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Answer questions on Microsoft Q&A

Answering questions on Microsoft Q&A helps other users solve their problem and increase your reputation.

You can also answer your own question to help other community members to resolve the same issue you were facing.

Prerequisites

  • You need to be signed in Q&A.

Limitations

Limitations when mentioning a user:

  • Typing a comma stops searching for the user.
  • There might be a delay since a user creates a profile in Microsoft Learn until you can mention. If you can't find the user and it's their first question, try again in a few minutes.

Answer a question

  1. From the Questions page, select any question you would like to answer.
  2. Scroll down until you see the "Your answer" header.
  3. Enter your answer on the rich-web editor.
  4. Insert attachments
  5. Make sure you mention the question author or any other relevant users.
  6. Select the "Post your answer" button.
  7. Answers are sorted by most helpful votes. If two or more answers have the same number of helpful votes, then they're sorted from oldest to newest.

Include attachments

Use the rich-web editor to enter the details of your question. Use attachments to help illustrate your answer.

Mention a user

Mention question authors help them know that you answer your question. You can also mention other users who contributed to the thread. If they have their email notifications enabled, they get a message.

  1. In the rich-web editor, type @.
  2. Start typing the user's name.
  3. When you find a match, press ENTER or select the name.

Note

The list of users matching is 30. You will see first the list of display names that matches the start the string you type, in alphabetical order. The list is followed by matches that contain the display name you're typing, as well sorted in alphabetical order.

Next steps