed
IsValidForForm	False
IsValidForRead	True
LogicalName	isbilled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_isbilled
DefaultValue	False
True Label	Yes
False Label	No

IsMapiPrivate

Property	Value
Description	For internal use only.
DisplayName	Is Private
IsValidForForm	False
IsValidForRead	True
LogicalName	ismapiprivate
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_ismapiprivate
DefaultValue	False
True Label	Yes
False Label	No

IsWorkflowCreated

Property	Value
Description	Information regarding whether the activity was created from a workflow rule.
DisplayName	Is Workflow Created
IsValidForForm	False
IsValidForRead	True
LogicalName	isworkflowcreated
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_isworkflowcreated
DefaultValue	False
True Label	Yes
False Label	No

LastOnHoldTime

Property	Value
Description	Contains the date and time stamp of the last on hold time.
DisplayName	Last On Hold Time
IsValidForForm	True
IsValidForRead	True
LogicalName	lastonholdtime
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

LeftVoiceMail

Property	Value
Description	Left the voice mail
DisplayName	Left Voice Mail
IsValidForForm	True
IsValidForRead	True
LogicalName	leftvoicemail
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_leftvoicemail
DefaultValue	False
True Label	Yes
False Label	No

msdyn_activeagentassignedon

Property	Value
Description	Date and time when last agent was assigned to the conversation
DisplayName	Active Agent Assigned On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeagentassignedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_activeagentgroupid

Property	Value
Description	Active Agent Group Associated with the Conversation
DisplayName	Active Agent Group
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeagentgroupid
RequiredLevel	None
Type	Lookup
Targets	msdyn_agentgroup

msdyn_activeagentid

Property	Value
Description	Indicates the agent currently assigned to the conversation or last assigned agent for a closed conversation. It is populated as empty or null if the customer(C2) ends or is disconnected before the agent accepts conversation.
DisplayName	Active Agent
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeagentid
RequiredLevel	None
Type	Lookup
Targets	systemuser

msdyn_activeintentfamilyid

Property	Value
Description	Active Intent Family Associated with the Conversation
DisplayName	Active Intent Family
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeintentfamilyid
RequiredLevel	None
Type	Lookup
Targets	msdyn_intentfamily

msdyn_activeintentgroupid

Property	Value
Description	Active Intent Group Associated with the Conversation
DisplayName	Active Intent Group
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeintentgroupid
RequiredLevel	None
Type	Lookup
Targets	msdyn_intent

msdyn_activeintentid

Property	Value
Description	Active Intent Associated with the Conversation
DisplayName	Active Intent
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeintentid
RequiredLevel	None
Type	Lookup
Targets	msdyn_intent

msdyn_activeintentstring

Property	Value
Description	intent string (in case the intent is new or unknown)
DisplayName	Active Intent String
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activeintentstring
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_activesessionparticipantid

Property	Value
Description
DisplayName	Active session participant
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_activesessionparticipantid
RequiredLevel	None
Type	Lookup
Targets	msdyn_sessionparticipant

msdyn_averageresponsetimeinmsadjforoh

Property	Value
Description	Average time it took to respond to customer, excluding agent's out of operating hours (OOOH)
DisplayName	Conversation average response time
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_averageresponsetimeinmsadjforoh
RequiredLevel	None
Type	Decimal
ImeMode	Auto
MaxValue	100000000000
MinValue	-100000000000
Precision	2
SourceTypeMask	0

msdyn_casefieldsupdatedbyAI

Property	Value
Description	Stores the information about fields updated by Autonomous Case Create and Update process.
DisplayName	Case Updated Fields by AI
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_casefieldsupdatedbyAI
RequiredLevel	None
Type	Memo
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	8192

msdyn_cdsqueueid

Property	Value
Description	Unique identifier for Queue associated with Conversation.
DisplayName	Queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_cdsqueueid
RequiredLevel	None
Type	Lookup
Targets	queue

msdyn_channel

Property	Value
Description	The channel(s) in the conversation.
DisplayName	Channel
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_channel
RequiredLevel	None
Type	MultiSelectPicklist
DefaultFormValue
GlobalChoiceName	msdyn_streamsource

msdyn_channel Choices/Options

Value	Label
192350000	Entity Records

msdyn_channelconnectionid

Property	Value
Description	Unique identifier to identify the channel connection id. eg: WidgetAppId for LiveChat
DisplayName	Channel Connection Id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_channelconnectionid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	500

msdyn_channelinstanceid

Property	Value
Description	Unique identifier to identify the app to which this conversation belogs to.
DisplayName	Channel Instance ID
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_channelinstanceid
RequiredLevel	None
Type	Lookup
Targets	msdyn_channelinstance

msdyn_channelproviderName

Property	Value
Description	Channel Provider Name.
DisplayName	Channel Provider Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_channelproviderName
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_closedon

Property	Value
Description	Date and time when conversation was closed
DisplayName	Closed On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_closedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_conversationactivechattimeinseconds

Property	Value
Description
DisplayName	Conversation Active Chat Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationactivechattimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_conversationactivewrapuptimeinseconds

Property	Value
Description
DisplayName	Conversation Active Wrap Up Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationactivewrapuptimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_conversationactivitystate

Property	Value
Description	Indicates the current step or activity within an active conversation, such as whether the agent is talking, the customer is on hold etc.
DisplayName	Conversation activity state
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationactivitystate
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_conversationactivitystate

msdyn_conversationactivitystate Choices/Options

Value	Label
0	Default
1	Talk
2	Hold
3	Ended

msdyn_conversationfirstwaittimeinseconds

Property	Value
Description	Time in seconds conversation spend to be accepted
DisplayName	Conversation First Wait Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationfirstwaittimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_conversationhandletimeinseconds

Property	Value
Description
DisplayName	Conversation Handle Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationhandletimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_conversationholdtimeinseconds

Property	Value
Description
DisplayName	Conversation Hold Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationholdtimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_ConversationSummaryField

Property	Value
Description	Field to bind conversation summary control
DisplayName	Conversation summary field
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationsummaryfield
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Disabled
IsLocalizable	False
MaxLength	4000

msdyn_conversationtalktimeinseconds

Property	Value
Description
DisplayName	Conversation Talk Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationtalktimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_conversationwrapuptimeinseconds

Property	Value
Description
DisplayName	Conversation Wrap Up Time In Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationwrapuptimeinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_copilotengaged

Property	Value
Description
DisplayName	Copilot Engaged
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotengaged
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_copilotengaged
DefaultValue	False
True Label	Yes
False Label	No

msdyn_createdon

Property	Value
Description	Date and time when the activity was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_customer

Property	Value
Description	Customer with which the activity is associated.
DisplayName	Customer
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customer
RequiredLevel	None
Type	Customer
Targets	account, contact

msdyn_customerIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_customeridtype
RequiredLevel	None
Type	EntityName

msdyn_customerlanguageid

Property	Value
Description	The language of the customer in this conversation.
DisplayName	Customer Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customerlanguageid
RequiredLevel	None
Type	Lookup
Targets	msdyn_oclanguage

msdyn_customerlocale

Property	Value
Description	The locale of the customer participated in this conversation.
DisplayName	Customer Locale
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customerlocale
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_customersentimentlabel

Property	Value
Description	Customer Sentiment Label powered by Sentiment Service
DisplayName	Customer Sentiment
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customersentimentlabel
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_customersentimentlabel

msdyn_customersentimentlabel Choices/Options

Value	Label
0	N/A
7	Very negative
8	Negative
9	Slightly negative
10	Neutral
11	Slightly positive
12	Positive
13	Very positive

msdyn_dailytopicid

Property	Value
Description	Look up to daily topic entity.
DisplayName	TopicID
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_dailytopicid
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocsentimentdailytopic

msdyn_effortpredictionresult

Property	Value
Description
DisplayName	Effort prediction result
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_effortpredictionresult
RequiredLevel	None
Type	Lookup
Targets	msdyn_effortpredictionresult

msdyn_escalationcount

Property	Value
Description	Number of times conversation was escalated to Supervisor i.e. transferred to Supervisor
DisplayName	Escalation Count
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_escalationcount
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_externalcontext

