Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
Troubleshooting SMS Advanced Client Install Issues
SMS Advanced Client push installation consists of three main phases. These are: Pre-installation...
Author: TechNet Archive Date: 03/27/2007
Virtual Server 2005 R2 & Exchange Server 2000-2003 Management Pack Refresh
The Virtual Server 2005 R2 Management pack is refreshed (not an update). The Release and Update...
Author: TechNet Archive Date: 03/27/2007
Manually Publishing and Un-publishing Terminal Server License Servers
Terminal Servers automatically discover TS License Servers available in a deployment by querying the...
Author: TechNet Archive Date: 03/27/2007
Remote Desktop shortcut keys
Remote Desktop has some really handy shortcuts that are documented. Shortcut key Description...
Author: TechNet Archive Date: 03/27/2007
Exchange 2007 Mailbox Server Role Storage Requirements Calculator
In order to assist customers in designing their storage layout for Exchange 2007, we have put...
Author: TechNet Archive Date: 03/27/2007
Advanced IRM Availability Among Office 2007 Suites
IRM features were first introduced in Office 2003. The IRM features are divided into two parts,...
Author: TechNet Archive Date: 03/27/2007
How does Performance Rating in Windows Vista Work?
Windows System Assessment Tools (WinSAT) is a new set of tools in Windows Vista that run tests on...
Author: TechNet Archive Date: 03/27/2007
Use "USMT and Easy File Transfer" to migrate your system to Windows Vista if profiles are outside the system drive
When you are trying to upgrade the system to Windows Vista, and the profiles are outside the system...
Author: TechNet Archive Date: 03/27/2007
CAPI2 Diagnostics Introduction
CAPI2 Diagnostics is a feature in Windows Vista that utilizes the event logging and Event Viewer to...
Author: TechNet Archive Date: 03/27/2007
TLS/SSL connection fails with the Schannel event logged
Some customers may encounter one of these symptoms: 1. If you have an IIS web site, the HTTPS...
Author: TechNet Archive Date: 03/27/2007
Fighting Spam and Phishing with Sender ID
E-mail authentication built on the Sender ID Framework (SIDF) is gaining wide adoption, providing a...
Author: TechNet Archive Date: 02/08/2007
Known issues with User Account Control (UAC)
Known Issues and Resolutions Known issues and resolutions Problem Resolution Unable to install some...
Author: TechNet Archive Date: 02/08/2007
Configure UAC settings via policy
After we understand how UAC works and realize the importance of enabling UAC to prevent potential...
Author: TechNet Archive Date: 02/08/2007
Introduction to User Account Control
Can a popup put you in prison? You love it, you hate it....ok, you may hate it, but.... You’ve...
Author: TechNet Archive Date: 02/08/2007
Deploying RMS with SharePoint Server 2007
RMS 1.0 SP2 added native support for SharePoint Server 2007. For a step-by-step guide about...
Author: TechNet Archive Date: 02/07/2007
MBSA 2.0 Users Must Upgrade to 2.0.1 before March 2007
Due to the file format change of WSUSScan.cab file, MBSA 2.0.1 has already been released for a...
Author: TechNet Archive Date: 02/07/2007
Tips for managing the Exchange Server 2007 Console views
In Exchange 2007, the Recipient Configuration node and its child nodes (Mailbox, Distribution Group,...
Author: TechNet Archive Date: 02/07/2007
Introduce Network Monitor 3.0
Network Monitor is a very useful tool to troubleshoot Network related issues. Microsoft has released...
Author: TechNet Archive Date: 02/07/2007
How to determine whether the KMS server is working
Many customers may have questions as to how to confirm that KMS is working properly prior to...
Author: TechNet Archive Date: 02/07/2007
Do you want to use MBSA on Vista?
MBSA version 2.1 will fully support Windows Vista. The first beta version of MBSA 2.1 will be...
Author: TechNet Archive Date: 02/07/2007
Configuring, validating and monitoring your Exchange 2007 storage
E-mail is one of the most mission-critical and storage-intensive applications in today's business...
Author: TechNet Archive Date: 02/07/2007
Typical Symptoms when secure channel is broken
The secure channel is used to validate the member servers or workstations membership in the domain,...
Author: TechNet Archive Date: 01/17/2007
Recent Common SMS Support Issues
We’d like to bring you attention to three recently released Knowledge Base articles which...
Author: TechNet Archive Date: 01/16/2007
Exchange Tools Support Policy Update
Two Microsoft Knowledge Base articles have been recently published to clarify and update Microsoft...
Author: TechNet Archive Date: 01/16/2007
Exchange Server 2007 Out of Office (OOF) Improvements and Best Practice
With improvements in Exchange Server 2007, some of the common issues hit by users when using the Out...
