What's new and planned for Dynamics 365 Remote Assist
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Remote Assist. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2021 through March 2022. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2022 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Accuracy improvements for mixed-reality annotations on mobile | Users, automatically | - |
Oct 4, 2021 |
| One-time-call users can open files shared with them | Admins, makers, marketers, or analysts, automatically | - |
Oct 4, 2021 |
| Support for a subset of Microsoft Teams policies | Admins, makers, marketers, or analysts, automatically | - |
Oct 4, 2021 |
| Support for spotlight and pinning for Dynamics 365 Remote Assist video feed on Microsoft Teams desktop | Users, automatically | - |
Oct 4, 2021 |
| New restriction capabilities prevent private calls and file and asset access | Users, automatically | - |
Feb 2, 2022 |
| Improvement to incoming call notifications on Android | Admins, makers, marketers, or analysts, automatically | - |
Mar 30, 2022 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.