Property	Value
Description	External context captured.
DisplayName	External context
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_externalcontext
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocexternalcontext

msdyn_firstresponsetimeinmsadjforoh

Property	Value
Description	Time it took to respond to customer, excluding agent's out of operating hours (OOOH)
DisplayName	Conversation first response time
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_firstresponsetimeinmsadjforoh
RequiredLevel	None
Type	Decimal
ImeMode	Auto
MaxValue	100000000000
MinValue	-100000000000
Precision	2
SourceTypeMask	0

msdyn_firstwaitstartedon

Property	Value
Description	Time when conversation started waiting to be assigned
DisplayName	First Wait Started On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_firstwaitstartedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_infracreatedby

Property	Value
Description	Signifies which infra this conversation was created by, and thereby which infra to process in. For internal use only.
DisplayName	Infra Created By
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_infracreatedby
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_initiatedon

Property	Value
Description	Time when conversation was initiated
DisplayName	Initiated On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_initiatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_intent

Property	Value
Description	Intent of Conversation
DisplayName	Intent of Conversation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_intent
RequiredLevel	None
Type	String
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	500

msdyn_isabandoned

Property	Value
Description
DisplayName	Is Abandoned
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isabandoned
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_isabandoned
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isagentaccepted

Property	Value
Description
DisplayName	Is Agent Accepted
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isagentaccepted
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_isagentaccepted
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isagentsession

Property	Value
Description
DisplayName	Is Agent Session
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isagentsession
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_isagentsession
DefaultValue	True
True Label	Yes
False Label	No

msdyn_isoutbound

Property	Value
Description	Indicates if its an outbound Conversation
DisplayName	Outbound Conversation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isoutbound
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_isoutbound
DefaultValue	False
True Label	Yes
False Label	No

msdyn_IssueId

Property	Value
Description	Unique identifier for Case associated with Conversation.
DisplayName	Issue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_issueid
RequiredLevel	None
Type	Lookup
Targets	incident

msdyn_languageid

Property	Value
Description	Identifier for language associated with live work item
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_languageid
RequiredLevel	None
Type	Lookup
Targets	msdyn_language

msdyn_lastsessionid

Property	Value
Description	Last agent session
DisplayName	Last Session
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_lastsessionid
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocsession

msdyn_liveworkstreamid

Property	Value
Description	Work stream associated to the conversation
DisplayName	Work stream
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkstreamid
RequiredLevel	None
Type	Lookup
Targets	msdyn_liveworkstream

msdyn_liveworkstreamnotificationdata

Property	Value
Description	LiveWorkStream notification data provided as JSON. For internal use only.
DisplayName	LiveWorkStream Notification Data
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkstreamnotificationdata
RequiredLevel	None
Type	Memo
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	8192

msdyn_modifiedon

Property	Value
Description	Date and time when conversation was last modified
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_ocliveworkitemid

Property	Value
Description	Unique Id of conversation
DisplayName	ConversationId
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocliveworkitemid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_overflowtransfercount

Property	Value
Description	Number of times work item got transferred to another queue due to overflow
DisplayName	Overflow Transfer Count
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_overflowtransfercount
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_queueid

Property	Value
Description	Unique identifier for msdyn_omnichannelqueue associated with Conversation
DisplayName	Queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_queueid
RequiredLevel	None
Type	Lookup
Targets	msdyn_omnichannelqueue

msdyn_queueitemid

Property	Value
Description	Queue item associated with the conversation
DisplayName	Queue item
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_queueitemid
RequiredLevel	None
Type	Lookup
Targets	queueitem

msdyn_regionid

Property	Value
Description	Identifier for region associated with live work item
DisplayName	Region
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_regionid
RequiredLevel	None
Type	Lookup
Targets	msdyn_region

msdyn_routableobjectid

Property	Value
Description	Unique identifier of the routed record. Records are of those entities enabled for Unified Routing and have at least one Workstream created. For internal use only.
DisplayName	Routed record
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_routableobjectid
RequiredLevel	None
Type	Lookup
Targets	task

msdyn_routableobjectidIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_routableobjectididtype
RequiredLevel	None
Type	EntityName

msdyn_routableobjectlogicalname

Property	Value
Description
DisplayName	Record routing routable object type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_routableobjectlogicalname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	500

msdyn_routingtype

Property	Value
Description	Routing Type
DisplayName	Routing Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_routingtype
RequiredLevel	None
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_routingtype

msdyn_routingtype Choices/Options

Value	Label
0	Rule Based
1	Intent Based

msdyn_socialprofileid

Property	Value
Description	Lookup for the Social Profile Entity Record.
DisplayName	Social Profile
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_socialprofileid
RequiredLevel	None
Type	Lookup
Targets	socialprofile

msdyn_startedon

Property	Value
Description	Date and time when conversation was started
DisplayName	Started On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_startedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_statereason

Property	Value
Description	Reason for conversation for being in the current state
DisplayName	State Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_statereason
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_statuschangereason

Property	Value
Description	Reason for conversation status change
DisplayName	Status change reason
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_statuschangereason
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_statuschangereason

msdyn_statuschangereason Choices/Options

Value	Label
192350001	AwaitingAgentAssignment
192350002	AwaitingAgentAcceptance
192350003	InConversation
192350004	AwaitingCustomerResponse
192350005	AgentMovedToWrapUp
192350006	CustomerDisconnectedOrLeftActiveConversation
192350007	CutomerMovedToWrapUp
192350008	ConversationEndedByAgent
192350009	AutoClosedFromWaitingState
192350010	AutoClosedBySystem
192350011	ClosedDueToOverflow
192350012	CustomerDisconnectedOrLeftOpenConversation
192350013	ConversationEndedByBot
192350014	ClosedDueToFailure
192350015	ForceClosedBySupervisor
192350016	ClosedInDataverseDirectlyByAdmin
192350017	AssignedBySupervisor

msdyn_statusupdatedon

Property	Value
Description	Date and time when conversation status was last modified
DisplayName	Status Updated On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_statusupdatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_thirdpartyconversation

Property	Value
Description	Third Party Conversation
DisplayName	Third Party Conversation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_thirdpartyconversation
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocliverworkitem_msdyn_thirdpartyconversation
DefaultValue	False
True Label	Yes
False Label	No

msdyn_TimelineControlField

Property	Value
Description	Field to bind Timelinewall control
DisplayName	Timeline Control Field
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_timelinecontrolfield
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Disabled
IsLocalizable	False
MaxLength	2000

msdyn_title

Property	Value
Description	Conversation Title
DisplayName	Title
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_title
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_TranscriptControl

Property	Value
Description	Placeholder for Transcript Control
DisplayName	Chat Transcript
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transcriptcontrol
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_transfercount

Property	Value
Description	Number of times the conversation was transferred
DisplayName	Transfer Count
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transfercount
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_urcustomersentimentkeywords

Property	Value
Description	UR Customer Sentiment Keywords
DisplayName	UR Customer Sentiment Keywords
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_urcustomersentimentkeywords
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_urcustomersentimentlabel

Property	Value
Description
DisplayName	Sentiment Category
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_urcustomersentimentlabel
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_ocliveworkitem_msdyn_urcustomersentimentlabel

msdyn_urcustomersentimentlabel Choices/Options

Value	Label
0	N/A
7	Very negative
8	Negative
9	Slightly negative
10	Neutral
11	Slightly positive
12	Positive
13	Very positive

msdyn_urcustomersentimentscore

Property	Value
Description	UR Customer Sentiment Score
DisplayName	UR Customer Sentiment Score
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_urcustomersentimentscore
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	0

msdyn_workstreamworkdistributionmode

Property	Value
Description	Work distribution mode of the associated work stream
DisplayName	Work distribution mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_workstreamworkdistributionmode
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_workdistributionmode

msdyn_workstreamworkdistributionmode Choices/Options

Value	Label
192350000	Push
192350001	Pick

msdyn_wrapupinitiatedon

Property	Value
Description	Date and time when conversation end
DisplayName	Wrap-up Status Intiated On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_wrapupinitiatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

