East Region Microsoft CRM Blog

This Blog is focused on Microsoft Dynamics CRM. It specalizes in news for CRM partners and customers.

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After seeing some of our top partners such as Invoke and ePartners demo this functionality, I was...

Author: Ben Vollmer Date: 01/02/2006

Microsoft Licensing 101

Do all of the different licensing programs leave you confused? I know when I first saw Microsoft CRM...

Author: Ben Vollmer Date: 01/01/2006

Life on the Wild Side.... Unsupported Customizations

Ran across a great blog. I only have one MAJOR beef. Almost everything I have read on the thing is...

Author: Ben Vollmer Date: 12/31/2005

Writing JScript for Microsoft CRM?

I make it a habit to look at other CRM Blogs. I just finished reading Simon's post on hiding tabs. I...

Author: Ben Vollmer Date: 12/30/2005

ISV Support for 3.0 - Client Profiles

This is the way CRM will be in the future... :-) How about a Microsoft CRM Vertical package for Law...

Author: Ben Vollmer Date: 12/29/2005

ISV Support for 3.0 - c360

c360 sends out a regular customer newsletter with some nice little tidbits in it. The last one...

Author: Ben Vollmer Date: 12/26/2005

MSF vs. Methodology

This is a great article on the differences and how Visual Studio now has some stuff in it that will...

Author: Ben Vollmer Date: 12/25/2005

Some News on Microsoft CRM Mobile...

This isn't offical and I haven't gone to Product Management to see if it is true or not, but.......

Author: Ben Vollmer Date: 12/25/2005

The Register....

This is Part Two of this post. Thanks to Jon Goodwin of ePartners for this link... The last sentence...

Author: Ben Vollmer Date: 12/22/2005

Nucleus Research note: A tale of two CRMs

This is a white paper you can share with prospects. A great little three pager. :-) This is NOT...

Author: Ben Vollmer Date: 12/21/2005

VPC Download Location!!!

https://www.microsoft.com/downloads/details.aspx?FamilyID=a8edfc7b-01d8-4500-845b-01370d4eed21&Di...

Author: Ben Vollmer Date: 12/21/2005

Sometimes...

Am I going to regret this post? Probably... This will probably be the one that gets me fired. :-)...

Author: Ben Vollmer Date: 12/21/2005

Business Scorecard Manager and Microsoft CRM

One of my things to play with as things quiet down at the office in between the 25th and 1st, would...

Author: Ben Vollmer Date: 12/21/2005

Microsoft CRM 3.0 Demo's Are Available!!!!

Flash Demos are a great way to should prospects and customers Microsoft CRM 3.0 in a self running...

Author: Ben Vollmer Date: 12/21/2005

Launch Videos Part #2

I have been asked for the URL for the launch videos from a bunch of partners that want to host them...

Author: Ben Vollmer Date: 12/21/2005

Interested in Microsoft CRM Hosted? (Or Hosting Microsoft CRM)

There is a ton of data on how to and what it will take... Simon has posted the link to a great...

Author: Ben Vollmer Date: 12/18/2005

Writing New Reports?

How would you like them to look just like the Out Of the Box Ones?...

Author: Ben Vollmer Date: 12/15/2005

When do my customers get keys?

Ok.. I get this question about three times a day... It is answered in the pricing white paper, but...

Author: Ben Vollmer Date: 12/14/2005

Template to help you win an XBox 360!!!

To make it easier for you to invite customers, Corporate has created an email template....

Author: Ben Vollmer Date: 12/14/2005

Customer Webinars

Join Brad Wilson and Microsoft CRM 3.0 customers: United Way, Corillian, Euphonix and Essex Medical...

Author: Ben Vollmer Date: 12/13/2005

New VPC Produced!!! With RTM Code for Microsoft CRM 3.0

Make sure you read Monday's CRM Newsletter that you sign up to on PartnerSource. We are distributing...

Author: Ben Vollmer Date: 12/09/2005

Customer Service ISV - Great for Call Centers, etc.

Saw an ISV yesterday that was way cool. They take our customer service module and supercharge it....

Author: Ben Vollmer Date: 12/09/2005

Making Demos of Microsoft CRM Run Faster Updated

Joris has posted a new and improved version of his Caching tool that speeds up CRM demos in a HUGE...

Author: Ben Vollmer Date: 12/08/2005

Tips on Holding Webinars

This information was forwarded to me by Stefan Burak a PAM for San Fran. We still like Stefan even...

Author: Ben Vollmer Date: 12/07/2005

New Partner Sites

Srinivas Penumaka announced today that the partner site has been revamped and updated with Microsoft...