Author: TechNet Archive Date: 01/16/2007
Outlook Troubleshooting First Aid – disabling add-ins
A lot of Outlook issues are caused by various add-ins. So, disabling all add-ins is a useful step...
Author: TechNet Archive Date: 01/16/2007
RMS Server SP2 Released
RMS Server SP2 is released on Dec and available for download....
Author: TechNet Archive Date: 01/16/2007
On Clients behind ISA Server, Java Applets Fail to Start/Communicate When IE has “Automatically Detect Settings” Selected
A typical problem we usually meet is: We have java applets installed on client computers. When...
Author: TechNet Archive Date: 01/16/2007
ISA Server Firewall Client for Vista is Now Available
The final release of the new Firewall Client for ISA Server is now available for download at:...
Author: TechNet Archive Date: 01/16/2007
Ghost trust object caused the network share inaccessible
A while back we got involved in a weird issue where a network user encountered network share access...
Author: TechNet Archive Date: 01/16/2007
TOP KMS Activation issues
Key Management Service (KMS) enables organizations to perform local activations for computers in a...
Author: TechNet Archive Date: 01/16/2007
Launch “clean” Internet Explorer 7 in Windows XP or in Windows Server 2003
When Internet Explorer 7 includes an add-on, Internet Explorer may exit immediately. This problem...
Author: TechNet Archive Date: 01/16/2007
Windows Firewall function fails after joining Vista clients into Windows 2000 domains
You may experience the issue about no SeIncreaseQuotaPrivilege privilege under “Local...
Author: TechNet Archive Date: 01/16/2007
Planning Fault Tolerance and Avoidance for Cluster
Microsoft Windows 2000 Server, and especially Advanced Server with its clustering support, provides...
Author: TechNet Archive Date: 01/16/2007
Unicast NLB nodes can communicate over the NLB-enabled network adapter in Windows Server 2003 Service Pack 1
In Windows 2000 and Windows Server 2003, Unicast NLB nodes cannot communicate over the NLB-enabled...
Author: TechNet Archive Date: 01/16/2007
WGA check breaks IE7.0 unattended installation
Symptom: ========During the installation of Internet Explorer 7.0, one must go through the Windows...
Author: TechNet Archive Date: 12/14/2006
DHCP Reservation Manager - A tool to manage reservations
Reservations are a critical feature in the DHCP server. Reservations are generally used for...
Author: TechNet Archive Date: 12/14/2006
Using ADRestore tool to restore deleted objects
Have ever encountered the following scenarios? User accounts, groups, computers, OUs or other...
Author: TechNet Archive Date: 12/14/2006
The ADM file for Internet Explorer 7.0 is released
The Group Policy team has published installation packages that distribute ADM files (below) for use...
Author: TechNet Archive Date: 12/14/2006
Support life cycle for Microsoft Software Update Services 1.0
In response to customer feedback, and in order to give customers more time to migrate off SUS 1.0,...
Author: TechNet Archive Date: 12/14/2006
Server Clusters: Storage Best Practices for Windows 2000 and Windows Server 2003
Storage configuration is the key part of a successful cluster deployment. This white paper introduce...
Author: TechNet Archive Date: 12/14/2006
Remote Desktop Connection 6.0 is available now
Remote Desktop Connection 6.0 client helps you use the new Terminal Services features. These...
Author: TechNet Archive Date: 12/14/2006
How to Prevent/Troubleshoot “Calendar items missing” issue
In Outlook 2003, some customers may meet the “Calendar items missing” issue. There are...
Author: TechNet Archive Date: 12/14/2006
Exchange Server 2007 Deployment: 10 Tips When Installing
With Microsoft Exchange Server 2007, deployment is easier than it's ever been. However, there are...
Author: TechNet Archive Date: 12/14/2006
Exchange Server 2007 and 2000/2003 systems management co-existence
Exchange Server 2007 can be installed into an existing Exchange 2000/2003 (hereafter called Exchange...
Author: TechNet Archive Date: 12/14/2006
Announcing RTM of SMS 2003 R2 International Version
Adding support for French, German, and Japanese, SMS 2003 R2 International Version has been released...
Author: TechNet Archive Date: 12/14/2006
Exchange Analyzer Tools Success Stories from Microsoft PSS
The Microsoft Exchange Analyzer Tools, including Exchange Performance Troubleshooting Analyzer...
Author: TechNet Archive Date: 11/16/2006
How to use Outlook E-mail Security Administrative Package to Trust Add-in or Other Programs
Sometimes, we may want to grant an add-in (custom add-in) or a program (Access, Excel) the...
Author: TechNet Archive Date: 11/15/2006