OptionalAttendees

Property	Value
Description	List of optional attendees for the activity.
DisplayName	Optional Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	optionalattendees
RequiredLevel	None
Type	PartyList
Targets	account, contact, entitlement, equipment, knowledgearticle, lead, msdyn_salessuggestion, queue, systemuser, unresolvedaddress

Organizer

Property	Value
Description	Person who organized the activity.
DisplayName	Organizer
IsValidForForm	True
IsValidForRead	True
LogicalName	organizer
RequiredLevel	None
Type	PartyList
Targets	systemuser

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Unique identifier of the user or team who owns the activity.
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

Partners

Property	Value
Description	Outsource vendor with which activity is associated.
DisplayName	Outsource Vendors
IsValidForForm	True
IsValidForRead	True
LogicalName	partners
RequiredLevel	None
Type	PartyList
Targets	account, contact

PriorityCode

Property	Value
Description	Priority of the activity.
DisplayName	Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	prioritycode
RequiredLevel	None
Type	Picklist
DefaultFormValue	1
GlobalChoiceName	msdyn_ocliveworkitem_prioritycode

PriorityCode Choices/Options

Value	Label
0	Low
1	Normal
2	High

ProcessId

Property	Value
Description	Unique identifier of the Process.
DisplayName	Process
IsValidForForm	False
IsValidForRead	True
LogicalName	processid
RequiredLevel	None
Type	Uniqueidentifier

RegardingObjectId

Property	Value
Description	Unique identifier of the object with which the activity is associated.
DisplayName	Regarding
IsValidForForm	True
IsValidForRead	True
LogicalName	regardingobjectid
RequiredLevel	None
Type	Lookup
Targets	account, adx_invitation, bookableresourcebooking, bookableresourcebookingheader, bulkoperation, campaign, campaignactivity, contact, contract, entitlement, entitlementtemplate, incident, interactionforemail, invoice, knowledgearticle, knowledgebaserecord, lead, msdyn_customerasset, msdyn_playbookinstance, msdyn_postalbum, msdyn_salessuggestion, msdyn_swarm, mspp_adplacement, mspp_pollplacement, mspp_publishingstatetransitionrule, mspp_redirect, mspp_shortcut, mspp_website, opportunity, quote, salesorder, site

RegardingObjectTypeCode

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjecttypecode
RequiredLevel	None
Type	EntityName

RequiredAttendees

Property	Value
Description	List of required attendees for the activity.
DisplayName	Required Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	requiredattendees
RequiredLevel	None
Type	PartyList
Targets	account, contact, entitlement, equipment, knowledgearticle, lead, msdyn_salessuggestion, queue, systemuser, unresolvedaddress

Resources

Property	Value
Description	Users or facility/equipment that are required for the activity.
DisplayName	Resources
IsValidForForm	True
IsValidForRead	True
LogicalName	resources
RequiredLevel	None
Type	PartyList
Targets	equipment, systemuser

ScheduledDurationMinutes

Property	Value
Description	Scheduled duration of the activity, specified in minutes.
DisplayName	Scheduled Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduleddurationminutes
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

ScheduledEnd

Property	Value
Description	Scheduled end time of the activity.
DisplayName	Due Date
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledend
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ScheduledStart

Property	Value
Description	Scheduled start time of the activity.
DisplayName	Start Date
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledstart
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ServiceId

Property	Value
Description	Unique identifier of an associated service.
DisplayName	Service
IsValidForForm	False
IsValidForRead	True
LogicalName	serviceid
RequiredLevel	None
Type	Lookup
Targets	service

SLAId

Property	Value
Description	Choose the service level agreement (SLA) that you want to apply to the case record.
DisplayName	SLA
IsValidForForm	True
IsValidForRead	True
LogicalName	slaid
RequiredLevel	None
Type	Lookup
Targets	sla

SortDate

Property	Value
Description	Shows the date and time by which the activities are sorted.
DisplayName	Sort Date
IsValidForForm	True
IsValidForRead	True
LogicalName	sortdate
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

StageId

Property	Value
Description	Unique identifier of the Stage.
DisplayName	Process Stage
IsValidForForm	False
IsValidForRead	True
LogicalName	stageid
RequiredLevel	None
Type	Uniqueidentifier

StateCode

Property	Value
Description	State of the conversation record
DisplayName	State
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue	0
GlobalChoiceName	msdyn_ocliveworkitem_statecode

StateCode Choices/Options

Value	Details
0	Label: Open DefaultStatus: 1 InvariantName: Open
1	Label: Closed DefaultStatus: 4 InvariantName: Closed
2	Label: Resolved DefaultStatus: 6 InvariantName: Resolved
3	Label: Scheduled DefaultStatus: 7 InvariantName: Scheduled
4	Label: Wrap-up (Deprecated) DefaultStatus: 5 InvariantName: Wrap-up (Deprecated)

StatusCode

Property	Value
Description	Reason for the status of the activity.
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue	-1
GlobalChoiceName	msdyn_ocliveworkitem_statuscode

StatusCode Choices/Options

Value	Details
1	Label: Open State:0 TransitionData: None
2	Label: Active State:0 TransitionData: None
3	Label: Waiting State:0 TransitionData: None
4	Label: Closed State:1 TransitionData: None
5	Label: Wrap-up State:0 TransitionData: None
6	Label: Resolved State:2 TransitionData: None
7	Label: Scheduled State:3 TransitionData: None

Subject

Property	Value
Description	Subject associated with the activity.
DisplayName	Subject
IsValidForForm	True
IsValidForRead	True
LogicalName	subject
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

To

Property	Value
Description	Person who is the receiver of the activity.
DisplayName	To
IsValidForForm	True
IsValidForRead	True
LogicalName	to
RequiredLevel	None
Type	PartyList
Targets	account, contact, lead, systemuser

TransactionCurrencyId

Property	Value
Description	Unique identifier of the currency associated with the activitypointer.
DisplayName	Currency
IsValidForForm	True
IsValidForRead	True
LogicalName	transactioncurrencyid
RequiredLevel	None
Type	Lookup
Targets	transactioncurrency

TraversedPath

Property	Value
Description	For internal use only.
DisplayName	Traversed Path
IsValidForForm	False
IsValidForRead	True
LogicalName	traversedpath
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1250

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ActivityTypeCode
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• DeliveryLastAttemptedOn
• ExchangeRate
• InstanceTypeCode
• IsRegularActivity
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• msdyn_customerName
• msdyn_customerYomiName
• OnHoldTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• PostponeActivityProcessingUntil
• SenderMailboxId
• SentOn
• SeriesId
• SLAInvokedId
• VersionNumber

ActivityTypeCode

Property	Value
Description	Type of activity.
DisplayName	Activity Type
IsValidForForm	False
IsValidForRead	True
LogicalName	activitytypecode
RequiredLevel	SystemRequired
Type	EntityName

CreatedBy

Property	Value
Description	Unique identifier of the user who created the activity.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the activity was created.
DisplayName	Date Created
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the activitypointer.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

DeliveryLastAttemptedOn

Property	Value
Description	Date and time when the delivery of the activity was last attempted.
DisplayName	Date Delivery Last Attempted
IsValidForForm	True
IsValidForRead	True
LogicalName	deliverylastattemptedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ExchangeRate

Property	Value
Description	Exchange rate for the currency associated with the activitypointer with respect to the base currency.
DisplayName	Exchange Rate
IsValidForForm	True
IsValidForRead	True
LogicalName	exchangerate
RequiredLevel	None
Type	Decimal
ImeMode	Disabled
MaxValue	100000000000
MinValue	1E-12
Precision	12
SourceTypeMask	0