Author: Ben Vollmer Date: 12/07/2005

Microsoft CRM 3.0 Replication

Want to know the bits and bytes of how CRM's new replications works? Yeah me too. :-) If your so...

Author: Ben Vollmer Date: 12/07/2005

Microsoft CRM Launch Video

I am sure these will posted somewhere on PartnerSource or the Microsoft Partner site, but here is...

Author: Ben Vollmer Date: 12/06/2005

Moving On...

No I am not quitting Microsoft... Since the blog started, all of the graphics and files have been...

Author: Ben Vollmer Date: 12/06/2005

More Slide Decks

Here are the updated decks for Business and Technical Decision Makers. Good Stuff... About 13...

Author: Ben Vollmer Date: 12/05/2005

Want to become a Microsoft CRM Partner?

We’ve heard you loud and clear – you want to know whether Microsoft CRM 3.0 is a product your...

Author: Ben Vollmer Date: 12/05/2005

How to Demo the Small Business Edition / Small Business Server Fax

To show Microsoft CRM work with Small Business Server's fax server, you just need a few minutes and...

Author: Ben Vollmer Date: 12/05/2005

How would you like an Xbox 360?

Drive customers to the Microsoft CRM Customer Launch Tour and you can win one of three XBox 360s the...

Author: Ben Vollmer Date: 12/05/2005

Dynamic Picklist - Sub Industry based on Industry aka Cascading Picklists in Microsoft CRM

This contains sample code that demonstrates how to implement dynamic picklists on a custom entity....

Author: Ben Vollmer Date: 12/04/2005

Convergence 2006

We’re excited for our 10th annual Convergence event! Convergence 2006 will take place in Dallas,...

Author: Ben Vollmer Date: 12/03/2005

CRM 3.0 SDK - Release Version

The GA release of the Microsoft CRM 3.0 SDK is now available for download here:...

Author: Ben Vollmer Date: 12/02/2005

CRM 3.0 SDK - Preliminary Version

By Request, the CRM 3.0 SDK is available at:...

Author: Ben Vollmer Date: 12/02/2005

Dynamic Required Fields - Using JScript for CRM 3.0

During a customer, sales or service lifecycle, requirements for data entry can change as a customer...

Author: Ben Vollmer Date: 12/02/2005

ISV Support for 3.0 - Scribe Software

As our ISV community lets me know that their solutions are 3.0 ready, I will post some of them here....

Author: Ben Vollmer Date: 12/02/2005

Microsoft CRM 3.0 Pricing

This information will also go out in the Partner Insights Newsletter, which you should be...

Author: Ben Vollmer Date: 12/02/2005

Top 30 New Features in Microsoft CRM

I have three or four personal favorites. The CRM Product Group Has 30 New Features in CRM in a...

Author: Ben Vollmer Date: 12/01/2005

Microsoft CRM 3.0 Datasheets

These will be available soon on Microsoft.com, but want you to have them now... ;-) We’re happy to...

Author: Ben Vollmer Date: 12/01/2005

Ok... Great Plains, not CRM, but still WAY cool!!!

The tools to help our Partners sell, deploy and support Microsoft Dynamics GP continue to roll out!...

Author: Ben Vollmer Date: 12/01/2005

CRM Launch - Personalized Sites

Sign Up Your Prospects for the CRM Launch with Your Own Registration PageAre you concerned about...

Author: Ben Vollmer Date: 11/28/2005

Last Day for 1 for 3 Promotion

You have been doing a FANTASTIC job successfully pushing the buy now incentive. I wanted to make...

Author: Ben Vollmer Date: 11/28/2005

Business Contact Manager to Microsoft CRM

One of the cool things coming for Microsoft CRM 3.0, is the ability to be able to import data from...

Author: Ben Vollmer Date: 11/23/2005

Do you hate the Bike Shop?

I have been hating the demo company for Microsoft CRM called Adventure Works Cycle for the past...

Author: Ben Vollmer Date: 11/23/2005

I Promise to be Technical again soon....

After a couple of weeks of posting sales stuff, I promise you will get a dose of techie stuff...

Author: Ben Vollmer Date: 11/18/2005

Installing Microsoft CRM from MSDN

The Keys that where included with your November MSDN Subscription are for TESTING and DEVELOPMENT...

Author: Ben Vollmer Date: 11/18/2005

Ok... ERP is not what I like to talk about but...

AMR just published a great research paper on ERP Systems. "Office 12 vs. ERP: In Battle for Business...

Author: Ben Vollmer Date: 11/14/2005

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