InstanceTypeCode

Property	Value
Description	Type of instance of a recurring series.
DisplayName	Recurring Instance Type
IsValidForForm	False
IsValidForRead	True
LogicalName	instancetypecode
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	msdyn_ocliveworkitem_instancetypecode

InstanceTypeCode Choices/Options

Value	Label
0	Not Recurring
1	Recurring Master
2	Recurring Instance
3	Recurring Exception
4	Recurring Future Exception

IsRegularActivity

Property	Value
Description	Information regarding whether the activity is a regular activity type or event type.
DisplayName	Is Regular Activity
IsValidForForm	False
IsValidForRead	True
LogicalName	isregularactivity
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	activitypointer_isregularactivity
DefaultValue	True
True Label	Yes
False Label	No

ModifiedBy

Property	Value
Description	Unique identifier of user who last modified the activity.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when activity was last modified.
DisplayName	Last Updated
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who last modified the activitypointer.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

msdyn_customerName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_customername
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_customerYomiName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_customeryominame
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

OnHoldTime

Property	Value
Description	Shows how long, in minutes, that the record was on hold.
DisplayName	On Hold Time (Minutes)
IsValidForForm	True
IsValidForRead	True
LogicalName	onholdtime
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

OwnerIdName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier of the business unit that owns the activity.
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier of the team that owns the activity.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier of the user that owns the activity.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

PostponeActivityProcessingUntil

Property	Value
Description	For internal use only.
DisplayName	Delay activity processing until
IsValidForForm	False
IsValidForRead	True
LogicalName	postponeactivityprocessinguntil
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

SenderMailboxId

Property	Value
Description	Unique identifier of the mailbox associated with the sender of the email message.
DisplayName	Sender's Mailbox
IsValidForForm	False
IsValidForRead	True
LogicalName	sendermailboxid
RequiredLevel	None
Type	Lookup
Targets	mailbox

SentOn

Property	Value
Description	Date and time when the activity was sent.
DisplayName	Date Sent
IsValidForForm	True
IsValidForRead	True
LogicalName	senton
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

SeriesId

Property	Value
Description	Uniqueidentifier specifying the id of recurring series of an instance.
DisplayName	Series Id
IsValidForForm	False
IsValidForRead	True
LogicalName	seriesid
RequiredLevel	None
Type	Uniqueidentifier

SLAInvokedId

Property	Value
Description	Last SLA that was applied to this case. This field is for internal use only.
DisplayName	Last SLA applied
IsValidForForm	False
IsValidForRead	True
LogicalName	slainvokedid
RequiredLevel	None
Type	Lookup
Targets	sla

VersionNumber

Property	Value
Description	Version number of the activity.
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• account_msdyn_ocliveworkitems
• activity_pointer_msdyn_ocliveworkitem
• adx_invitation_msdyn_ocliveworkitems
• bookableresourcebooking_msdyn_ocliveworkitems
• bookableresourcebookingheader_msdyn_ocliveworkitems
• bulkoperation_msdyn_ocliveworkitems
• campaign_msdyn_ocliveworkitems
• campaignactivity_msdyn_ocliveworkitems
• contact_msdyn_ocliveworkitems
• contract_msdyn_ocliveworkitems
• entitlement_msdyn_ocliveworkitems
• entitlementtemplate_msdyn_ocliveworkitems
• incident_msdyn_ocliveworkitems
• interactionforemail_msdyn_ocliveworkitems
• invoice_msdyn_ocliveworkitems
• knowledgearticle_msdyn_ocliveworkitems
• knowledgebaserecord_msdyn_ocliveworkitems
• lead_msdyn_ocliveworkitems
• msdyn_account_msdyn_ocliveworkitem_Customer
• msdyn_contact_msdyn_ocliveworkitem_Customer
• msdyn_customerasset_msdyn_ocliveworkitems
• msdyn_incident_msdyn_ocliveworkitem
• msdyn_msdyn_effortpredictionresult_msdyn_ocliveworkitem_effortpredictionresult
• msdyn_msdyn_language_msdyn_ocliveworkitem_msdyn_languageid
• msdyn_msdyn_liveworkitem_msdyn_channelinstance
• msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid
• msdyn_msdyn_oclanguage_msdyn_ocliveworkitem_customerlanguageid
• msdyn_msdyn_ocliveworkitem_msdyn_agentgroup_activeagentgroupid
• msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentgroupid
• msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentid
• msdyn_msdyn_ocliveworkitem_msdyn_intentfamily_activeintentfamilyid
• msdyn_msdyn_ocliveworkitem_task_msdyn_routableobjectid
• msdyn_msdyn_ocsentimentdailytopic_msdyn_ocliveworkitem_dailytopicid
• msdyn_msdyn_ocsession_msdyn_ocliveworkitem_lastsessionid
• msdyn_msdyn_sessionparticipant_msdyn_ocliveworkitem_activesessionparticipantid
• msdyn_ocliveworkitem_businessunit_owningbusinessunit
• msdyn_ocliveworkitem_mailbox_sendermailboxid
• msdyn_ocliveworkitem_msdyn_externalcontext_msdyn_ocexternalcontextid
• msdyn_ocliveworkitem_owner_ownerid
• msdyn_ocliveworkitem_regionid_msdyn_region
• msdyn_ocliveworkitem_service_serviceid
• msdyn_ocliveworkitem_sla_slaid
• msdyn_ocliveworkitem_sla_slainvokedid
• msdyn_ocliveworkitem_systemuser_createdby
• msdyn_ocliveworkitem_systemuser_createdonbehalfby
• msdyn_ocliveworkitem_systemuser_modifiedby
• msdyn_ocliveworkitem_systemuser_modifiedonbehalfby
• msdyn_ocliveworkitem_systemuser_owninguser
• msdyn_ocliveworkitem_team_owningteam
• msdyn_ocliveworkitem_transactioncurrency_transactioncurrencyid
• msdyn_postalbum_msdyn_ocliveworkitems
• msdyn_queue_msdyn_ocliveworkitem_queueid
• msdyn_queueitem_msdyn_ocliveworkitem_queueitemid
• msdyn_salessuggestion_msdyn_ocliveworkitems
• msdyn_socialprofile_msdyn_ocliveworkitem_socialprofileid
• msdyn_swarm_msdyn_ocliveworkitems
• msdyn_systemuser_msdyn_ocliveworkitem_activeagentid
• mspp_adplacement_msdyn_ocliveworkitems
• mspp_pollplacement_msdyn_ocliveworkitems
• mspp_publishingstatetransitionrule_msdyn_ocliveworkitems
• mspp_redirect_msdyn_ocliveworkitems
• mspp_shortcut_msdyn_ocliveworkitems
• mspp_website_msdyn_ocliveworkitems
• opportunity_msdyn_ocliveworkitems
• quote_msdyn_ocliveworkitems
• salesorder_msdyn_ocliveworkitems
• site_msdyn_ocliveworkitems

account_msdyn_ocliveworkitems

One-To-Many Relationship: account account_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	account
ReferencedAttribute	accountid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_account_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

activity_pointer_msdyn_ocliveworkitem

One-To-Many Relationship: activitypointer activity_pointer_msdyn_ocliveworkitem

Property	Value
ReferencedEntity	activitypointer
ReferencedAttribute	activityid
ReferencingAttribute	activityid
ReferencingEntityNavigationPropertyName	activityid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

adx_invitation_msdyn_ocliveworkitems

One-To-Many Relationship: adx_invitation adx_invitation_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	adx_invitation
ReferencedAttribute	adx_invitationid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_adx_invitation_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

bookableresourcebooking_msdyn_ocliveworkitems

One-To-Many Relationship: bookableresourcebooking bookableresourcebooking_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	bookableresourcebooking
ReferencedAttribute	bookableresourcebookingid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_bookableresourcebooking_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

bookableresourcebookingheader_msdyn_ocliveworkitems

One-To-Many Relationship: bookableresourcebookingheader bookableresourcebookingheader_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	bookableresourcebookingheader
ReferencedAttribute	bookableresourcebookingheaderid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_bookableresourcebookingheader_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

bulkoperation_msdyn_ocliveworkitems

One-To-Many Relationship: bulkoperation bulkoperation_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	bulkoperation
ReferencedAttribute	activityid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_bulkoperation_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

campaign_msdyn_ocliveworkitems

One-To-Many Relationship: campaign campaign_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	campaign
ReferencedAttribute	campaignid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_campaign_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

campaignactivity_msdyn_ocliveworkitems

One-To-Many Relationship: campaignactivity campaignactivity_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	campaignactivity
ReferencedAttribute	activityid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_campaignactivity_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

contact_msdyn_ocliveworkitems

One-To-Many Relationship: contact contact_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	contact
ReferencedAttribute	contactid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_contact_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

contract_msdyn_ocliveworkitems

One-To-Many Relationship: contract contract_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	contract
ReferencedAttribute	contractid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_contract_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

entitlement_msdyn_ocliveworkitems

One-To-Many Relationship: entitlement entitlement_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	entitlement
ReferencedAttribute	entitlementid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_entitlement_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

entitlementtemplate_msdyn_ocliveworkitems

One-To-Many Relationship: entitlementtemplate entitlementtemplate_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	entitlementtemplate
ReferencedAttribute	entitlementtemplateid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_entitlementtemplate_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

incident_msdyn_ocliveworkitems

One-To-Many Relationship: incident incident_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	incident
ReferencedAttribute	incidentid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_incident_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

interactionforemail_msdyn_ocliveworkitems

One-To-Many Relationship: interactionforemail interactionforemail_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	interactionforemail
ReferencedAttribute	interactionforemailid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_new_interactionforemail_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

invoice_msdyn_ocliveworkitems

One-To-Many Relationship: invoice invoice_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	invoice
ReferencedAttribute	invoiceid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_invoice_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

knowledgearticle_msdyn_ocliveworkitems

One-To-Many Relationship: knowledgearticle knowledgearticle_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	knowledgearticle
ReferencedAttribute	knowledgearticleid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_knowledgearticle_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

knowledgebaserecord_msdyn_ocliveworkitems

One-To-Many Relationship: knowledgebaserecord knowledgebaserecord_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	knowledgebaserecord
ReferencedAttribute	knowledgebaserecordid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_knowledgebaserecord_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lead_msdyn_ocliveworkitems

One-To-Many Relationship: lead lead_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	lead
ReferencedAttribute	leadid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_lead_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

msdyn_account_msdyn_ocliveworkitem_Customer

One-To-Many Relationship: account msdyn_account_msdyn_ocliveworkitem_Customer

Property	Value
ReferencedEntity	account
ReferencedAttribute	accountid
ReferencingAttribute	msdyn_customer
ReferencingEntityNavigationPropertyName	msdyn_customer_msdyn_ocliveworkitem_account
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: Cascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_contact_msdyn_ocliveworkitem_Customer

One-To-Many Relationship: contact msdyn_contact_msdyn_ocliveworkitem_Customer

Property	Value
ReferencedEntity	contact
ReferencedAttribute	contactid
ReferencingAttribute	msdyn_customer
ReferencingEntityNavigationPropertyName	msdyn_customer_msdyn_ocliveworkitem_contact
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: Cascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_customerasset_msdyn_ocliveworkitems

One-To-Many Relationship: msdyn_customerasset msdyn_customerasset_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	msdyn_customerasset
ReferencedAttribute	msdyn_customerassetid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_msdyn_customerasset_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

msdyn_incident_msdyn_ocliveworkitem

One-To-Many Relationship: incident msdyn_incident_msdyn_ocliveworkitem

Property	Value
ReferencedEntity	incident
ReferencedAttribute	incidentid
ReferencingAttribute	msdyn_issueid
ReferencingEntityNavigationPropertyName	msdyn_IssueId_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_effortpredictionresult_msdyn_ocliveworkitem_effortpredictionresult

One-To-Many Relationship: msdyn_effortpredictionresult msdyn_msdyn_effortpredictionresult_msdyn_ocliveworkitem_effortpredictionresult

Property	Value
ReferencedEntity	msdyn_effortpredictionresult
ReferencedAttribute	msdyn_effortpredictionresultid
ReferencingAttribute	msdyn_effortpredictionresult
ReferencingEntityNavigationPropertyName	msdyn_effortpredictionresult_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_language_msdyn_ocliveworkitem_msdyn_languageid

One-To-Many Relationship: msdyn_language msdyn_msdyn_language_msdyn_ocliveworkitem_msdyn_languageid

Property	Value
ReferencedEntity	msdyn_language
ReferencedAttribute	msdyn_languageid
ReferencingAttribute	msdyn_languageid
ReferencingEntityNavigationPropertyName	msdyn_languageid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_liveworkitem_msdyn_channelinstance

One-To-Many Relationship: msdyn_channelinstance msdyn_msdyn_liveworkitem_msdyn_channelinstance

Property	Value
ReferencedEntity	msdyn_channelinstance
ReferencedAttribute	msdyn_channelinstanceid
ReferencingAttribute	msdyn_channelinstanceid
ReferencingEntityNavigationPropertyName	msdyn_channelinstanceid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid

One-To-Many Relationship: msdyn_liveworkstream msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid

Property	Value
ReferencedEntity	msdyn_liveworkstream
ReferencedAttribute	msdyn_liveworkstreamid
ReferencingAttribute	msdyn_liveworkstreamid
ReferencingEntityNavigationPropertyName	msdyn_liveworkstreamid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_oclanguage_msdyn_ocliveworkitem_customerlanguageid

One-To-Many Relationship: msdyn_oclanguage msdyn_msdyn_oclanguage_msdyn_ocliveworkitem_customerlanguageid

Property	Value
ReferencedEntity	msdyn_oclanguage
ReferencedAttribute	msdyn_oclanguageid
ReferencingAttribute	msdyn_customerlanguageid
ReferencingEntityNavigationPropertyName	msdyn_customerlanguageid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_msdyn_agentgroup_activeagentgroupid

One-To-Many Relationship: msdyn_agentgroup msdyn_msdyn_ocliveworkitem_msdyn_agentgroup_activeagentgroupid

Property	Value
ReferencedEntity	msdyn_agentgroup
ReferencedAttribute	msdyn_agentgroupid
ReferencingAttribute	msdyn_activeagentgroupid
ReferencingEntityNavigationPropertyName	msdyn_activeagentgroupid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentgroupid

One-To-Many Relationship: msdyn_intent msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentgroupid

Property	Value
ReferencedEntity	msdyn_intent
ReferencedAttribute	msdyn_intentid
ReferencingAttribute	msdyn_activeintentgroupid
ReferencingEntityNavigationPropertyName	msdyn_activeintentgroupid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentid

One-To-Many Relationship: msdyn_intent msdyn_msdyn_ocliveworkitem_msdyn_intent_activeintentid

Property	Value
ReferencedEntity	msdyn_intent
ReferencedAttribute	msdyn_intentid
ReferencingAttribute	msdyn_activeintentid
ReferencingEntityNavigationPropertyName	msdyn_activeintentid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_msdyn_intentfamily_activeintentfamilyid

One-To-Many Relationship: msdyn_intentfamily msdyn_msdyn_ocliveworkitem_msdyn_intentfamily_activeintentfamilyid

Property	Value
ReferencedEntity	msdyn_intentfamily
ReferencedAttribute	msdyn_intentfamilyid
ReferencingAttribute	msdyn_activeintentfamilyid
ReferencingEntityNavigationPropertyName	msdyn_activeintentfamilyid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_task_msdyn_routableobjectid

One-To-Many Relationship: task msdyn_msdyn_ocliveworkitem_task_msdyn_routableobjectid

Property	Value
ReferencedEntity	task
ReferencedAttribute	activityid
ReferencingAttribute	msdyn_routableobjectid
ReferencingEntityNavigationPropertyName	msdyn_msdyn_routableobjectid_msdyn_ocliveworkitem_task
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocsentimentdailytopic_msdyn_ocliveworkitem_dailytopicid

One-To-Many Relationship: msdyn_ocsentimentdailytopic msdyn_msdyn_ocsentimentdailytopic_msdyn_ocliveworkitem_dailytopicid

Property	Value
ReferencedEntity	msdyn_ocsentimentdailytopic
ReferencedAttribute	msdyn_ocsentimentdailytopicid
ReferencingAttribute	msdyn_dailytopicid
ReferencingEntityNavigationPropertyName	msdyn_dailytopicid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocsession_msdyn_ocliveworkitem_lastsessionid

One-To-Many Relationship: msdyn_ocsession msdyn_msdyn_ocsession_msdyn_ocliveworkitem_lastsessionid

Property	Value
ReferencedEntity	msdyn_ocsession
ReferencedAttribute	activityid
ReferencingAttribute	msdyn_lastsessionid
ReferencingEntityNavigationPropertyName	msdyn_lastsessionid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_sessionparticipant_msdyn_ocliveworkitem_activesessionparticipantid

One-To-Many Relationship: msdyn_sessionparticipant msdyn_msdyn_sessionparticipant_msdyn_ocliveworkitem_activesessionparticipantid

Property	Value
ReferencedEntity	msdyn_sessionparticipant
ReferencedAttribute	msdyn_sessionparticipantid
ReferencingAttribute	msdyn_activesessionparticipantid
ReferencingEntityNavigationPropertyName	msdyn_activesessionparticipantid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_businessunit_owningbusinessunit

One-To-Many Relationship: businessunit msdyn_ocliveworkitem_businessunit_owningbusinessunit

Property	Value
ReferencedEntity	businessunit
ReferencedAttribute	businessunitid
ReferencingAttribute	owningbusinessunit
ReferencingEntityNavigationPropertyName	owningbusinessunit_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_mailbox_sendermailboxid

One-To-Many Relationship: mailbox msdyn_ocliveworkitem_mailbox_sendermailboxid

Property	Value
ReferencedEntity	mailbox
ReferencedAttribute	mailboxid
ReferencingAttribute	sendermailboxid
ReferencingEntityNavigationPropertyName	sendermailboxid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_msdyn_externalcontext_msdyn_ocexternalcontextid

One-To-Many Relationship: msdyn_ocexternalcontext msdyn_ocliveworkitem_msdyn_externalcontext_msdyn_ocexternalcontextid

Property	Value
ReferencedEntity	msdyn_ocexternalcontext
ReferencedAttribute	msdyn_ocexternalcontextid
ReferencingAttribute	msdyn_externalcontext
ReferencingEntityNavigationPropertyName	msdyn_externalcontext_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_owner_ownerid

One-To-Many Relationship: owner msdyn_ocliveworkitem_owner_ownerid

Property	Value
ReferencedEntity	owner
ReferencedAttribute	ownerid
ReferencingAttribute	ownerid
ReferencingEntityNavigationPropertyName	ownerid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_regionid_msdyn_region

One-To-Many Relationship: msdyn_region msdyn_ocliveworkitem_regionid_msdyn_region

Property	Value
ReferencedEntity	msdyn_region
ReferencedAttribute	msdyn_regionid
ReferencingAttribute	msdyn_regionid
ReferencingEntityNavigationPropertyName	msdyn_regionid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_service_serviceid

One-To-Many Relationship: service msdyn_ocliveworkitem_service_serviceid

Property	Value
ReferencedEntity	service
ReferencedAttribute	serviceid
ReferencingAttribute	serviceid
ReferencingEntityNavigationPropertyName	serviceid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_sla_slaid

One-To-Many Relationship: sla msdyn_ocliveworkitem_sla_slaid

Property	Value
ReferencedEntity	sla
ReferencedAttribute	slaid
ReferencingAttribute	slaid
ReferencingEntityNavigationPropertyName	sla_activitypointer_sla_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_sla_slainvokedid

One-To-Many Relationship: sla msdyn_ocliveworkitem_sla_slainvokedid

Property	Value
ReferencedEntity	sla
ReferencedAttribute	slaid
ReferencingAttribute	slainvokedid
ReferencingEntityNavigationPropertyName	slainvokedid_activitypointer_sla_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_systemuser_createdby

One-To-Many Relationship: systemuser msdyn_ocliveworkitem_systemuser_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_systemuser_createdonbehalfby

One-To-Many Relationship: systemuser msdyn_ocliveworkitem_systemuser_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_systemuser_modifiedby

One-To-Many Relationship: systemuser msdyn_ocliveworkitem_systemuser_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_systemuser_modifiedonbehalfby

One-To-Many Relationship: systemuser msdyn_ocliveworkitem_systemuser_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_systemuser_owninguser

One-To-Many Relationship: systemuser msdyn_ocliveworkitem_systemuser_owninguser

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	owninguser
ReferencingEntityNavigationPropertyName	owninguser_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_team_owningteam

One-To-Many Relationship: team msdyn_ocliveworkitem_team_owningteam

Property	Value
ReferencedEntity	team
ReferencedAttribute	teamid
ReferencingAttribute	owningteam
ReferencingEntityNavigationPropertyName	owningteam_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocliveworkitem_transactioncurrency_transactioncurrencyid

One-To-Many Relationship: transactioncurrency msdyn_ocliveworkitem_transactioncurrency_transactioncurrencyid

Property	Value
ReferencedEntity	transactioncurrency
ReferencedAttribute	transactioncurrencyid
ReferencingAttribute	transactioncurrencyid
ReferencingEntityNavigationPropertyName	transactioncurrencyid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_postalbum_msdyn_ocliveworkitems

One-To-Many Relationship: msdyn_postalbum msdyn_postalbum_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	msdyn_postalbum
ReferencedAttribute	msdyn_postalbumid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_msdyn_postalbum_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

msdyn_queue_msdyn_ocliveworkitem_queueid

One-To-Many Relationship: queue msdyn_queue_msdyn_ocliveworkitem_queueid

Property	Value
ReferencedEntity	queue
ReferencedAttribute	queueid
ReferencingAttribute	msdyn_cdsqueueid
ReferencingEntityNavigationPropertyName	msdyn_cdsqueueid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_queueitem_msdyn_ocliveworkitem_queueitemid

One-To-Many Relationship: queueitem msdyn_queueitem_msdyn_ocliveworkitem_queueitemid

Property	Value
ReferencedEntity	queueitem
ReferencedAttribute	queueitemid
ReferencingAttribute	msdyn_queueitemid
ReferencingEntityNavigationPropertyName	msdyn_queueitemid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_salessuggestion_msdyn_ocliveworkitems

One-To-Many Relationship: msdyn_salessuggestion msdyn_salessuggestion_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	msdyn_salessuggestion
ReferencedAttribute	msdyn_salessuggestionid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_msdyn_salessuggestion_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

msdyn_socialprofile_msdyn_ocliveworkitem_socialprofileid

One-To-Many Relationship: socialprofile msdyn_socialprofile_msdyn_ocliveworkitem_socialprofileid

Property	Value
ReferencedEntity	socialprofile
ReferencedAttribute	socialprofileid
ReferencingAttribute	msdyn_socialprofileid
ReferencingEntityNavigationPropertyName	msdyn_socialprofileid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_swarm_msdyn_ocliveworkitems

One-To-Many Relationship: msdyn_swarm msdyn_swarm_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	msdyn_swarm
ReferencedAttribute	msdyn_swarmid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_msdyn_swarm_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

msdyn_systemuser_msdyn_ocliveworkitem_activeagentid

One-To-Many Relationship: systemuser msdyn_systemuser_msdyn_ocliveworkitem_activeagentid

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	msdyn_activeagentid
ReferencingEntityNavigationPropertyName	msdyn_activeagentid_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_adplacement_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_adplacement mspp_adplacement_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_adplacement
ReferencedAttribute	mspp_adplacementid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_adplacement_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_pollplacement_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_pollplacement mspp_pollplacement_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_pollplacement
ReferencedAttribute	mspp_pollplacementid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_pollplacement_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_publishingstatetransitionrule_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_publishingstatetransitionrule mspp_publishingstatetransitionrule_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_publishingstatetransitionrule
ReferencedAttribute	mspp_publishingstatetransitionruleid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_publishingstatetransitionrule_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_redirect_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_redirect mspp_redirect_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_redirect
ReferencedAttribute	mspp_redirectid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_redirect_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_shortcut_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_shortcut mspp_shortcut_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_shortcut
ReferencedAttribute	mspp_shortcutid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_shortcut_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

mspp_website_msdyn_ocliveworkitems

One-To-Many Relationship: mspp_website mspp_website_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	mspp_website
ReferencedAttribute	mspp_websiteid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_mspp_website_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

opportunity_msdyn_ocliveworkitems

One-To-Many Relationship: opportunity opportunity_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	opportunity
ReferencedAttribute	opportunityid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_opportunity_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

quote_msdyn_ocliveworkitems

One-To-Many Relationship: quote quote_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	quote
ReferencedAttribute	quoteid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_quote_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

salesorder_msdyn_ocliveworkitems

One-To-Many Relationship: salesorder salesorder_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	salesorder
ReferencedAttribute	salesorderid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_salesorder_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

site_msdyn_ocliveworkitems

One-To-Many Relationship: site site_msdyn_ocliveworkitems

Property	Value
ReferencedEntity	site
ReferencedAttribute	siteid
ReferencingAttribute	regardingobjectid
ReferencingEntityNavigationPropertyName	regardingobjectid_site_msdyn_ocliveworkitem
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• CampaignResponse_msdyn_ocliveworkitems
• msdyn_msdyn_ocliveworkitem_msdyn_cdsentityengagementctx_liveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_conversationinsight_ConversationId
• msdyn_msdyn_ocliveworkitem_msdyn_conversationsummaryinteraction_conversationid
• msdyn_msdyn_ocliveworkitem_msdyn_conversationtopic_conversation_conversationid
• msdyn_msdyn_ocliveworkitem_msdyn_effortpredictionresult_liveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_intententity_objectid
• msdyn_msdyn_ocliveworkitem_msdyn_intententityattribute_objectid
• msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcharacteristic_ocliveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcontextitem_ocliveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemsentiment_ocliveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid_recordingtarget
• msdyn_msdyn_ocliveworkitem_msdyn_ocrequest_LiveWorkItemId
• msdyn_msdyn_ocliveworkitem_msdyn_ocsession_liveworkstreamid
• msdyn_msdyn_ocliveworkitem_msdyn_salesocmessage_conversationid
• msdyn_msdyn_ocliveworkitem_msdyn_suggestioninteraction_msdyn_suggestionfor
• msdyn_msdyn_ocliveworkitem_msdyn_suggestionrequestpayload
• msdyn_msdyn_ocliveworkitem_msdyn_transcript
• msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_ocliveworkitemid
• msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_targetobject
• msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingrun_workitem
• msdyn_msdyn_ocliveworkitem_msdyn_visitorjourney_ocliveworkitemid
• msdyn_msdyn_unifiedroutingrun_msdyn_ocliveworkitem_targetobject
• msdyn_ocliveworkitem_ActionCards
• msdyn_ocliveworkitem_activity_parties
• msdyn_ocliveworkitem_Annotations
• msdyn_ocliveworkitem_AsyncOperations
• msdyn_ocliveworkitem_BulkDeleteFailures
• msdyn_ocliveworkitem_connections1
• msdyn_ocliveworkitem_connections2
• msdyn_ocliveworkitem_Feedback
• msdyn_ocliveworkitem_MailboxTrackingFolders
• msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
• msdyn_ocliveworkitem_msdyn_liveworkitemevent_liveworkitemid
• msdyn_ocliveworkitem_msdyn_ocliveworkitemcapacityprofile
• msdyn_ocliveworkitem_PrincipalObjectAttributeAccesses
• msdyn_ocliveworkitem_ProcessSession
• msdyn_ocliveworkitem_QueueItems
• msdyn_ocliveworkitem_SyncErrors
• msdyn_readtracker_poly_msdyn_ocliveworkitem

CampaignResponse_msdyn_ocliveworkitems

Many-To-One Relationship: campaignresponse CampaignResponse_msdyn_ocliveworkitems

Property	Value
ReferencingEntity	campaignresponse
ReferencingAttribute	originatingactivityid
ReferencedEntityNavigationPropertyName	CampaignResponse_msdyn_ocliveworkitems
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_cdsentityengagementctx_liveworkitemid

Many-To-One Relationship: msdyn_cdsentityengagementctx msdyn_msdyn_ocliveworkitem_msdyn_cdsentityengagementctx_liveworkitemid

Property	Value
ReferencingEntity	msdyn_cdsentityengagementctx
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_cdsentityengagementctx_liveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_conversationinsight_ConversationId

Many-To-One Relationship: msdyn_conversationinsight msdyn_msdyn_ocliveworkitem_msdyn_conversationinsight_ConversationId

Property	Value
ReferencingEntity	msdyn_conversationinsight
ReferencingAttribute	msdyn_conversationid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_conversationinsight_ConversationId
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_conversationsummaryinteraction_conversationid

Many-To-One Relationship: msdyn_conversationsummaryinteraction msdyn_msdyn_ocliveworkitem_msdyn_conversationsummaryinteraction_conversationid

Property	Value
ReferencingEntity	msdyn_conversationsummaryinteraction
ReferencingAttribute	msdyn_conversationid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_conversationsummaryinteraction_conversationid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_conversationtopic_conversation_conversationid

Many-To-One Relationship: msdyn_conversationtopic_conversation msdyn_msdyn_ocliveworkitem_msdyn_conversationtopic_conversation_conversationid

Property	Value
ReferencingEntity	msdyn_conversationtopic_conversation
ReferencingAttribute	msdyn_conversationid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_conversationtopic_conversation_conversationid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_effortpredictionresult_liveworkitemid

Many-To-One Relationship: msdyn_effortpredictionresult msdyn_msdyn_ocliveworkitem_msdyn_effortpredictionresult_liveworkitemid

Property	Value
ReferencingEntity	msdyn_effortpredictionresult
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_effortpredictionresult_liveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_intententity_objectid

Many-To-One Relationship: msdyn_intententity msdyn_msdyn_ocliveworkitem_msdyn_intententity_objectid

Property	Value
ReferencingEntity	msdyn_intententity
ReferencingAttribute	msdyn_objectid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_intententity_objectid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_intententityattribute_objectid

Many-To-One Relationship: msdyn_intentattribute_entity msdyn_msdyn_ocliveworkitem_msdyn_intententityattribute_objectid

Property	Value
ReferencingEntity	msdyn_intentattribute_entity
ReferencingAttribute	msdyn_objectid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_intententityattribute_objectid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcharacteristic_ocliveworkitemid

Many-To-One Relationship: msdyn_ocliveworkitemcharacteristic msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcharacteristic_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_ocliveworkitemcharacteristic
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcharacteristic_ocliveworkitemid
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcontextitem_ocliveworkitemid

Many-To-One Relationship: msdyn_ocliveworkitemcontextitem msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcontextitem_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_ocliveworkitemcontextitem
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemcontextitem_ocliveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemsentiment_ocliveworkitemid

Many-To-One Relationship: msdyn_ocliveworkitemsentiment msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemsentiment_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_ocliveworkitemsentiment
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocliveworkitemsentiment_ocliveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid

Many-To-One Relationship: msdyn_ocrecording msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid

Property	Value
ReferencingEntity	msdyn_ocrecording
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid_recordingtarget

Many-To-One Relationship: msdyn_ocrecording msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid_recordingtarget

Property	Value
ReferencingEntity	msdyn_ocrecording
ReferencingAttribute	msdyn_recordingtarget
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocrecording_liveworkitemid_recordingtarget
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocrequest_LiveWorkItemId

Many-To-One Relationship: msdyn_ocrequest msdyn_msdyn_ocliveworkitem_msdyn_ocrequest_LiveWorkItemId

Property	Value
ReferencingEntity	msdyn_ocrequest
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocrequest_LiveWorkItemId
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_ocsession_liveworkstreamid

Many-To-One Relationship: msdyn_ocsession msdyn_msdyn_ocliveworkitem_msdyn_ocsession_liveworkstreamid

Property	Value
ReferencingEntity	msdyn_ocsession
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_ocsession_liveworkstreamid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_salesocmessage_conversationid

Many-To-One Relationship: msdyn_salesocmessage msdyn_msdyn_ocliveworkitem_msdyn_salesocmessage_conversationid

Property	Value
ReferencingEntity	msdyn_salesocmessage
ReferencingAttribute	msdyn_conversationid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_salesocmessage_conversationid
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_suggestioninteraction_msdyn_suggestionfor

Many-To-One Relationship: msdyn_suggestioninteraction msdyn_msdyn_ocliveworkitem_msdyn_suggestioninteraction_msdyn_suggestionfor

Property	Value
ReferencingEntity	msdyn_suggestioninteraction
ReferencingAttribute	msdyn_suggestionfor
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_suggestioninteraction_msdyn_suggestionfor
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_suggestionrequestpayload

Many-To-One Relationship: msdyn_suggestionrequestpayload msdyn_msdyn_ocliveworkitem_msdyn_suggestionrequestpayload

Property	Value
ReferencingEntity	msdyn_suggestionrequestpayload
ReferencingAttribute	msdyn_suggestionfor
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_suggestionrequestpayload
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_transcript

Many-To-One Relationship: msdyn_transcript msdyn_msdyn_ocliveworkitem_msdyn_transcript

Property	Value
ReferencingEntity	msdyn_transcript
ReferencingAttribute	msdyn_liveworkitemidid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_transcript
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_ocliveworkitemid

Many-To-One Relationship: msdyn_unifiedroutingdiagnostic msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_unifiedroutingdiagnostic
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_ocliveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_targetobject

Many-To-One Relationship: msdyn_unifiedroutingdiagnostic msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_targetobject

Property	Value
ReferencingEntity	msdyn_unifiedroutingdiagnostic
ReferencingAttribute	msdyn_targetobject
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingdiagnostic_targetobject
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingrun_workitem

Many-To-One Relationship: msdyn_unifiedroutingrun msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingrun_workitem

Property	Value
ReferencingEntity	msdyn_unifiedroutingrun
ReferencingAttribute	msdyn_liveworkitem
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_unifiedroutingrun_workitem
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_msdyn_visitorjourney_ocliveworkitemid

Many-To-One Relationship: msdyn_visitorjourney msdyn_msdyn_ocliveworkitem_msdyn_visitorjourney_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_visitorjourney
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocliveworkitem_msdyn_visitorjourney_ocliveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_unifiedroutingrun_msdyn_ocliveworkitem_targetobject

Many-To-One Relationship: msdyn_unifiedroutingrun msdyn_msdyn_unifiedroutingrun_msdyn_ocliveworkitem_targetobject

Property	Value
ReferencingEntity	msdyn_unifiedroutingrun
ReferencingAttribute	msdyn_targetobject
ReferencedEntityNavigationPropertyName	msdyn_msdyn_unifiedroutingrun_msdyn_ocliveworkitem_targetobject
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_ActionCards

Many-To-One Relationship: actioncard msdyn_ocliveworkitem_ActionCards

Property	Value
ReferencingEntity	actioncard
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_ActionCards
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_activity_parties

Many-To-One Relationship: activityparty msdyn_ocliveworkitem_activity_parties

Property	Value
ReferencingEntity	activityparty
ReferencingAttribute	activityid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_activity_parties
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_Annotations

Many-To-One Relationship: annotation msdyn_ocliveworkitem_Annotations

Property	Value
ReferencingEntity	annotation
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_Annotations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_ocliveworkitem_AsyncOperations

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_AsyncOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_ocliveworkitem_BulkDeleteFailures

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_BulkDeleteFailures
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_connections1

Many-To-One Relationship: connection msdyn_ocliveworkitem_connections1

Property	Value
ReferencingEntity	connection
ReferencingAttribute	record1id
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_connections1
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 100 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_connections2

Many-To-One Relationship: connection msdyn_ocliveworkitem_connections2

Property	Value
ReferencingEntity	connection
ReferencingAttribute	record2id
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_connections2
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_Feedback

Many-To-One Relationship: feedback msdyn_ocliveworkitem_Feedback

Property	Value
ReferencingEntity	feedback
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_Feedback
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 150 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_ocliveworkitem_MailboxTrackingFolders

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_MailboxTrackingFolders
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid

Many-To-One Relationship: msdyn_conversationmessageblock msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid

Property	Value
ReferencingEntity	msdyn_conversationmessageblock
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_msdyn_liveworkitemevent_liveworkitemid

Many-To-One Relationship: msdyn_liveworkitemevent msdyn_ocliveworkitem_msdyn_liveworkitemevent_liveworkitemid

Property	Value
ReferencingEntity	msdyn_liveworkitemevent
ReferencingAttribute	msdyn_liveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_msdyn_liveworkitemevent_liveworkitemid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_msdyn_ocliveworkitemcapacityprofile

Many-To-One Relationship: msdyn_ocliveworkitemcapacityprofile msdyn_ocliveworkitem_msdyn_ocliveworkitemcapacityprofile

Property	Value
ReferencingEntity	msdyn_ocliveworkitemcapacityprofile
ReferencingAttribute	msdyn_ocliveworkitemid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_msdyn_ocliveworkitemcapacityprofile
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_ocliveworkitem_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_PrincipalObjectAttributeAccesses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_ProcessSession

Many-To-One Relationship: processsession msdyn_ocliveworkitem_ProcessSession

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_ProcessSession
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_QueueItems

Many-To-One Relationship: queueitem msdyn_ocliveworkitem_QueueItems

Property	Value
ReferencingEntity	queueitem
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_QueueItems
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_SyncErrors

Many-To-One Relationship: syncerror msdyn_ocliveworkitem_SyncErrors

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocliveworkitem_SyncErrors
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_readtracker_poly_msdyn_ocliveworkitem

Many-To-One Relationship: msdyn_readtracker msdyn_readtracker_poly_msdyn_ocliveworkitem

Property	Value
ReferencingEntity	msdyn_readtracker
ReferencingAttribute	msdyn_regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_readtracker_poly_msdyn_ocliveworkitem
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

Many-to-Many relationships

These relationships are many-to-many. Listed by SchemaName.

• msdyn_msdyn_ocliveworkitem_knowledgearticle
• msdyn_ocliveworkitem_knowledgebaserecord

msdyn_msdyn_ocliveworkitem_knowledgearticle

See knowledgearticle msdyn_msdyn_ocliveworkitem_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	msdyn_msdyn_ocliveworkitem_knowledgeartic
IsCustomizable	True
SchemaName	msdyn_msdyn_ocliveworkitem_knowledgearticle
IntersectAttribute	activityid
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_knowledgebaserecord

See knowledgebaserecord msdyn_ocliveworkitem_knowledgebaserecord Many-To-Many Relationship

Property	Value
IntersectEntityName	msdyn_msdyn_ocliveworkitem_knowledgebaser
IsCustomizable	True
SchemaName	msdyn_ocliveworkitem_knowledgebaserecord
IntersectAttribute	activityid
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference